Spybot unable to remove entries...

TroganTrogan London, UK
edited July 2005 in Spyware & Virus Removal
I was cleaning the laptop by running the usual stuff such as Ad-Aware, Spybot, CWShredder and AVG.

Spybot can't remove the entries highlighted in the pic below and don't know how to remove them. I know the CoolWWWSearch are false positives - I have SpywareShooter installed. Any help is appreciated, Thanks :)

Logfile of HijackThis v1.99.1
Scan saved at 03:23:31, on 29/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\SYMNET~1\SNDMon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\keyhook.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Belkin\Belkin 802.11g Wireless Card Configuration Utility\utility.exe
C:\WINDOWS\system32\sistray.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\system32\javaw.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\MsiExec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\SABENA~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis_199.zip\HijackThis.exe
C:\WINDOWS\System32\MsiExec.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://format.packardbell.com/cgi-bin/redirect/?country=UK&range=AD&phase=6&key=SEARCH
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/APPS/IE/offline/uk.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://C:\APPS\IE\offline\uk.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.westbrom.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\System32\keyhook.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [EmailChecker] C:\APPS\EmailChecker\ech.exe
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: DIMES-Agent.lnk = C:\Program Files\DIMES\Agent\DimesDelayedLauncher.exe
O4 - Global Startup: Belkin 802.11g Wireless Card Utility.lnk = ?
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {60EFC337-15C2-4369-B2A0-3429B071D8B8} (Hewlett-Packard Printer Diagnostics) - http://ispe.sdc.hp.com/awebui/jsp/answerweb/applets/HPISWebManager.CAB
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{531F025D-807A-48F4-A581-646BA98350D7}: NameServer = 192.168.2.1,38.9.211.2
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Comments

  • SpywareShooterSpywareShooter 127.0.0.1
    edited July 2005
    Can you expand those entries and take another screenshot? They may be new Spyware Shooter false positives.
  • TroganTrogan London, UK
    edited July 2005
    I couldn't take a screenshot because there was not enough screen space. But, here are the registry info for those entries...

    Smitfraud-C - 12 entries
    Smitfraud-C.: User settings (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-1607084775-1466178829-3271174323-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\awmdabest.com\*!=W=4

    Smitfraud-C.: User settings (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-1607084775-1466178829-3271174323-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\cc20foreva.com\*!=W=4

    Smitfraud-C.: User settings (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-1607084775-1466178829-3271174323-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\ewizard.cc\*!=W=4

    Smitfraud-C.: User settings (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-1607084775-1466178829-3271174323-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\fast-look.com\*!=W=4

    Smitfraud-C.: User settings (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-1607084775-1466178829-3271174323-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\****-****.org\*!=W=4

    Smitfraud-C.: User settings (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-1607084775-1466178829-3271174323-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\ga31.com\*!=W=4

    Smitfraud-C.: User settings (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-1607084775-1466178829-3271174323-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\letgohome.com\*!=W=4

    Smitfraud-C.: User settings (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-1607084775-1466178829-3271174323-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\msnprotection.com\*!=W=4

    Smitfraud-C.: User settings (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-1607084775-1466178829-3271174323-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\v-224.com\*!=W=4

    Smitfraud-C.: User settings (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-1607084775-1466178829-3271174323-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\veryeasysearch.com\*!=W=4

    Smitfraud-C.: User settings (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-1607084775-1466178829-3271174323-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\vparivalka.com\*!=W=4

    Smitfraud-C.: User settings (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-1607084775-1466178829-3271174323-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\win-eto.com\*!=W=4

    Spy Sheriff - 1 entry
    Spy Sheriff: User settings (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-1607084775-1466178829-3271174323-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\ysbweb.com\*!=W=4

    are these false postives? Thanks again
  • SpywareShooterSpywareShooter 127.0.0.1
    edited July 2005
    Damnit... more false positives.
  • TroganTrogan London, UK
    edited July 2005
    Phew...system clean I take it?

    Does that mean a new update for SpywareShooter? How new are these false positives, would you know?
  • SpywareShooterSpywareShooter 127.0.0.1
    edited July 2005
    Yes, the system is clean. I realeased a new update on the 26th. The new false positives were either caused by updating SS or updating Spybot's detection file.
  • TroganTrogan London, UK
    edited July 2005
    Yeah, I updated both SS and Spybots detectin file a few hours ago :p I'l just ignore them then...

    Thanks for the help - you can mark this resolved :)
This discussion has been closed.