sites like this make me crazy

I'm not a techie so I'm not too sure what I'm doing, but here goes nothing:
I have a DSL (Sprint) hookup but recently my download speeds have dropped to below those of a dial-up connection (e.g., 8K/s). I have run updated Ad-Aware and SpybotS&D. My hijackthis logfile follows:

Logfile of HijackThis v1.99.1
Scan saved at 10:12:58 AM, on 7/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Raxco\PerfectDisk\PDSched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\S3tray2.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\Sprint Virtual Assistant\SmartBridge\MotiveSB.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie/button/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {0056E16F-8755-4339-ACA6-21416E48E16A} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {F5F53614-2002-4119-BCAE-B9A37D2728EE} - (no file)
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Sprint Virtual Assistant\SmartBridge\MotiveSB.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDSched.exe

I'm not sure what else to do now. Please let me know. John Danielson referred me here.

Comments

  • DexterDexter Vancouver, BC Canada
    edited July 2005
    Welcome to Short-Media. You do not seem to have a lot of problems with your log, just a few stray entries you can fix. Let's try those and see if it makes a difference.

    If you are not sure how to do some of the things I tell you, check the links I provide for instructions. You may want to print these instructions out for easy reference, or copy and paste to Notepad. Do not leave your browser open while performing these fixes.

    If you have not done so already, please first Run Ad Aware and Spybot S&D.
    This is explained, along with several other things, in the link above titled Steps To Take Before Posting a Hijack This Log.

    Please make sure that HijackThis.exe is in its own folder, as explained here. You do not have it in its' own folder as instructed, please move it to a folder called C:\HJT before proceeding.

    For Windows XP or ME, Disable System Restore.

    Make sure that all Internet Explorer or any other browser windows or internet applications are closed. Do not have any other unnecessary programs running.

    Run Hijack This. FIX THE FOLLOWING (place a checkmark beside the entries, and then press the Fix Checked button) :

    **************

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/mo...ton/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/mo...ton/search.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
    R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

    O2 - BHO: (no name) - {0056E16F-8755-4339-ACA6-21416E48E16A} - (no file)

    O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - (no file)
    O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
    O2 - BHO: (no name) - {F5F53614-2002-4119-BCAE-B9A37D2728EE} - (no file)

    **********

    Next, re-enable your system restore and set a new restore point as per the instructions I gave in the link above.

    Now, none of those items is a real big problem, and I can't see any of them causing the problems you are describing.

    Post a fresh HJT log here in this thread and we'll see what it looks like when you are done.

    Dexter...
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