Can't find the process that is hogging my CPU
Hi thanks for reading.
I have a Dell Laptop that seems to have been hijacked by something that likes to keep the CPU pinned at 100% all the time. I think I ruled out any hardware problems, because the system boots fine and runs fine in Safe Mode.
I've also ran scans with Norton Antivirus, Microsoft Antispyware, Spybot S&D, and Adaware and they all come up clean.
I could really use some help from someone that is good at analyizing these logfiles to help me squash this bugger. Thanks so much. -JB
Here's a link to a HiJack This log analysis:
http://www.hijackthis.de/logfiles/15cd7a8e455209221f27f7a9e4abf776.html
Here's a logfile from StartupList:
StartupList report, 9/8/2005, 5:14:47 PM
StartupList version: 1.52
Started from : C:\Documents and Settings\Keith\Desktop\startuplist\StartupList.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Documents and Settings\Keith\Desktop\hijackthis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Keith\Desktop\startuplist\StartupList.exe
C:\Program Files\Messenger\msmsgs.exe
Listing of startup folders:
Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
BCMSMMSG = BCMSMMSG.exe
IgfxTray = C:\WINDOWS\System32\igfxtray.exe
HotKeysCmds = C:\WINDOWS\System32\hkcmd.exe
SunJavaUpdateSched = C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
SynTPLpr = C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
SynTPEnh = C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Default) =
DadApp = C:\Program Files\Dell\AccessDirect\dadapp.exe
Dell QuickSet = C:\Program Files\Dell\QuickSet\quickset.exe
DVDSentry = C:\WINDOWS\System32\DSentry.exe
PCMService = "C:\Program Files\Dell\Media Experience\PCMService.exe"
RealTray = C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
URLLSTCK.exe = C:\Program Files\Norton Internet Security\UrlLstCk.exe
Symantec NetDriver Monitor = C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
gcasServ = "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background
MoneyAgent = "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\logon.scr
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*
Enumerating Browser Helper Objects:
(no name) - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll - {9ECB9560-04F9-4bbc-943D-298DDF1699E1}
(no name) - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}
Enumerating Task Scheduler jobs:
ISP signup reminder 1.job
Norton AntiVirus - Scan my computer.job
Symantec NetDetect.job
Enumerating Download Program Files:
[Windows Genuine Advantage Validation Tool]
InProcServer32 = C:\WINDOWS\System32\LegitCheckControl.DLL
CODEBASE = http://go.microsoft.com/fwlink/?linkid=39204
[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\System32\macromed\flash\Flash.ocx
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll
End of report, 6,653 bytes
Report generated in 1.382 seconds
I have a Dell Laptop that seems to have been hijacked by something that likes to keep the CPU pinned at 100% all the time. I think I ruled out any hardware problems, because the system boots fine and runs fine in Safe Mode.
I've also ran scans with Norton Antivirus, Microsoft Antispyware, Spybot S&D, and Adaware and they all come up clean.
I could really use some help from someone that is good at analyizing these logfiles to help me squash this bugger. Thanks so much. -JB
Here's a link to a HiJack This log analysis:
http://www.hijackthis.de/logfiles/15cd7a8e455209221f27f7a9e4abf776.html
Here's a logfile from StartupList:
StartupList report, 9/8/2005, 5:14:47 PM
StartupList version: 1.52
Started from : C:\Documents and Settings\Keith\Desktop\startuplist\StartupList.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Documents and Settings\Keith\Desktop\hijackthis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Keith\Desktop\startuplist\StartupList.exe
C:\Program Files\Messenger\msmsgs.exe
Listing of startup folders:
Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
BCMSMMSG = BCMSMMSG.exe
IgfxTray = C:\WINDOWS\System32\igfxtray.exe
HotKeysCmds = C:\WINDOWS\System32\hkcmd.exe
SunJavaUpdateSched = C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
SynTPLpr = C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
SynTPEnh = C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Default) =
DadApp = C:\Program Files\Dell\AccessDirect\dadapp.exe
Dell QuickSet = C:\Program Files\Dell\QuickSet\quickset.exe
DVDSentry = C:\WINDOWS\System32\DSentry.exe
PCMService = "C:\Program Files\Dell\Media Experience\PCMService.exe"
RealTray = C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
URLLSTCK.exe = C:\Program Files\Norton Internet Security\UrlLstCk.exe
Symantec NetDriver Monitor = C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
gcasServ = "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background
MoneyAgent = "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\logon.scr
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*
Enumerating Browser Helper Objects:
(no name) - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll - {9ECB9560-04F9-4bbc-943D-298DDF1699E1}
(no name) - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}
Enumerating Task Scheduler jobs:
ISP signup reminder 1.job
Norton AntiVirus - Scan my computer.job
Symantec NetDetect.job
Enumerating Download Program Files:
[Windows Genuine Advantage Validation Tool]
InProcServer32 = C:\WINDOWS\System32\LegitCheckControl.DLL
CODEBASE = http://go.microsoft.com/fwlink/?linkid=39204
[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\System32\macromed\flash\Flash.ocx
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll
End of report, 6,653 bytes
Report generated in 1.382 seconds
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This discussion has been closed.
Comments
For the archives the problem turned out to be a problem with the Dell Inspiron 1150 series having a problem with SP2.
More details here:
http://www.experts-exchange.com/Operating_Systems/Q_21557163.html
Jason Brantley
Axis Computer Consulting
http://www.axiscc.com