Techies decrease productivity, survey says.
GHoosdum
Icrontian
Employees report that they spend up to an hour per week deciphering tech jargon in their job.
Source: BBCMr Fletcher, managing director of Computer People, said: "We're finding that many clients are increasingly requiring professionals who have concise communication expertise as they recognise this improves company productivity in the long run."
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Comments
-drasnor
You're just throwing more jargon out there to confuse them .
This has been true since the dawn of time. Communicate well and you'll be more efficient. What's the big surprise?
Good one dras! Its true I spend most of my day wondering wtf a user is trying to do and why.
Business people, and tech people will never see eye to eye.
They don't want to know the full shebang as to why something is happening, just an overview with a fix timestamp & root cause rather than listening to some overworked, underpaid IT engineer trying to explain the finer points of why the SAN disks have dropped off the ESS and thus the SQL cluster has died with it. Such is life.
For many of these handling my calls now, I think French is the more familiar language.