trojan I can't get rid of

Unknown
edited July 2005 in Spyware & Virus Removal
Okay, I read your rules and think I have things in order, but I'm not sure.

I'm a computer idiot, so you gotta be patient with me here.

I have already run both spybot and ad-aware, so we'll go from there.

this is my log form the HiJackThis that I downloaded from your links page.

Thanks so much if you can help.

(Thanks even if you can't - just for attempting.)


Logfile of HijackThis v1.99.1
Scan saved at 3:47:47 PM, on 6/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE
C:\WINDOWS\system32\javatk.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wlnedit.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\winlogon.exe
C:\DOCUME~1\BRIANP~1.DOW\LOCALS~1\Temp\Temporary Directory 1 for hijackthis_199.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\cnbow.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\cnbow.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\cnbow.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\cnbow.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\cnbow.dll/sp.html#14044
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\cnbow.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {1788EE4B-542B-A0C0-6FA7-36CEAEC2D7B9} - C:\WINDOWS\system32\iewj32.dll
O2 - BHO: Class - {2B53A121-E39B-2B7A-AEC4-1490716CA4A8} - C:\WINDOWS\ntvv32.dll
O2 - BHO: Class - {52BF7431-38AF-F288-81A9-E5DD23CF1ECF} - C:\WINDOWS\system32\netca.dll
O2 - BHO: Class - {A02124E1-1DEA-FEDF-772D-C6CDC99FA30B} - C:\WINDOWS\iptz32.dll
O2 - BHO: Class - {A21E60F2-0648-C70B-6954-C8674404125D} - C:\WINDOWS\system32\winxu32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Class - {C8D60032-EF00-BFD1-52A7-394FC92B52A9} - C:\WINDOWS\msof.dll
O2 - BHO: Class - {FA38A758-CFC4-D24D-B315-464B349FD577} - C:\WINDOWS\winaa.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [javatk.exe] C:\WINDOWS\system32\javatk.exe
O4 - HKLM\..\RunOnce: [syslv.exe] C:\WINDOWS\system32\syslv.exe
O4 - HKLM\..\RunOnce: [iesm32.exe] C:\WINDOWS\system32\iesm32.exe
O4 - HKLM\..\RunOnce: [sdkid.exe] C:\WINDOWS\sdkid.exe
O4 - HKLM\..\RunOnce: [mfcnx32.exe] C:\WINDOWS\system32\mfcnx32.exe
O4 - HKLM\..\RunOnce: [ieqs32.exe] C:\WINDOWS\ieqs32.exe
O4 - HKLM\..\RunOnce: [iemh.exe] C:\WINDOWS\system32\iemh.exe
O4 - HKLM\..\RunOnce: [apply.exe] C:\WINDOWS\system32\apply.exe
O4 - HKLM\..\RunOnce: [atlhf32.exe] C:\WINDOWS\system32\atlhf32.exe
O4 - HKLM\..\RunOnce: [netzt.exe] C:\WINDOWS\system32\netzt.exe
O4 - HKLM\..\RunOnce: [mfcee.exe] C:\WINDOWS\mfcee.exe
O4 - HKLM\..\RunOnce: [javapa32.exe] C:\WINDOWS\system32\javapa32.exe
O4 - HKLM\..\RunOnce: [iert32.exe] C:\WINDOWS\system32\iert32.exe
O4 - HKLM\..\RunOnce: [ntxv.exe] C:\WINDOWS\system32\ntxv.exe
O4 - HKLM\..\RunOnce: [sysco.exe] C:\WINDOWS\system32\sysco.exe
O4 - HKLM\..\RunOnce: [mfcvc.exe] C:\WINDOWS\mfcvc.exe
O4 - HKLM\..\RunOnce: [sysxf.exe] C:\WINDOWS\system32\sysxf.exe
O4 - HKLM\..\RunOnce: [appit.exe] C:\WINDOWS\appit.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [gw34Rkf7S] wlnedit.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/MusicAccess/ie/bridge-c8.cab
O16 - DPF: {FC0A65F2-8DFF-4F0F-B411-D4A50311628D} (XMRADIO.XM_SystemProfiler) - http://xmro.xmradio.com/xstream/registration/dell/xmprofiler.CAB
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\syslv.exe" /s (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


I'm new at this, so I'm not sure if you need more information or even if this is the right information. Lemme know.

Thanks again.

Comments

  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited July 2005
    You have an HSA infection. The filenames on this type of infection can change each time you reboot your computer or use Internet Explorer. With that in mind, some of these filenames may be different. But the pattern is the same and you may be able to determine the correct files to remove. The sooner you perform this fix, the higher it's chances for success.

    Much of this fix has to be performed in Safe Mode where you won't be able to access the Internet.

    Please print out these instructions.


    Step 1
    Download CWShredder but don't run it yet.


    Step 2
    Download AboutBuster
    Unzip it to your desktop but don't run it yet.


    Step 3
    Download Ad-aware SE 1.06
    Install the program and launch it. First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files. Exit Adaware for now.


    Step 5
    Make sure that you can VIEW ALL HIDDEN FILES.


    Step 6
    Reboot your computer into SAFE MODE


    Step 7
    Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\cnbow.dll/sp.html#14044
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\cnbow.dll/sp.html#14044
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\cnbow.dll/sp.html#14044
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\cnbow.dll/sp.html#14044
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\cnbow.dll/sp.html#14044
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\cnbow.dll/sp.html#14044
    R3 - Default URLSearchHook is missing
    O2 - BHO: Class - {1788EE4B-542B-A0C0-6FA7-36CEAEC2D7B9} - C:\WINDOWS\system32\iewj32.dll
    O2 - BHO: Class - {2B53A121-E39B-2B7A-AEC4-1490716CA4A8} - C:\WINDOWS\ntvv32.dll
    O2 - BHO: Class - {52BF7431-38AF-F288-81A9-E5DD23CF1ECF} - C:\WINDOWS\system32\netca.dll
    O2 - BHO: Class - {A02124E1-1DEA-FEDF-772D-C6CDC99FA30B} - C:\WINDOWS\iptz32.dll
    O2 - BHO: Class - {A21E60F2-0648-C70B-6954-C8674404125D} - C:\WINDOWS\system32\winxu32.dll
    O2 - BHO: Class - {C8D60032-EF00-BFD1-52A7-394FC92B52A9} - C:\WINDOWS\msof.dll
    O2 - BHO: Class - {FA38A758-CFC4-D24D-B315-464B349FD577} - C:\WINDOWS\winaa.dll
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
    O4 - HKLM\..\Run: [javatk.exe] C:\WINDOWS\system32\javatk.exe
    O4 - HKLM\..\RunOnce: [syslv.exe] C:\WINDOWS\system32\syslv.exe
    O4 - HKLM\..\RunOnce: [iesm32.exe] C:\WINDOWS\system32\iesm32.exe
    O4 - HKLM\..\RunOnce: [sdkid.exe] C:\WINDOWS\sdkid.exe
    O4 - HKLM\..\RunOnce: [mfcnx32.exe] C:\WINDOWS\system32\mfcnx32.exe
    O4 - HKLM\..\RunOnce: [ieqs32.exe] C:\WINDOWS\ieqs32.exe
    O4 - HKLM\..\RunOnce: [iemh.exe] C:\WINDOWS\system32\iemh.exe
    O4 - HKLM\..\RunOnce: [apply.exe] C:\WINDOWS\system32\apply.exe
    O4 - HKLM\..\RunOnce: [atlhf32.exe] C:\WINDOWS\system32\atlhf32.exe
    O4 - HKLM\..\RunOnce: [netzt.exe] C:\WINDOWS\system32\netzt.exe
    O4 - HKLM\..\RunOnce: [mfcee.exe] C:\WINDOWS\mfcee.exe
    O4 - HKLM\..\RunOnce: [javapa32.exe] C:\WINDOWS\system32\javapa32.exe
    O4 - HKLM\..\RunOnce: [iert32.exe] C:\WINDOWS\system32\iert32.exe
    O4 - HKLM\..\RunOnce: [ntxv.exe] C:\WINDOWS\system32\ntxv.exe
    O4 - HKLM\..\RunOnce: [sysco.exe] C:\WINDOWS\system32\sysco.exe
    O4 - HKLM\..\RunOnce: [mfcvc.exe] C:\WINDOWS\mfcvc.exe
    O4 - HKLM\..\RunOnce: [sysxf.exe] C:\WINDOWS\system32\sysxf.exe
    O4 - HKLM\..\RunOnce: [appit.exe] C:\WINDOWS\appit.exe
    O4 - HKCU\..\Run: [gw34Rkf7S] wlnedit.exe
    O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/M...e/bridge-c8.cab
    O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\syslv.exe" /s (file missing)



    Step 8
    Now run CWShredder, making sure to click "Fix".


    Step 9
    Then delete these files or directories (Do not be concerned if they do not exist)

    C:\WINDOWS\system32\cnbow.dll
    C:\WINDOWS\system32\iewj32.dll
    C:\WINDOWS\system32\netca.dll
    C:\WINDOWS\system32\javapa32.exe
    C:\WINDOWS\system32\iert32.exe
    C:\WINDOWS\system32\ntxv.exe
    C:\WINDOWS\system32\sysco.exe
    C:\WINDOWS\system32\sysxf.exe
    C:\WINDOWS\system32\winxu32.dll
    C:\WINDOWS\system32\wlnedit.exe
    C:\WINDOWS\system32\syslv.exe
    C:\WINDOWS\system32\javatk.exe
    C:\WINDOWS\system32\syslv.exe
    C:\WINDOWS\system32\iesm32.exe
    C:\WINDOWS\system32\mfcnx32.exe
    C:\WINDOWS\system32\iemh.exe
    C:\WINDOWS\system32\apply.exe
    C:\WINDOWS\system32\atlhf32.exe
    C:\WINDOWS\system32\netzt.exe
    C:\WINDOWS\mfcee.exe
    C:\WINDOWS\ieqs32.exe
    C:\WINDOWS\sdkid.exe
    C:\WINDOWS\iptz32.dll
    C:\WINDOWS\mfcvc.exe
    C:\WINDOWS\ntvv32.dll
    C:\WINDOWS\msof.dll
    C:\WINDOWS\winaa.dll
    C:\WINDOWS\appit.exe



    Step 10
    Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.


    Step 11
    Run a full scan with Adaware.


    Reboot your computer to go back to normal mode and post a new hijackthis log and the log from About Buster.
  • amerifolklegend
    edited July 2005
    Okeedoke.

    I did everything I was supposed to do (I think.) I made all files viewable, then rebooted in safe mode. I ran a HiJackThis scan and fixed as many of the ones listed as I could find. Next I fixed using CWShredder. Then I went and manually deleted all the files I could find from your list (three weren't on there.) and finally I did the AboutBuster thing and came back here.

    But when I opened ie up again to come here, I got two messages from Norton Anti-Virus that I have viruses. I closed the window and reopened, and ABOUT: BLANK was back as my homepage.

    Here's my new HijackThis Log:


    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Norton Internet Security\ISSVC.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\WINDOWS\apppq32.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\OPScan.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\DOCUME~1\BRIANP~1.DOW\LOCALS~1\Temp\Temporary Directory 3 for hijackthis_199.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\jomsp.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jomsp.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\jomsp.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\jomsp.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jomsp.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\jomsp.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: Class - {729C8736-0F18-3F7A-E5BB-A9B57E2CDBEC} - C:\WINDOWS\system32\appuj.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Class - {C172CF22-15AC-6A3B-EC13-00313C3897AA} - C:\WINDOWS\winro32.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"
    O4 - HKLM\..\Run: [apppq32.exe] C:\WINDOWS\apppq32.exe
    O4 - HKLM\..\RunOnce: [sysoa32.exe] C:\WINDOWS\system32\sysoa32.exe
    O4 - HKLM\..\RunOnce: [apift32.exe] C:\WINDOWS\apift32.exe
    O4 - HKLM\..\RunOnce: [mfczu.exe] C:\WINDOWS\mfczu.exe
    O4 - HKLM\..\RunOnce: [sdkdy32.exe] C:\WINDOWS\sdkdy32.exe
    O4 - HKLM\..\RunOnce: [d3ni.exe] C:\WINDOWS\system32\d3ni.exe
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {FC0A65F2-8DFF-4F0F-B411-D4A50311628D} (XMRADIO.XM_SystemProfiler) - http://xmro.xmradio.com/xstream/registration/dell/xmprofiler.CAB
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: Network Security Service (NSS) ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\sysoa32.exe" /s (file missing)
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    And here's my AboutBuster log:
    Removed Stream! C:\WINDOWS\Blue Lace 16.bmp:mlvxmv
    Removed Stream! C:\WINDOWS\BOOTSTAT.DAT:jqiglq
    Removed Stream! C:\WINDOWS\CLOCK.AVI:dpbci
    Removed Stream! C:\WINDOWS\CLOCK.AVI:tftko
    Removed Stream! C:\WINDOWS\CMSETACL.LOG:mqzxsg
    Removed Stream! C:\WINDOWS\CONTROL.INI:bxonwt
    Removed Stream! C:\WINDOWS\corelpf.lrs:ilxvrk
    Removed Stream! C:\WINDOWS\DtcInstall.log:cblrov
    Removed Stream! C:\WINDOWS\Gone Fishing.bmp:lkwroi
    Removed Stream! C:\WINDOWS\Greenstone.bmp:rinzef
    Removed Stream! C:\WINDOWS\IIS6.LOG:yvnoj
    Removed Stream! C:\WINDOWS\imsins.BAK:biyeyi
    Removed Stream! C:\WINDOWS\KB873333.log:nucvn
    Removed Stream! C:\WINDOWS\KB873339.log:rezhkq
    Removed Stream! C:\WINDOWS\KB885250.log:hbzbaf
    Removed Stream! C:\WINDOWS\KB885835.log:awekhr
    Removed Stream! C:\WINDOWS\KB885836.log:kfjmmt
    Removed Stream! C:\WINDOWS\KB887472.log:fksghp
    Removed Stream! C:\WINDOWS\KB887472.log:zcrguh
    Removed Stream! C:\WINDOWS\KB887742.log:pylxt
    Removed Stream! C:\WINDOWS\KB888113.log:cfcsgd
    Removed Stream! C:\WINDOWS\KPCMS.INI:hrklnp
    Removed Stream! C:\WINDOWS\KPCMS.INI:umoen
    Removed Stream! C:\WINDOWS\LUINSTALL.LOG:lhshop
    Removed Stream! C:\WINDOWS\ModemLog_Conexant D850 56K V.9x DFVc Modem.txt:xrecy
    Removed Stream! C:\WINDOWS\mp10oem.txt:mmyjp
    Removed Stream! C:\WINDOWS\mp10oem.txt:zsdqpa
    Removed Stream! C:\WINDOWS\MSGSOCM.LOG:jujds
    Removed Stream! C:\WINDOWS\msoffice.ini:jcruu
    Removed Stream! C:\WINDOWS\nsreg.dat:fbzomn
    Removed Stream! C:\WINDOWS\nsreg.dat:vvnuoa
    Removed Stream! C:\WINDOWS\ntdtcsetup.log:bxonwt
    Removed Stream! C:\WINDOWS\OCGEN.LOG:aajgp
    Removed Stream! C:\WINDOWS\OCGEN.LOG:bdkiw
    Removed Stream! C:\WINDOWS\OCMSN.LOG:grplhk
    Removed Stream! C:\WINDOWS\OCMSN.LOG:owyhqk
    Removed Stream! C:\WINDOWS\OEWABLog.txt:mpkbwk
    Removed Stream! C:\WINDOWS\OEWABLog.txt:xqxhpp
    Removed Stream! C:\WINDOWS\ORUN32.INI:quczia
    Removed Stream! C:\WINDOWS\ORUN32.INI:yxqnln
    Removed Stream! C:\WINDOWS\ORUN32.ISU:yrzyju
    Removed Stream! C:\WINDOWS\QTFont.for:rssddx
    Removed Stream! C:\WINDOWS\River Sumida.bmp:odltqk
    Removed Stream! C:\WINDOWS\rpwrj.dat:eypfeq
    Removed Stream! C:\WINDOWS\Santa Fe Stucco.bmp:pphib
    Removed Stream! C:\WINDOWS\SchedLgU.Txt:hwdylv
    Removed Stream! C:\WINDOWS\SETUPACT.DEL:siidi
    Removed Stream! C:\WINDOWS\setupact.log:rmntz
    Removed Stream! C:\WINDOWS\SETUPAPI.DEL:qouae
    Removed Stream! C:\WINDOWS\SETUPAPI.DEL:qouaee
    Removed Stream! C:\WINDOWS\setuperr.log:butfrd
    Removed Stream! C:\WINDOWS\setuperr.log:ipmfy
    Removed Stream! C:\WINDOWS\setuperr.log:jmygu
    Removed Stream! C:\WINDOWS\SIERRA.INI:lgxyri
    Removed Stream! C:\WINDOWS\uxgsq.log:ojooyu
    Removed Stream! C:\WINDOWS\VBADDIN.INI:ywuqsy
    Removed Stream! C:\WINDOWS\WIADEBUG.LOG:poxrlx
    Removed Stream! C:\WINDOWS\WIASERVC.LOG:mvjjp
    Removed Stream! C:\WINDOWS\WIN.INI:whgew
    Removed Stream! C:\WINDOWS\WindowsUpdate.log:xvpzun
    Removed Stream! C:\WINDOWS\wininit.ini:ibrazw
    Removed Stream! C:\WINDOWS\WINNT256.BMP:pwiewx
    Removed Stream! C:\WINDOWS\WINNT256.BMP:tritdf
    Removed Stream! C:\WINDOWS\WINNT256.BMP:uxgsqv
    Removed Stream! C:\WINDOWS\WINNT256.BMP:vzwtwo
    Removed Stream! C:\WINDOWS\wmsetup10.log:ehhlg
    Removed Stream! C:\WINDOWS\WMSysPr9.prx:naogyy
    Removed Stream! C:\WINDOWS\xpsp1hfm.log:mlvxmv
    Removed Stream! C:\WINDOWS\Zapotec.bmp:pidskw
    Removed Stream! C:\WINDOWS\_DEFAULT.PIF:byqgjv
    Removed Stream! C:\WINDOWS\_DEFAULT.PIF:cbjjfq
    Removed File! : C:\Windows\byqgj.dat
    Removed File! : C:\Windows\ubxfc.dat
    Removed File! : C:\Windows\System32\asfab.dat
    Scan was COMPLETED SUCCESSFULLY at 11:06:21 AM


    Thanks for helping me. It seems that I'm right back where I started, though for some reason.
  • amerifolklegend
    edited July 2005
    Okay, I went through the whole process again and here is my CWShredder log:


    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Norton Internet Security\ISSVC.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\DOCUME~1\BRIANP~1.DOW\LOCALS~1\Temp\Temporary Directory 6 for hijackthis_199.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {FC0A65F2-8DFF-4F0F-B411-D4A50311628D} (XMRADIO.XM_SystemProfiler) - http://xmro.xmradio.com/xstream/registration/dell/xmprofiler.CAB
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
  • amerifolklegend
    edited July 2005
    I don't know if it's gone, but it sure as hell seems to be.

    Thank you very, very, very much for your help.

    And Buckeye_Sam, as much as it pains me to say this as a devout anti-OSU guy...You rock, my man.

    Thanks again.
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited July 2005
    I gotta admit, it's hard being a Buckeye fan these days. Based on your comment I'd have guessed your were from up north. I'm also a Bengals fan if that makes it any easier. :D

    The second time did the trick. Your log is clean!

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
    1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

      You can find instructions on how to enable and reenable system restore here:

      Managing Windows Millenium System Restore

      or

      Windows XP System Restore Guide

      Renable system restore with instructions from tutorial above

    2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        1. Change the Download signed ActiveX controls to Prompt
        2. Change the Download unsigned ActiveX controls to Disable
        3. Change the Initialize and script ActiveX controls not marked as safe to Disable
        4. Change the Installation of desktop items to Prompt
        5. Change the Launching programs and files in an IFRAME to Prompt
        6. Change the Navigate sub-frames across different domains to Prompt
        7. When all these settings have been made, click on the OK button.
        8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.

    3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

      See this link for a listing of some online & their stand-alone antivirus programs:

      Virus, Spyware, and Malware Protection and Removal Resources

    4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

    7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

      A tutorial on installing & using this product can be found here:

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

    8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

      A tutorial on installing & using this product can be found here:

      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

    9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.
  • amerifolklegend
    edited July 2005
    Buckeye_Sam wrote:
    I gotta admit, it's hard being a Buckeye fan these days. Based on your comment I'd have guessed your were from up north. I'm also a Bengals fan if that makes it any easier. :D .

    It does. :D

    I'm originally from Canton, but moved to Cincinnati fifteen years ago and have happily called it home ever since.

    I'll do the things you just mentioned above and will try to be a little more aware from now on.

    Again, thanks for your help. I pretty much just did a google search for help with my computer and this site came up. I've bookmarked it and will return frequently. You guys have a great service going on here.

    Later.
This discussion has been closed.