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Problem turning Network Security back on
I just cleaned a HSA infection and when I went to turn Network Security Services back on it couldn't because a file was missing. Any suggestions?
I've attached a copy of my latest HJT log in case it's needed.
Logfile of HijackThis v1.99.1
Scan saved at 5:48:23 PM, on 10/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\PROGRA~1\EARTHL~2\PROTEC~1\ADSSER~1.EXE
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\DELLMMKB.EXE
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\DOCUME~1\David\LOCALS~1\Temp\4D.tmp.exe
C:\Program Files\EarthLink\Protection Control Center\elnk_pcc.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Netropa\OSD.exe
C:\WINDOWS\system32\AuthFw.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Hijack\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.earthlink.net/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink\Protection Control Center\Toolbar\EScamBlk.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink\Protection Control Center\Toolbar\ElnkPuB.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink\Protection Control Center\Toolbar\ProtctIE.dll
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink\Protection Control Center\Toolbar\uninsttb.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink\Protection Control Center\Toolbar\Toolbar.dll
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\Wkfud.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Propel Accelerator] C:\Program Files\EarthLink TotalAccess\Accelerator\PropelAC.exe
O4 - HKLM\..\Run: [msim.exe] C:\WINDOWS\system32\msim.exe
O4 - HKLM\..\Run: [4D.tmp] C:\DOCUME~1\David\LOCALS~1\Temp\4D.tmp.exe
O4 - HKLM\..\Run: [4D.tmp.exe] C:\DOCUME~1\David\LOCALS~1\Temp\4D.tmp.exe
O4 - HKLM\..\Run: [Earthlink Protection Control Center] C:\Program Files\EarthLink\Protection Control Center\elnk_pcc.exe /minimize
O4 - HKCU\..\Run: [sysinfo] C:\WINDOWS\sysinfo.exe
O4 - Global Startup: BuzMe.lnk = C:\Program Files\RingCentral\BuzMe\RCUI.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.dell.com
O15 - Trusted Zone: http://www.earthlink.net
O15 - Trusted Zone: http://www.ebay.com
O15 - Trusted Zone: http://www.majorgeeks.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {22E5705C-991A-4646-9053-A9525CA7222A} - http://a18.g.akamai.net/f/18/2868/1h/www.topmoxie.com/external/builds/mypoints/mpmoxie.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128283935217
O16 - DPF: {70522FA2-4656-11D5-B0E9-0050DAC24E8F} (iWon Progressive Counter) - http://cc.iwon.com/ct/pm3/iwonpm_10_1,0,2,5.cab
O16 - DPF: {CF25C291-E91C-11D3-873F-0000B4A2973D} (SoundCtl Class) - http://www.buzme.com/ActiveX/NPBMCtrl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{393FA234-C9B7-4F47-8EDD-6656BA42F1CA}: NameServer = 207.217.126.81 207.217.120.83
O23 - Service: Network Security Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\crgr32.exe (file missing)
O23 - Service: ADSService - Aluria Software, LLC - C:\PROGRA~1\EARTHL~2\PROTEC~1\ADSSER~1.EXE
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: EarthLink Firewall Process Path Service (ElnkFWPPService) - Aluria Software, LLC. - C:\PROGRA~1\EARTHL~2\PROTEC~1\EFWPPS~1.EXE
O23 - Service: EarthLink Protection Control Center Service (ELNKService) - Aluria Software, LLC. - C:\Program Files\EarthLink\Protection Control Center\ELNKServ.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
I've attached a copy of my latest HJT log in case it's needed.
Logfile of HijackThis v1.99.1
Scan saved at 5:48:23 PM, on 10/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\PROGRA~1\EARTHL~2\PROTEC~1\ADSSER~1.EXE
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\DELLMMKB.EXE
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\DOCUME~1\David\LOCALS~1\Temp\4D.tmp.exe
C:\Program Files\EarthLink\Protection Control Center\elnk_pcc.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Netropa\OSD.exe
C:\WINDOWS\system32\AuthFw.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Hijack\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.earthlink.net/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink\Protection Control Center\Toolbar\EScamBlk.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink\Protection Control Center\Toolbar\ElnkPuB.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink\Protection Control Center\Toolbar\ProtctIE.dll
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink\Protection Control Center\Toolbar\uninsttb.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink\Protection Control Center\Toolbar\Toolbar.dll
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\Wkfud.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Propel Accelerator] C:\Program Files\EarthLink TotalAccess\Accelerator\PropelAC.exe
O4 - HKLM\..\Run: [msim.exe] C:\WINDOWS\system32\msim.exe
O4 - HKLM\..\Run: [4D.tmp] C:\DOCUME~1\David\LOCALS~1\Temp\4D.tmp.exe
O4 - HKLM\..\Run: [4D.tmp.exe] C:\DOCUME~1\David\LOCALS~1\Temp\4D.tmp.exe
O4 - HKLM\..\Run: [Earthlink Protection Control Center] C:\Program Files\EarthLink\Protection Control Center\elnk_pcc.exe /minimize
O4 - HKCU\..\Run: [sysinfo] C:\WINDOWS\sysinfo.exe
O4 - Global Startup: BuzMe.lnk = C:\Program Files\RingCentral\BuzMe\RCUI.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.dell.com
O15 - Trusted Zone: http://www.earthlink.net
O15 - Trusted Zone: http://www.ebay.com
O15 - Trusted Zone: http://www.majorgeeks.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {22E5705C-991A-4646-9053-A9525CA7222A} - http://a18.g.akamai.net/f/18/2868/1h/www.topmoxie.com/external/builds/mypoints/mpmoxie.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128283935217
O16 - DPF: {70522FA2-4656-11D5-B0E9-0050DAC24E8F} (iWon Progressive Counter) - http://cc.iwon.com/ct/pm3/iwonpm_10_1,0,2,5.cab
O16 - DPF: {CF25C291-E91C-11D3-873F-0000B4A2973D} (SoundCtl Class) - http://www.buzme.com/ActiveX/NPBMCtrl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{393FA234-C9B7-4F47-8EDD-6656BA42F1CA}: NameServer = 207.217.126.81 207.217.120.83
O23 - Service: Network Security Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\crgr32.exe (file missing)
O23 - Service: ADSService - Aluria Software, LLC - C:\PROGRA~1\EARTHL~2\PROTEC~1\ADSSER~1.EXE
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: EarthLink Firewall Process Path Service (ElnkFWPPService) - Aluria Software, LLC. - C:\PROGRA~1\EARTHL~2\PROTEC~1\EFWPPS~1.EXE
O23 - Service: EarthLink Protection Control Center Service (ELNKService) - Aluria Software, LLC. - C:\Program Files\EarthLink\Protection Control Center\ELNKServ.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
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