All the messages could not be deleted in outlook express, HELP!

li0171

hello:
I am using windows xp sp2. I don't know why i cannot delete messages at all. after right click on the message, then chose delete and nothing happened. no error message,nothing. and all the folders have the same problem. I tried to reinstall the outlook express though add/remove windows components, also tried to create a new folder to hold all the messages. and same thing happened to my new created folder. really don't know what i should do. please help me. thanks

Rewired

You can browse to your Outlook Express <i>store folder</i> and delete your messages manually.

It can be found here:

C:\Documents and Settings\$username$\Local Settings\Application Data\Identities\{XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}\Microsoft\Outlook Express

You may need to close OE to do this. This may help. Are you logged into windows with restricted privileges?

li0171

thanks.
I login as admin. I created another folder, and use "move to fold" to move the messages around, then I delete that temp folder. this is the way that i am using. but still wondering where is the problem.

qsadzx

it seems that you have problems with your delete.dbx file, probably it is corrupted. Try deleting that file from your OE identity (with OE closed, ofcourse), then restart OE and it should automaticaly create a new empty delete.dbx file.

try deleting some mails to see if that works. It worked for me at least

fgnoser

Thank you qsadzx, your suggestion of deleting the file worked great for me. My deleted file had over 2G of messages and I was unable to delete any more of my emails form OE.