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Hacktool.rootkit. I cant remove!
Hello
I hope you can help me remove this trojan hacktool.rootkit
I have tried many virus and spyware removers but with no success.
Spyware doctor came close, clearly detecting the virus but freezes and becomes non responsive when i want to fix and deleate the files found.
This is odd because it works well when fixing other viruses.
i have tried manually delating the file in "msdirect" but reappears when i reboot
Logfile of HijackThis v1.99.1
Scan saved at 2:38:48 AM, on 22/07/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\SnoopFreeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\tp4serv.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\ahead\InCD\InCD.exe
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis1.exe
C:\WINDOWS\SnoopFreeUI.exe
C:\PROGRA~1\SPYWAR~2\swdoctor.exe
C:\Program Files\Anti-Spyware Blocker\Anti-Virus.exe
C:\Program Files\Secretmaker\secretmaker.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Opera7\opera.exe
C:\Documents and Settings\Jenny\Local Settings\Temp\Temporary Directory 11 for hijackthis.zip\HijackThis.exe
C:\Documents and Settings\Jenny\Local Settings\Temp\Temporary Directory 13 for hijackthis.zip\HijackThis.exe
R3 - URLSearchHook: (no name) - _{00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
F2 - REG:system.ini: Shell=explorer.exe
F2 - REG:system.ini: UserInit=userinit.exe,xpjava.exe
O1 - Hosts: localhost 127.0.0.1
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe /server"
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [pdfFactory Pro Dispatcher v1] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis1.exe
O4 - HKLM\..\Run: [JVM0.14] C:\WINDOWS\System32\ubstjmd.exe
O4 - HKLM\..\Run: [JXIXt^S_NfW[LOSHHr] C:\WINDOWS\System32\ddosb.exe
O4 - HKLM\..\Run: [Repair Registry Pro] C:\Program Files\Repair Registry Pro\RepairRegistryPro.exe -s
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SnoopFreeUI] SnoopFreeUI.exe
O4 - HKLM\..\RunServices: [System Services] ijuxcmp.exe
O4 - HKLM\..\RunServices: [JXIXt^S_NfW[LOSHHr] C:\WINDOWS\System32\ddosb.exe
O4 - HKLM\..\RunServices: [WINDOWS SYSTEM] ninfoie.exe
O4 - HKLM\..\RunServices: [System Service] apachet.exe
O4 - HKLM\..\RunServices: [mouse] mouse.exe
O4 - HKCU\..\Run: [System Services] ijuxcmp.exe
O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~2\swdoctor.exe /Q
O4 - HKCU\..\RunServices: [System Services] ijuxcmp.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Anti-Spyware Blocker.lnk = C:\Program Files\Anti-Spyware Blocker\Anti-Virus.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SECRETMAKER.lnk = C:\Program Files\Secretmaker\secretmaker.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1121682602207
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0514A0FC-50D0-4E52-AAC0-E906C1A12118}: NameServer = 69.50.188.180 85.255.112.5
O17 - HKLM\System\CCS\Services\Tcpip\..\{B86DE4E7-406A-4A95-931F-BB1BCE67BF41}: NameServer = 69.50.188.180,85.255.112.5
O20 - Winlogon Notify: -kklmusuz - C:\WINDOWS\System32\phqghu.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: Local Security Authority Server (LSA Server) - Unknown owner - C:\WINDOWS\System32\csrssa.exe (file missing)
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: Snoop Free Service (SnoopFreeSvc) - Unknown owner - C:\WINDOWS\System32\SnoopFreeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Srv32 - Unknown owner - C:\WINDOWS\system32\srv32.exe (file missing)
thanks
I hope you can help me remove this trojan hacktool.rootkit
I have tried many virus and spyware removers but with no success.
Spyware doctor came close, clearly detecting the virus but freezes and becomes non responsive when i want to fix and deleate the files found.
This is odd because it works well when fixing other viruses.
i have tried manually delating the file in "msdirect" but reappears when i reboot
Logfile of HijackThis v1.99.1
Scan saved at 2:38:48 AM, on 22/07/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\SnoopFreeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\tp4serv.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\ahead\InCD\InCD.exe
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis1.exe
C:\WINDOWS\SnoopFreeUI.exe
C:\PROGRA~1\SPYWAR~2\swdoctor.exe
C:\Program Files\Anti-Spyware Blocker\Anti-Virus.exe
C:\Program Files\Secretmaker\secretmaker.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Opera7\opera.exe
C:\Documents and Settings\Jenny\Local Settings\Temp\Temporary Directory 11 for hijackthis.zip\HijackThis.exe
C:\Documents and Settings\Jenny\Local Settings\Temp\Temporary Directory 13 for hijackthis.zip\HijackThis.exe
R3 - URLSearchHook: (no name) - _{00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
F2 - REG:system.ini: Shell=explorer.exe
F2 - REG:system.ini: UserInit=userinit.exe,xpjava.exe
O1 - Hosts: localhost 127.0.0.1
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe /server"
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [pdfFactory Pro Dispatcher v1] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis1.exe
O4 - HKLM\..\Run: [JVM0.14] C:\WINDOWS\System32\ubstjmd.exe
O4 - HKLM\..\Run: [JXIXt^S_NfW[LOSHHr] C:\WINDOWS\System32\ddosb.exe
O4 - HKLM\..\Run: [Repair Registry Pro] C:\Program Files\Repair Registry Pro\RepairRegistryPro.exe -s
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SnoopFreeUI] SnoopFreeUI.exe
O4 - HKLM\..\RunServices: [System Services] ijuxcmp.exe
O4 - HKLM\..\RunServices: [JXIXt^S_NfW[LOSHHr] C:\WINDOWS\System32\ddosb.exe
O4 - HKLM\..\RunServices: [WINDOWS SYSTEM] ninfoie.exe
O4 - HKLM\..\RunServices: [System Service] apachet.exe
O4 - HKLM\..\RunServices: [mouse] mouse.exe
O4 - HKCU\..\Run: [System Services] ijuxcmp.exe
O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~2\swdoctor.exe /Q
O4 - HKCU\..\RunServices: [System Services] ijuxcmp.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Anti-Spyware Blocker.lnk = C:\Program Files\Anti-Spyware Blocker\Anti-Virus.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SECRETMAKER.lnk = C:\Program Files\Secretmaker\secretmaker.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1121682602207
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0514A0FC-50D0-4E52-AAC0-E906C1A12118}: NameServer = 69.50.188.180 85.255.112.5
O17 - HKLM\System\CCS\Services\Tcpip\..\{B86DE4E7-406A-4A95-931F-BB1BCE67BF41}: NameServer = 69.50.188.180,85.255.112.5
O20 - Winlogon Notify: -kklmusuz - C:\WINDOWS\System32\phqghu.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: Local Security Authority Server (LSA Server) - Unknown owner - C:\WINDOWS\System32\csrssa.exe (file missing)
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: Snoop Free Service (SnoopFreeSvc) - Unknown owner - C:\WINDOWS\System32\SnoopFreeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Srv32 - Unknown owner - C:\WINDOWS\system32\srv32.exe (file missing)
thanks
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