Search Extender,Shopping Wizard and Home Search
I have spent three days and until I found your site I could not get rid of this garbage. I would like to include my latest Hijack This Log. Could you please look at it and see if I need to remove anything else, or put something back lol? I am not very computer literate, but your step by step directions helped greatly.
Thanks, Barbara
Logfile of HijackThis v1.99.1
Scan saved at 9:53:46 AM, on 6/29/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe
C:\Updater.exe
C:\Program Files\Nova Development\Greeting Card Factory Deluxe\ReminderApp.exe
c:\syz_dat\systray.exe
C:\Program Files\NoAdware3\NoAdware3.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\America Online 8.0\aol.exe
C:\Program Files\America Online 8.0\waol.exe
C:\Program Files\America Online 8.0\aolwbspd.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe
O2 - BHO: Class - {54869853-24E2-1ED8-29CD-D04EE4F73800} - C:\WINDOWS\system32\netum32.dll (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe"
O4 - HKLM\..\Run: [iRiver Updater] \Updater.exe
O4 - HKLM\..\Run: [ReminderApp] C:\Program Files\Nova Development\Greeting Card Factory Deluxe\ReminderApp.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\RunServices: [Systmesy] Systmesy.exe
O4 - HKLM\..\RunServices: [MicrosoftXP Service Pack 2] servicepack2.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Windows.hta
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Control Pad - {28D44DAC-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\ControlPad\Misc\a_menu.exe
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094912922109
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {BE5431D2-0F30-11D4-89D9-00C04F509C0A} (SDCInstaller Class) - http://stamps.com/download/us/cab/stamps/stamps.cab?r=0.0531513684495977&file=stamps.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InstallShield Licensing Service - Macrovision - C:\Program Files\Common Files\InstallShield Shared\Service\InstallShield Licensing Service.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company - C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
Thanks, Barbara
Logfile of HijackThis v1.99.1
Scan saved at 9:53:46 AM, on 6/29/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe
C:\Updater.exe
C:\Program Files\Nova Development\Greeting Card Factory Deluxe\ReminderApp.exe
c:\syz_dat\systray.exe
C:\Program Files\NoAdware3\NoAdware3.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\America Online 8.0\aol.exe
C:\Program Files\America Online 8.0\waol.exe
C:\Program Files\America Online 8.0\aolwbspd.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe
O2 - BHO: Class - {54869853-24E2-1ED8-29CD-D04EE4F73800} - C:\WINDOWS\system32\netum32.dll (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe"
O4 - HKLM\..\Run: [iRiver Updater] \Updater.exe
O4 - HKLM\..\Run: [ReminderApp] C:\Program Files\Nova Development\Greeting Card Factory Deluxe\ReminderApp.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\RunServices: [Systmesy] Systmesy.exe
O4 - HKLM\..\RunServices: [MicrosoftXP Service Pack 2] servicepack2.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Windows.hta
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Control Pad - {28D44DAC-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\ControlPad\Misc\a_menu.exe
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094912922109
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {BE5431D2-0F30-11D4-89D9-00C04F509C0A} (SDCInstaller Class) - http://stamps.com/download/us/cab/stamps/stamps.cab?r=0.0531513684495977&file=stamps.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InstallShield Licensing Service - Macrovision - C:\Program Files\Common Files\InstallShield Shared\Service\InstallShield Licensing Service.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company - C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
0
This discussion has been closed.
Comments
O2 - BHO: Class - {54869853-24E2-1ED8-29CD-D04EE4F73800} - C:\WINDOWS\system32\netum32.dll (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\RunServices: [Systmesy] Systmesy.exe
O4 - HKLM\..\RunServices: [MicrosoftXP Service Pack 2] servicepack2.exe
O4 - Global Startup: Microsoft Windows.hta
Fix those entries then find and delete the following files:
Systmesy.exe
servicepack2.exe
Microsoft Windows.hta
Then reboot your computer and post a new log.
Logfile of HijackThis v1.99.1
Scan saved at 12:30:18 PM, on 6/29/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Updater.exe
C:\Program Files\Nova Development\Greeting Card Factory Deluxe\ReminderApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [iRiver Updater] \Updater.exe
O4 - HKLM\..\Run: [ReminderApp] C:\Program Files\Nova Development\Greeting Card Factory Deluxe\ReminderApp.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Control Pad - {28D44DAC-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\ControlPad\Misc\a_menu.exe
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094912922109
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {BE5431D2-0F30-11D4-89D9-00C04F509C0A} (SDCInstaller Class) - http://stamps.com/download/us/cab/stamps/stamps.cab?r=0.0531513684495977&file=stamps.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InstallShield Licensing Service - Macrovision - C:\Program Files\Common Files\InstallShield Shared\Service\InstallShield Licensing Service.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company - C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
QUOTE=SpywareShooter]HSA appears to be gone but you've got some other trojans lurking on your system.
O2 - BHO: Class - {54869853-24E2-1ED8-29CD-D04EE4F73800} - C:\WINDOWS\system32\netum32.dll (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\RunServices: [Systmesy] Systmesy.exe
O4 - HKLM\..\RunServices: [MicrosoftXP Service Pack 2] servicepack2.exe
O4 - Global Startup: Microsoft Windows.hta
Fix those entries then find and delete the following files:
Systmesy.exe
servicepack2.exe
Microsoft Windows.hta
Then reboot your computer and post a new log.[/QUOTE]
http://housecall.trendmicro.com/housecall/start_corp.asp
http://www.pandasoftware.com/activescan/
There may be some files that they cannot clean. Please post the log of those files here.
Incident Status Location
Adware:Adware/MyWay No disinfected C:\Program Files\MySearch
Adware:Adware/SearchAid No disinfected Windows Registry
Virus:Bck/Webber.P Disinfected Operating system
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Ab scissor.url
Adware:Adware/WUpd No disinfected C:\Documents and Settings\Guest\Local Settings\Temporary Internet Files\Content.IE5\IV4VTARE\go[1].htm
Adware:Adware/WUpd No disinfected C:\Documents and Settings\Guest\Local Settings\Temporary Internet Files\Content.IE5\IV4VTARE\go[2].htm
Adware:Adware/CWS.Aboutblank No disinfected C:\Documents and Settings\Owner\Desktop\hijackthis\backups\backup-20050628-211320-133.dll
Adware:Adware/IWon No disinfected C:\Documents and Settings\Owner\Desktop\hijackthis\backups\backup-20050628-211321-203.inf
Virus:VBS/Inor.AF Renamed C:\Documents and Settings\Owner\Desktop\hijackthis\backups\backup-20050629-115320-700-Microsoft Windows.RB0
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Ab scissor.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Broadband comparison.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Credit counseling.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Credit report.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Crm software.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Debt credit card.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Escorts.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Fha.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Health insurance.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Help desk software.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Insurance home.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Loan for debt consolidation.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Loan for people with bad credit.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Marketing email.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Mortgage insurance.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Mortgage life insurance.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Nevada corporations.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Online Betting Site.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Online gambling casino.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Online instant loan.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Order phentermine.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Payroll advance.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Personal loans online.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Personal loans with bad credit.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Prescription Drugs Rx Online.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Refinancing my mortgage.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Tahoe vacation rental.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Unsecured bad credit loans.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Videos.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\What is hydrocodone.url
Virus:VBS/Inor.AF Renamed C:\ntdetect.RB0
Adware:Adware/MyWay No disinfected C:\Program Files\MySearch\bar\1.bin\MYBAREX.DLL
Adware:Adware/MyWay No disinfected C:\Program Files\MySearch\bar\1.bin\NPMYSRCH.DLL
Adware:Adware/MyWay No disinfected C:\Program Files\MySearch\bar\1.bin\NPMYWAY.DLL
Adware:Adware/MyWay No disinfected C:\Program Files\MySearch\bar\1.bin\S42NS.EXE
Adware:Adware/MyWay No disinfected C:\Program Files\MySearch\bar\1.bin\S4BAR.DLL
Virus:W32/Sasser.ftp Disinfected C:\WINDOWS\system32\cmd.ftp
Virus:W32/Sdbot.ftp Disinfected C:\WINDOWS\system32\o
Next boot into Safe Mode (press F8 at the BIOS screen when booting) and delete the bold folder:
C:\Program Files\MySearch\
Then boot back into Normal Mode, do another scan and post the log.
Here is the latest log after I deleted MySearch from the Program Files
Incident Status Location
Adware:Adware/MyWay No disinfected Windows Registry
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Ab scissor.url
Adware:Adware/WUpd No disinfected C:\Documents and Settings\Guest\Local Settings\Temporary Internet Files\Content.IE5\IV4VTARE\go[1].htm
Adware:Adware/WUpd No disinfected C:\Documents and Settings\Guest\Local Settings\Temporary Internet Files\Content.IE5\IV4VTARE\go[2].htm
Adware:Adware/CWS.Aboutblank No disinfected C:\Documents and Settings\Owner\Desktop\hijackthis\backups\backup-20050628-211320-133.dll
Adware:Adware/IWon No disinfected C:\Documents and Settings\Owner\Desktop\hijackthis\backups\backup-20050628-211321-203.inf
Virus:VBS/Inor.AF Renamed C:\Documents and Settings\Owner\Desktop\hijackthis\backups\backup-20050629-115320-700-Microsoft Windows_RB0.vir
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Ab scissor.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Broadband comparison.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Credit counseling.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Credit report.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Crm software.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Debt credit card.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Escorts.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Fha.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Health insurance.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Help desk software.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Insurance home.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Loan for debt consolidation.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Loan for people with bad credit.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Marketing email.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Mortgage insurance.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Mortgage life insurance.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Nevada corporations.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Online Betting Site.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Online gambling casino.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Online instant loan.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Order phentermine.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Payroll advance.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Personal loans online.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Personal loans with bad credit.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Prescription Drugs Rx Online.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Refinancing my mortgage.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Tahoe vacation rental.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Unsecured bad credit loans.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\Videos.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Owner\Favorites\Sites about\What is hydrocodone.url
Virus:VBS/Inor.AF Renamed C:\ntdetect_RB0.vir
C:\Documents and Settings\Owner\Favorites\Sites about\
C:\Documents and Settings\Owner\Desktop\hijackthis\backups\
Then boot back into Normal Mode, scan again, and post a new log.
C:\Documents and Settings\Owner\Favorites\Sites about\
C:\Documents and Settings\Owner\Desktop\hijackthis\backups\
Incident Status Location
Adware:Adware/MyWay No disinfected Windows Registry
Adware:Adware/WUpd No disinfected C:\Documents and Settings\Guest\Local Settings\Temporary Internet Files\Content.IE5\IV4VTARE\go[1].htm
Adware:Adware/WUpd No disinfected C:\Documents and Settings\Guest\Local Settings\Temporary Internet Files\Content.IE5\IV4VTARE\go[2].htm
Virus:VBS/Inor.AF Renamed C:\ntdetect_RB0.vir
Incident Status Location
Adware:Adware/MyWay No disinfected Windows Registry
Virus:VBS/Inor.AF Renamed C:\ntdetect_RB0.vir
C:\ntdetect_RB0.vir
Then boot back into Normal Mode and post a new virus scan log.
Panda
Incident Status Location
Adware:Adware/MyWay No disinfected Windows Registry
As precaution measures for the future, please follow these steps to ensure that your computer stays clean and secure:
Both of these programs are free and reccomended by many anti-spyware professionals. You should download them from the links below, keep them updated, and scan weekly.
Spybot - Search & Destroy
Ad-Aware SE Personal Edition 1.06
Spyware Shooter home page
How to say "thanks":