help required before i pull all my hair out

fiddlafiddla
edited August 2005 in Spyware & Virus Removal
Hi guys

Norton sprang to life telling me it couldn't delete an infection I have, I thought I had managed to get rid of it as I followed the instructions on there database, my home page is ok now but "explorer" (forgive my ignorance but when opening files etc) doesn't seem to function correctly, eg even though its set to open files in same window it opens in new windows etc, and laptop seems incredibly slower than usual.

have also tried "smitfraud" removers to no avail. attached Hi-jack this log in the hopes I'm just being stupid and have missed something obvious. Any help greatly appreciated.

Norton says : C\WINDOWS\System32\Intel32.exe is infected with the Trojan Desktophijack virus. Unable to repair access denied

regs fiddla

Logfile of HijackThis v1.99.1
Scan saved at 16:59:08, on 10/08/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\atievxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Norton Personal Firewall\NISSERV.EXE
C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\PROGRA~1\NORTON~2\navapw32.exe
C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\HistoryKill\histkill.exe
C:\Program Files\Norton Personal Firewall\ATRACK.EXE
C:\Program Files\HistoryKill\hkPopupKiller.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\colin\My Documents\HJT\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~2\navapw32.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [HistoryKill] C:\Program Files\HistoryKill\histkill.exe /startup
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{156B387F-4580-427E-AF0A-E2663B923320}: NameServer = 195.92.195.94 195.92.195.95
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Personal Firewall Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISSERV.EXE
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Norton Personal Firewall Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Comments

  • Shadow2018Shadow2018 Northwest Missouri
    edited August 2005
    You may want to print these instructions for your reference. Please skip any step that you have previously performed.

    Please download these programs:

    Ad-Aware SE v1.06

    Spybot Search & Destroy

    ewido security suite


    Save the setup files for each of these programs to a convenient location, such as your desktop. Run the setup files for each prgram to install them. Open each program and update them with the latest definitions/signatures. Ewido will prompt you to update it the first time you open it. Exit these for now.

    Please make sure all hidden system files and folders are visible:
    Open my computer>click tools>click folder options>
    click view tab>check show hidden files>uncheck hide file extensions>click apply>click OK>exit



    Reboot into safe mode. To enter safe mode>reboot your system>tap the F8 button at the start up screen until a menu appears>select safe mode from the menu.


    Run a full system scan with Ad-aware SE and Spybot S&D while still in safe mode. Remove all objects found.

    Reboot into normal.

    Run a complete system scan with ewido security suite.

    Run activescan and one of the other online scans:

    activescan

    Bitdefender

    Housecall

    Save the scan results from activescan.

    Post the results from activescan and a new Hijack This log when finished.
Sign In or Register to comment.