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help me to get rid of "search extender" et al

Unknown
edited July 2005 in Spyware & Virus Removal
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My IE home page has been hijacked and I see all sorts of pop-ups. Unable to remove the following from Add/Remove programs:

Search Extender
Shopping Wizard

Kindly help me to get rid of these things ...

Comments

  • SpywareShooterSpywareShooter 127.0.0.1
    edited July 2005
    Please download HijackThis and post a log.
  • ashokvsharma
    edited July 2005
    please find below my hijackthis.log! thanks in advance.

    Logfile of HijackThis v1.99.1
    Scan saved at 5:21:24 PM, on 7/16/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
    C:\WINDOWS\System32\cusrvc.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\WINDOWS\System32\Hummingbird\Connectivity\8.00\Inetd\inetd32.exe
    C:\InvScan\ISSrv.exe
    C:\Program Files\Lotus\Notes\ntmulti.exe
    C:\Program Files\Novell\ZENworks\nalntsrv.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\ora92\bin\omtsreco.exe
    C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
    C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\savroam.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
    C:\Program Files\Novell\ZENworks\wm.exe
    C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
    C:\WINDOWS\System32\Novell\XTAgent.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\System32\dpmw32.exe
    C:\WINDOWS\System32\NWTRAY.EXE
    C:\Program Files\Compaq\EAB\EABSERVR.EXE
    C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
    C:\Progra~1\SYMANT~1\SYMANT~1\vptray.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\WINDOWS\system32\iedu.exe
    C:\WINDOWS\System32\l?ass.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Palm\HOTSYNC.EXE
    C:\Program Files\Novell\ZENworks\NALDESK.EXE
    C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
    C:\WINDOWS\system32\sdkuh.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Novell\ZENworks\WMRUNDLL.EXE
    C:\Program Files\Yahoo!\Messenger\YPager.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32Info.exe
    C:\Documents and Settings\O004307\Desktop\Ashok\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wuduv.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wuduv.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\wuduv.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wuduv.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wuduv.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\wuduv.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\wuduv.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BANK ONE CORPORATION
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://webproxy.ny.jpmorgan.com:8000
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    F2 - REG:system.ini: Shell=
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Class - {D45F954C-7B53-AE0C-955A-307DD79D8456} - C:\WINDOWS\system32\javayz.dll
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\System32\dpmw32.exe
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\Compaq\EAB\EABSERVR.EXE /Start
    O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
    O4 - HKLM\..\Run: [SUS Policies] rundll32 setupapi,InstallHinfSection DefaultInstall 132 C:\Utils\Sus\Utils\SusPol.inf
    O4 - HKLM\..\Run: [vptray] c:\\Progra~1\\SYMANT~1\\SYMANT~1\\vptray.exe
    O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\System32\zentray.exe
    O4 - HKLM\..\Run: [ISStart] C:\InvScan\isstart.exe -run
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [iedu.exe] C:\WINDOWS\system32\iedu.exe
    O4 - HKLM\..\RunServices: [CPQDFWAG] C:\WINDOWS\Cpqdiag\CpqDfwAg.exe
    O4 - HKCU\..\Run: [Stgnpz] C:\WINDOWS\System32\l?ass.exe
    O4 - Startup: naldesk.lnk = ?
    O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
    O4 - Global Startup: Microsoft AntiSpyware.lnk = C:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareMain.exe
    O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = ?
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Novell delivered applications - {C1994287-422F-47aa-8E5E-6323E210A125} - C:\Program Files\Novell\ZENworks\AxNalServer.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://intranet.bankone.net/
    O16 - DPF: Sametime DA 651 - http://nyc-stime-01.ny.jpmorgan.com/sametime/stdirectoryapplet/STDirectoryApplet.cab
    O16 - DPF: Sametime MRC 651 - http://cmhem001.bankone.net/sametime/stmeetingroomclient/STMeetingRoomClient.cab
    O16 - DPF: {00191E43-49C2-48E2-A548-8F702D75622A} - https://conference.oracle.com/imtapp/res/jar/cnsload.cab
    O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (QuickPlace Class) - http://qpchaseweb.chase.com/qp2.cab
    O16 - DPF: {6CEDB6B5-4859-4E3A-BCA2-FB8E565B8AD9} (JNILoader Control) - http://cmhem001.bankone.net/sametime/stmeetingroomclient/STJNILoader.cab
    O16 - DPF: {785F7664-AD0E-4CBA-8F28-F6C485A9E648} (Web Class) - https://socks.bankone.net/portal/ebctrl.cab
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://questsupport.webex.com/client/v_mywebex/support/ieatgpc.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{5E2862B4-44A4-4D4B-B3B4-FE707089C850}: Domain = oh.bankone.net
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = nw.bankone.net,dc.bankone.net,bcc.cmh.oh.bankone.net,fnb.fcnbd.com,ny.jpmorgan.com,jpmorgan.com,chase.com,jpmorganchase.com,jpmchase.com,svr.bankone.net
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = nw.bankone.net,dc.bankone.net,bcc.cmh.oh.bankone.net,fnb.fcnbd.com,ny.jpmorgan.com,jpmorgan.com,chase.com,jpmorganchase.com,jpmchase.com,svr.bankone.net
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
    O20 - Winlogon Notify: NetIdentity Notification - C:\WINDOWS\System32\Novell\XtNotify.dll
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: Insight Local Alerter (CPQALERT) - Hewlett-Packard Company - C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
    O23 - Service: cpqdmi - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
    O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\System32\cusrvc.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    O23 - Service: Hummingbird Inetd (HCLInetd) - Hummingbird Ltd. - C:\WINDOWS\System32\Hummingbird\Connectivity\8.00\Inetd\inetd32.exe
    O23 - Service: InvScan Service (ISService) - Bank One Corporation - C:\InvScan\ISSrv.exe
    O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\Lotus\Notes\ntmulti.exe
    O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe
    O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: OracleMTSRecoveryService - Oracle Corporation - C:\ora92\bin\omtsreco.exe
    O23 - Service: OracleOraHome92ClientCache - Unknown owner - C:\ora92\BIN\ONRSD.EXE
    O23 - Service: OracleOraHomeDSClientCache - Unknown owner - C:\oracleDS\BIN\ONRSD.EXE
    O23 - Service: Novell ZfD Wake on LAN Status Agent (Prometheus Wake-On-LAN Status Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
    O23 - Service: Hummingbird Proxy Server (ProxyEngine) - Hummingbird Ltd. - C:\Program Files\Hummingbird\Connectivity\8.00\Accessories\ProxyEngine.exe
    O23 - Service: Novell ZfD Remote Management (Remote Management Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
    O23 - Service: SAVRoam - symantec - C:\PROGRA~1\SYMANT~1\SYMANT~1\savroam.exe
    O23 - Service: SmartFinder Uninstall (SmartFinder_Uninstall) - Unknown owner - C:\Documents and Settings\O004307\Local Settings\Temporary Internet Files\Content.IE5\EBQNAT2B\SFUninstaller[1].exe" service (file missing)
    O23 - Service: Win32Sl (WIN32SL) - Intel - C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
    O23 - Service: Novell XTier Agent Services (XTAgent) - Novell, Inc. - C:\WINDOWS\System32\Novell\XTAgent.exe
    O23 - Service: Workstation Manager (ZFDWM) - Novell, INC. - C:\Program Files\Novell\ZENworks\wm.exe
  • SpywareShooterSpywareShooter 127.0.0.1
    edited July 2005
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wuduv.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wuduv.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\wuduv.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wuduv.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wuduv.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\wuduv.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\wuduv.dll/sp.html#37049
    O2 - BHO: Class - {D45F954C-7B53-AE0C-955A-307DD79D8456} - C:\WINDOWS\system32\javayz.dll
    O4 - HKLM\..\Run: [iedu.exe] C:\WINDOWS\system32\iedu.exe
    O4 - HKCU\..\Run: [Stgnpz] C:\WINDOWS\System32\l?ass.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

    Fix those entries then find and delete the following files:
    C:\WINDOWS\wuduv.dll
    C:\WINDOWS\system32\javayz.dll
    C:\WINDOWS\system32\iedu.exe
    C:\WINDOWS\System32\l?ass.exe

    Then reboot your computer and post a new log.
  • ashokvsharma
    edited July 2005
    Thanks for your immediate reply! Did as you told and please find the log below:

    Logfile of HijackThis v1.99.1
    Scan saved at 7:09:31 PM, on 7/18/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
    C:\WINDOWS\System32\cusrvc.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\WINDOWS\System32\Hummingbird\Connectivity\8.00\Inetd\inetd32.exe
    C:\InvScan\ISSrv.exe
    C:\Program Files\Lotus\Notes\ntmulti.exe
    C:\Program Files\Novell\ZENworks\nalntsrv.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\ora92\bin\omtsreco.exe
    C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
    C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\savroam.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
    C:\Program Files\Novell\ZENworks\wm.exe
    C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
    C:\WINDOWS\System32\Novell\XTAgent.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\System32\dpmw32.exe
    C:\WINDOWS\System32\NWTRAY.EXE
    C:\Program Files\Compaq\EAB\EABSERVR.EXE
    C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
    C:\Progra~1\SYMANT~1\SYMANT~1\vptray.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\Palm\HOTSYNC.EXE
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\Novell\ZENworks\NALDESK.EXE
    C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
    C:\Program Files\Lotus\Sametime Client\activmon.srv
    C:\Program Files\Novell\ZENworks\WMRUNDLL.EXE
    C:\Documents and Settings\O004307\Desktop\Ashok\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://webproxy.ny.jpmorgan.com:8000
    R3 - Default URLSearchHook is missing
    F2 - REG:system.ini: Shell=
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\System32\dpmw32.exe
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\Compaq\EAB\EABSERVR.EXE /Start
    O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
    O4 - HKLM\..\Run: [SUS Policies] rundll32 setupapi,InstallHinfSection DefaultInstall 132 C:\Utils\Sus\Utils\SusPol.inf
    O4 - HKLM\..\Run: [vptray] c:\\Progra~1\\SYMANT~1\\SYMANT~1\\vptray.exe
    O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\System32\zentray.exe
    O4 - HKLM\..\Run: [ISStart] C:\invscan\isstart.exe -run
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\RunServices: [CPQDFWAG] C:\WINDOWS\Cpqdiag\CpqDfwAg.exe
    O4 - Startup: naldesk.lnk = ?
    O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
    O4 - Global Startup: Microsoft AntiSpyware.lnk = C:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareMain.exe
    O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = ?
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Novell delivered applications - {C1994287-422F-47aa-8E5E-6323E210A125} - C:\Program Files\Novell\ZENworks\AxNalServer.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://intranet.bankone.net/
    O16 - DPF: Sametime DA 651 - http://nyc-stime-01.ny.jpmorgan.com/sametime/stdirectoryapplet/STDirectoryApplet.cab
    O16 - DPF: Sametime MRC 651 - http://cmhem001.bankone.net/sametime/stmeetingroomclient/STMeetingRoomClient.cab
    O16 - DPF: {00191E43-49C2-48E2-A548-8F702D75622A} - https://conference.oracle.com/imtapp/res/jar/cnsload.cab
    O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (QuickPlace Class) - http://qpchaseweb.chase.com/qp2.cab
    O16 - DPF: {6CEDB6B5-4859-4E3A-BCA2-FB8E565B8AD9} (JNILoader Control) - http://cmhem001.bankone.net/sametime/stmeetingroomclient/STJNILoader.cab
    O16 - DPF: {785F7664-AD0E-4CBA-8F28-F6C485A9E648} (Web Class) - https://socks.bankone.net/portal/ebctrl.cab
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://questsupport.webex.com/client/v_mywebex/support/ieatgpc.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{5E2862B4-44A4-4D4B-B3B4-FE707089C850}: Domain = oh.bankone.net
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = nw.bankone.net,dc.bankone.net,bcc.cmh.oh.bankone.net,fnb.fcnbd.com,ny.jpmorgan.com,jpmorgan.com,chase.com,jpmorganchase.com,jpmchase.com,svr.bankone.net
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = nw.bankone.net,dc.bankone.net,bcc.cmh.oh.bankone.net,fnb.fcnbd.com,ny.jpmorgan.com,jpmorgan.com,chase.com,jpmorganchase.com,jpmchase.com,svr.bankone.net
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
    O20 - Winlogon Notify: NetIdentity Notification - C:\WINDOWS\System32\Novell\XtNotify.dll
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: Insight Local Alerter (CPQALERT) - Hewlett-Packard Company - C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
    O23 - Service: cpqdmi - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
    O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\System32\cusrvc.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    O23 - Service: Hummingbird Inetd (HCLInetd) - Hummingbird Ltd. - C:\WINDOWS\System32\Hummingbird\Connectivity\8.00\Inetd\inetd32.exe
    O23 - Service: InvScan Service (ISService) - Bank One Corporation - C:\InvScan\ISSrv.exe
    O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\Lotus\Notes\ntmulti.exe
    O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe
    O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: OracleMTSRecoveryService - Oracle Corporation - C:\ora92\bin\omtsreco.exe
    O23 - Service: OracleOraHome92ClientCache - Unknown owner - C:\ora92\BIN\ONRSD.EXE
    O23 - Service: OracleOraHomeDSClientCache - Unknown owner - C:\oracleDS\BIN\ONRSD.EXE
    O23 - Service: Novell ZfD Wake on LAN Status Agent (Prometheus Wake-On-LAN Status Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
    O23 - Service: Hummingbird Proxy Server (ProxyEngine) - Hummingbird Ltd. - C:\Program Files\Hummingbird\Connectivity\8.00\Accessories\ProxyEngine.exe
    O23 - Service: Novell ZfD Remote Management (Remote Management Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
    O23 - Service: SAVRoam - symantec - C:\PROGRA~1\SYMANT~1\SYMANT~1\savroam.exe
    O23 - Service: SmartFinder Uninstall (SmartFinder_Uninstall) - Unknown owner - C:\Documents and Settings\O004307\Local Settings\Temporary Internet Files\Content.IE5\EBQNAT2B\SFUninstaller[1].exe" service (file missing)
    O23 - Service: Win32Sl (WIN32SL) - Intel - C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
    O23 - Service: Novell XTier Agent Services (XTAgent) - Novell, Inc. - C:\WINDOWS\System32\Novell\XTAgent.exe
    O23 - Service: Workstation Manager (ZFDWM) - Novell, INC. - C:\Program Files\Novell\ZENworks\wm.exe
  • ashokvsharma
    edited July 2005
    Even after doing the above I see the following things in my add/remove programs:
    (1) search extender
    (2) shopping wizard

    kindly help me in removing the above also!
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