Repeated pop up and warnings
Hello there, I am trying to sort a computer out for someone here and it is running like a nightmare with constant pop ups warning of bad registry edits and pointing towards websites to solve the problems. here is the Hijack this log.
Logfile of HijackThis v1.99.1
Scan saved at 2:36:32 PM, on 7/7/2005
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 (5.00.2920.0000)
Running processes:
D:\WINNT\System32\smss.exe
D:\WINNT\system32\winlogon.exe
D:\WINNT\system32\services.exe
D:\WINNT\system32\lsass.exe
D:\WINNT\system32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\WINNT\system32\spoolsv.exe
D:\WINNT\System32\svchost.exe
D:\Program Files\Norton AntiVirus\navapsvc.exe
D:\WINNT\system32\regsvc.exe
D:\Program Files\Norton AntiVirus\SAVScan.exe
D:\WINNT\system32\MSTask.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\WINNT\Explorer.exe
D:\WINNT\System32\WBEM\WinMgmt.exe
D:\Program Files\BroadJump\Client Foundation\CFD.exe
D:\WINNT\loadqm.exe
D:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Jessops\Picture Suite\InsDetect.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Program Files\WinZip\WINZIP32.EXE
D:\PROGRA~1\WINZIP\wzqkpick.exe
D:\Documents and Settings\Administrator\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R3 - URLSearchHook: (no name) - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - D:\Program Files\MSN Apps\ST\01.02.3000.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINNT\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [BJCFD] D:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [msnappau] "D:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] D:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [MsnMsgr] "D:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Jessops Insert Detect] C:\Program Files\Jessops\Picture Suite\InsDetect.exe
O4 - Global Startup: LimeWire 4.2.6.lnk = D:\Program Files\LimeWire\LimeWire 4.2.6\LimeWire.exe
O4 - Global Startup: WinZip Quick Pick.lnk = D:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Search The Internet - res://D:\WINNT\Downloaded Program Files\toolbar.dll/SEARCH.HTML
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540004} (CInstall Class) - http://freepcscan.com/spyware/Install.cab
O16 - DPF: {92F05779-6D88-4958-8AD3-83C12D855D67} - http://www.activesearch.com/tb/toolbar.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - D:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - D:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
If Buckeye is around, I have been moving and my computer has been out of action for sometime so still not been solved but thanks again for your help. The reason I am here is because you guys seem to genuinely want to help people and this seems like a solveable problem.
Cheers for any advice
Alex
Logfile of HijackThis v1.99.1
Scan saved at 2:36:32 PM, on 7/7/2005
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 (5.00.2920.0000)
Running processes:
D:\WINNT\System32\smss.exe
D:\WINNT\system32\winlogon.exe
D:\WINNT\system32\services.exe
D:\WINNT\system32\lsass.exe
D:\WINNT\system32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\WINNT\system32\spoolsv.exe
D:\WINNT\System32\svchost.exe
D:\Program Files\Norton AntiVirus\navapsvc.exe
D:\WINNT\system32\regsvc.exe
D:\Program Files\Norton AntiVirus\SAVScan.exe
D:\WINNT\system32\MSTask.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\WINNT\Explorer.exe
D:\WINNT\System32\WBEM\WinMgmt.exe
D:\Program Files\BroadJump\Client Foundation\CFD.exe
D:\WINNT\loadqm.exe
D:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Jessops\Picture Suite\InsDetect.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Program Files\WinZip\WINZIP32.EXE
D:\PROGRA~1\WINZIP\wzqkpick.exe
D:\Documents and Settings\Administrator\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R3 - URLSearchHook: (no name) - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - D:\Program Files\MSN Apps\ST\01.02.3000.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINNT\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [BJCFD] D:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [msnappau] "D:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] D:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [MsnMsgr] "D:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Jessops Insert Detect] C:\Program Files\Jessops\Picture Suite\InsDetect.exe
O4 - Global Startup: LimeWire 4.2.6.lnk = D:\Program Files\LimeWire\LimeWire 4.2.6\LimeWire.exe
O4 - Global Startup: WinZip Quick Pick.lnk = D:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Search The Internet - res://D:\WINNT\Downloaded Program Files\toolbar.dll/SEARCH.HTML
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540004} (CInstall Class) - http://freepcscan.com/spyware/Install.cab
O16 - DPF: {92F05779-6D88-4958-8AD3-83C12D855D67} - http://www.activesearch.com/tb/toolbar.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - D:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - D:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
If Buckeye is around, I have been moving and my computer has been out of action for sometime so still not been solved but thanks again for your help. The reason I am here is because you guys seem to genuinely want to help people and this seems like a solveable problem.
Cheers for any advice
Alex
0
Comments
Please download DLLCompare from here (unless you have downloaded it previously) http://downloads.subratam.org/DllCompare.exe
*Save it to your desktop and run it.
*Click 'Run Locate.com'to scan.
*When the scan has completed, click 'Compare'.
*When completed, click "Make a Log of What Was Found".
*Please Copy/Paste the entire contents of the logfile to this thread.
Note: If you get an error after pressing Run Locate.com:
copy autoexec.nt from c:\windows\repair\ folder to c:\windows\system32\ folder
==================
Download PFind.zip and unzip the contents to its own permanent folder.
Reboot your computer into Safe Mode
Locate the pfind.bat file and double-click it to run it. It will start scanning your computer and could take a little while so be patient. When the DOS window closes, reboot back to normal mode.
Post the contents of C:\pfind.txt along with a new hijackthis log.