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Hi I'm a first time poster. I've run the spy-bot and ad-aware and my anti-virus and all come up clean. I've still got the icon on my tool-bar stating I'm still infected. Any ideas and or help would by appreciated, Thanks Paul
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they come up clean. how do i get the icon out of the to-bar thanks Pual
Logfile of HijackThis v1.99.1
Scan saved at 3:38:15 PM, on 08/09/2005
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCSHLD9X.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\OASCLNT.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\PROMON.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCTSKSHD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\WINDOWS\SYSTEM\INTEL32.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\NOTEPAD.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS_199\HIJACKTHIS.EXE
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [MCTskShd] C:\PROGRA~1\MCAFEE.COM\AGENT\mctskshd.exe
O4 - HKLM\..\Run: [intel32.exe] C:\WINDOWS\SYSTEM\intel32.exe
O4 - HKLM\..\RunServices: [McShld9x] C:\Program Files\McAfee.com\VSO\mcshld9x.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://www.gatewayatwork.com/gw_atwork/support/sysref/gwCID.CAB
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {6C636F50-7EB2-11D2-883C-CA8C113EA37E} (McAfee Clinic QuickClean Class) - http://download.mcafee.com/molbin/Clinic/Clean/QuickClean/MGqcctl.cab
O16 - DPF: {CDB74794-A3BA-4733-B6F6-59BF16D6C15A} (McAfee Smart Shop - Update Class) - http://download.mcafee.com/molbin/mcaeng/mcsmtshp.cab
O16 - DPF: {23047A90-8511-11D2-87A5-20C252C10000} (McAfee Clinic TreeView Class) - http://download.mcafee.com/molbin/Shared/MGTree.cab
O16 - DPF: {99B42120-6EC7-11CF-A6C7-00AA00A47DD2} (Label Object) - http://activex.microsoft.com/controls/iexplorer/x86/ielabel.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {D30CAFF0-087B-11D3-82D8-006094695CEC} (McAfee PC Clinic FaManager Class) - http://download.mcafee.com/molbin/Clinic/FirstAid/FACheck/mgfactl.cab
O16 - DPF: {F0A283CD-D316-11D3-A53B-005004678019} (McAfee PC Clinic FileWipe Class) - http://download.mcafee.com/molbin/Clinic/security/filewipe/filewipe.cab
O16 - DPF: {C97AF44D-92C4-11D3-A53B-005004678019} (McAfee Clinic Cleaner Control Class) - http://download.mcafee.com/molbin/Clinic/clean/clncore/clnctrl.cab
O16 - DPF: {41453CC4-288E-11D3-A53B-005004678019} (McAfee AppClean Appclean Class) - http://download.mcafee.com/molbin/Clinic/clean/appclean/appclean.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
O16 - DPF: {9F0F185C-B50B-11D2-B53F-00A0C98684AC} (McAfee PC Clinic OilChange Class) - http://download.mcafee.com/molbin/OilChange/MGOcCtl_new.cab
O16 - DPF: {13E39F7E-FDA8-11D2-99DC-00C04FF40D52} (McAfee OilChange Multi-Product Support Filter) - http://download.mcafee.com/molbin/OilChange/MGOcFilt.cab
O16 - DPF: {BF31FA5E-AE8A-11D2-A1BD-0800300004C2} (McAfee PC Clinic Internet Class) - http://download.mcafee.com/molbin/Shared/MCInet_new.cab
O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://gateway.cf1live.com/eSupport/static/weblaunch/weblaunch.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - https://mysupport.nai.com/amiuptodate/bin/1,0,0,7/McUpdatePortal.cab
==
Please read these instructions carefully and print them out! Be sure to follow ALL instructions!
Download smitRem.zip and save the file to your desktop.
Right click on the file and extract it to it's own folder on the desktop.
Place a shortcut to Panda ActiveScan on your desktop.
Next, please reboot your computer in SafeMode by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear
- Select the first option, to run Windows in Safe Mode.
Now scan with HJT and place a checkmark next to each of the following items:===================================================
O4 - HKLM\..\Run: [intel32.exe] C:\WINDOWS\SYSTEM\intel32.exe
===================================================
Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
Open Ad-aware and do a full scan. Remove all it finds.
Next go to Control Panel click Display > Desktop > Customize Desktop > Website > Remove the check by "View my Active desktop as a web page".
Click OK then Apply and OK..
Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!
Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.
Let us know if any problems persist.