Problems w/ internet locking up while surfing

TherealpizzakingTherealpizzaking Northwest MO
edited October 2005 in Spyware & Virus Removal
Hello everyone:

It's been a while since I last visited... but things have been running pretty smoothly until recently. Work computer has been used by other employees and now I seem to be having trouble with internet access.

I just updated to a DSL modem through the local phone company and now I face the problem that employees like to surf at light speed. Too easy to jump around from site to site checking out the latest Girls Gone Wild sites, etc...

Anyway, I came in one morning to find a program called Power Scan was installed and trying to run. It is supposedly used to erase porn off my computer. No one admitted to downloading or running it, but I noticed part of my history was erased. Now I get annoying popups and the computer locks up nearly daily even if you're not surfing.

I'm not sure what is going on. I ran adaware and am in the process of running Spybot. The log posted below is before Spybot completed it's scan. I'll continue to run it after I post this first log.

<<<<<<This log was produced after Adaware was completed, but before
Spybot S D Was run:>>>>>>>>>


Logfile of HijackThis v1.99.1
Scan saved at 11:57:20 AM, on 10/23/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\PROGRAM FILES\LEXMARKX83\ACMONITOR_X83.EXE
C:\PROGRAM FILES\LEXMARKX83\ACBTNMGR_X83.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SAMSUNG\LASERSMMGR\SSMMGR.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\IOMEGA\IOMEGA AUTOMATIC BACKUP\IBACKUP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\GMQUX.EXE
C:\PROGRAM FILES\SURFACCURACY\SACC.EXE
C:\WINDOWS\SYSTEM\1C7GLNJ5.EXE
C:\PROGRAM FILES\GZUXDB\JWCMGH.EXE
C:\PROGRAM FILES\ISTSVC\ISTSVC.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 4\CREATECD\CREATECD.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\PROGRAM FILES\COMMON FILES\INTUIT\QUICKBOOKS\QBUPDATE\QBUPDATE.EXE
C:\PROGRAM FILES\FINEPIXVIEWER\QUICKDCF.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\WUAUCLT.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R3 - Default URLSearchHook is missing
F1 - win.ini: run=hpfsched
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\PROGRAM FILES\MYWAY\SRCHASTT\1.BIN\MYSRCHAS.DLL
O2 - BHO: BAHelper Class - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - C:\PROGRAM FILES\SIDEFIND\SFBHO.DLL
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\NEM220.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [kxotyp] C:\WINDOWS\kxotyp.exe
O4 - HKLM\..\Run: [Samsung LBP SM] "C:\WINDOWS\Samsung\LaserSMMgr\ssmmgr.exe" /autorun
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Iomega Automatic Backup 1.0.1] C:\Program Files\Iomega\Iomega Automatic Backup\ibackup.exe
O4 - HKLM\..\Run: [KCDNQ] C:\WINDOWS\GMQUX.EXE
O4 - HKLM\..\Run: [SurfAccuracy] C:\Program Files\SurfAccuracy\SAcc.exe
O4 - HKLM\..\Run: [1c7glnj5] C:\WINDOWS\SYSTEM\1c7glnj5.exe
O4 - HKLM\..\Run: [Fygczp] C:\PROGRAM FILES\OUAK\YLAK.EXE
O4 - HKLM\..\Run: [Jhsppl] C:\PROGRAM FILES\GZUXDB\JWCMGH.EXE
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\ADAPTEC\EASYCD~1\CREATECD\CREATECD.EXE -r
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Iomega Automatic Backup] C:\PROGRAM FILES\IOMEGA\IOMEGA AUTOMATIC BACKUP\IBACKUP.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\PROGRAM FILES\SIDEFIND\SIDEFIND.DLL
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://66.29.7.159/toolbar/cabs/free_access.cab

If I'm connected to the net, pop ups and new web pages start automatically. If anyone has time, please take a look and let me know what might be going on.

Thanks in advance.

Pizzaking

Comments

  • TroganTrogan London, UK
    edited October 2005
    Hi,

    Please move HJT to its own folder on your C: so backups can be created. Do this before continuing.
    ===

    Check the following in HJT and click 'Fix Checked'

    R3 - Default URLSearchHook is missing

    O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
    O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\PROGRAM FILES\MYWAY\SRCHASTT\1.BIN\MYSRCHAS.DLL
    O2 - BHO: BAHelper Class - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - C:\PROGRAM FILES\SIDEFIND\SFBHO.DLL
    O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\NEM220.DLL

    O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL

    O4 - HKLM\..\Run: [kxotyp] C:\WINDOWS\kxotyp.exe
    O4 - HKLM\..\Run: [KCDNQ] C:\WINDOWS\GMQUX.EXE
    O4 - HKLM\..\Run: [SurfAccuracy] C:\Program Files\SurfAccuracy\SAcc.exe
    O4 - HKLM\..\Run: [1c7glnj5] C:\WINDOWS\SYSTEM\1c7glnj5.exe
    O4 - HKLM\..\Run: [Fygczp] C:\PROGRAM FILES\OUAK\YLAK.EXE
    O4 - HKLM\..\Run: [Jhsppl] C:\PROGRAM FILES\GZUXDB\JWCMGH.EXE
    O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe

    O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\PROGRAM FILES\SIDEFIND\SIDEFIND.DLL

    O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://66.29.7.159/toolbar/cabs/free_access.cab
    ====

    View hidden files and folders - explained here

    Go into Safe Mode - explained here
    ===

    Find and Delete the following:

    C:\PROGRAM FILES\SIDEFIND << this folder
    C:\WINDOWS\GMQUX.EXE << this file
    C:\PROGRAM FILES\SURFACCURACY << this folder
    C:\WINDOWS\SYSTEM\1C7GLNJ5.EXE << this file
    C:\PROGRAM FILES\GZUXDB << this folder
    C:\PROGRAM FILES\ISTSVC << this folder
    C:\WINDOWS\kxotyp.exe << this file
    C:\PROGRAM FILES\OUAK << this folder
    ===

    Reboot into Normal Mode and post a new HJT log :)
  • TherealpizzakingTherealpizzaking Northwest MO
    edited October 2005
    Thanks for the information Trojan:

    FYI, I couldn't get my computer to boot up in safe mode for some reason.... but I deleted the files and fixed the ones in HJT that you noted.

    Here is the latest HJT log file:

    Logfile of HijackThis v1.99.1
    Scan saved at 9:12:40 PM, on 10/23/2005
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\PCTVOICE.EXE
    C:\PROGRAM FILES\LEXMARKX83\ACMONITOR_X83.EXE
    C:\PROGRAM FILES\LEXMARKX83\ACBTNMGR_X83.EXE
    C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
    C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SAMSUNG\LASERSMMGR\SSMMGR.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 4\CREATECD\CREATECD.EXE
    C:\PROGRAM FILES\IOMEGA\IOMEGA AUTOMATIC BACKUP\IBACKUP.EXE
    C:\PROGRAM FILES\COMMON FILES\INTUIT\QUICKBOOKS\QBUPDATE\QBUPDATE.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\FINEPIXVIEWER\QUICKDCF.EXE
    C:\WINDOWS\SYSTEM\HIDSERV.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\WUAUCLT.EXE
    C:\HIJACKTHIS\HIJACKTHIS.EXE

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
    F1 - win.ini: run=hpfsched
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
    O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
    O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
    O4 - HKLM\..\Run: [LexStart] Lexstart.exe
    O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
    O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
    O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Samsung LBP SM] "C:\WINDOWS\Samsung\LaserSMMgr\ssmmgr.exe" /autorun
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [Iomega Automatic Backup 1.0.1] C:\Program Files\Iomega\Iomega Automatic Backup\ibackup.exe
    O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\ADAPTEC\EASYCD~1\CREATECD\CREATECD.EXE -r
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [Iomega Automatic Backup] C:\PROGRAM FILES\IOMEGA\IOMEGA AUTOMATIC BACKUP\IBACKUP.EXE
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O4 - Startup: PowerReg Scheduler V3.exe
    O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
    O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab


    Let me know if I need to do anything else... and thanks for the help!

    Pizzaking
  • TroganTrogan London, UK
    edited October 2005
    Your log is clean :thumbsup:

    Are you still having problems?
    ===

    You need to get an Anti-Virus and Firewall. There are some good FREE ones available.
    ===

    Post back if you need any help :)
  • TherealpizzakingTherealpizzaking Northwest MO
    edited October 2005
    Trojan:

    Thanks for the quick help. No problem surfing as of yet, but Internet explorer still seems to stop working periodically. I haven't narrowed down the procedures it takes to stop it, but it appears to do it after I've opened or used Microsoft Outlook.

    I'll post back with another thread if it keeps up, and thanks for the help! I appreciate it!!!



    Pizzaking...
  • TroganTrogan London, UK
    edited October 2005
    I'm marking this thread resolved but If IE keeps looking up then start a new thread :)
    ===

    Follow this guide by Crunchie to stay more secure
    Now that your PC is clean you need to follow these easy steps to keeping it this way:

    Secure your Internet Explorer by going here and following the instructions there.

    Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.

    Use a firewall to help prevent your PC's control being usurped by undesireables. There is a link to a good, free firewall in my signature.

    Install and keep updated, Ad-Aware SE, and Spybot S&D.
    Run them both on a regular basis, following the manufacturer's recommendations.

    Install an anti-virus. There are some good, free AV's available today. Make sure that it is updated regularly and have it scan your system often. I use the one linked to in my sig.

    Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.


    Clear your Temp folders.
    Clear out your Temporary internet files and other temp files.
    Go to Start > Settings > Control Panel >Internet Options.

    Under the General tab click the Delete temporary internet files,
    delete all Offline content as well. Clear out Cookies.

    Also, go to Start > Find/search > Files or folders > in the named box, type: *.tmp and choose Edit > select all -> File > delete.

    Empty/delete the entire contents of the C:\Windows\temp folder and C:\temp folder, if you have one. (Contents but not the folder itself.)

    C:\Documents and Settings\username\Local Settings\Temp\

    In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.

    Empty the Recycle Bin.

    For XP users.
    After something like this it is a good idea to Flush the Restore Points and start fresh.
    To flush the XP system Restore Points.

    Go to Start>Run and type msconfig. Press enter.

    When msconfig opens, click the Launch System Restore Button.
    On the next page, click the System Restore Settings link on the left.

    Check the box labelled 'Turn off System restore'.

    Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

    Note that all previous restore points will be lost.

    ===============

    If you have any more problems, post back.
  • TherealpizzakingTherealpizzaking Northwest MO
    edited October 2005
    Thanks Trojan. I've got a lot of reading to do. Nothing like a computer user who simply logs on to get a quick fix, then you don't hear from him again until his next problem....

    ...er... wait... that sounds like me.

    I promise I'm going to take the time to update myself on the vast world of spyware and computer viruses. I don't have time to fix others problems yet, but if I can keep my butt out of trouble, it will leave more of your valuable time to fix everyone else's problems.

    Thanks for the help and the links!

    See you around.

    PK
  • TroganTrogan London, UK
    edited October 2005
    No problem :thumbsup:

    I'm kinda new to spyware removal, so i'm learning everyday :D
This discussion has been closed.