windows xp setup keeps restarting

jamesbeaumont88jamesbeaumont88
edited November 2005 in Science & Tech
Hi i am really hoping you can help because, i have never had a problem like this before.
Basically my computer was not working properly so I thought that if i tryed to reinstal XP it would solve my troubles. However it has made the situation even worse. At the point where it has 15 minutes left the computer reboots and resarts the setup. I canot access the main startup screen and cannot open the computer in safe mode. If i try and take the disk out I am just told to insert the disk. If i press shift F10 While the setup is running I can open C:\WINDOWS\system32> and then I can type something in. I dont know if i can type something in that will exit the setup. PLEASE HELP

Comments

  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited November 2005
    Some things you should try, in this order:

    1) Run Memtest-86 to ensure that your RAM isn't the problem.

    2) Shut the computer down and remove any non-essential hardware, such as extra Hard Drives, sound cards, and (especially) Network Adapters. If the last two are built into your motherboard, disable them in the BIOS. Then give it another shot.

    3) Run the diagnostic test from your Hard Drive manufacturer.

    There are other things you can do as well. Let's start with these and take it from there.

    Good luck. :)
  • jamesbeaumont88jamesbeaumont88
    edited November 2005
    I am not very good with computers how do you run memtest.
    And i cannot remove hardware because i cant access add remove programs
    And also how to I run the diagnostic test.
    Sorry for being a pain but i need kind of instructions on how to do it
    Thank u
  • jamesbeaumont88jamesbeaumont88
    edited November 2005
    also i am on my laptop writing these messages because I can not use the computer
    Also thankyou for getting back so quikly
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited November 2005
    jamesbeaumont88 wrote:
    I am not very good with computers how do you run memtest.
    Download the program, then extract (unzip) the files. Double-click your mouse on the file named Install.bat and you should get a screen instructing you from there.

    (The program I linked to makes a Floppy Disk, if the laptop you are on can't do that, but can make a cdrom, let me know - there are ways to do the same thing that way.)

    Boot from the disk you just made and the rest is automatic. I'd give it a few passes to be sure things are okay.
    And i cannot remove hardware because i cant access add remove programs
    I'm referring to physically removing the hardware, as in getting a screwdriver and taking the component clear out of the machine, or disabling it in the BIOS. If you have any doubt about any of this, please ask first. None of it is all that hard to do, but better safe than sorry.
    And also how to I run the diagnostic test.
    (Assuming you're referring to the Hard Drive test) The program you download will lead you through it, just as in the description of Memtest (above).
    Sorry for being a pain but i need kind of instructions on how to do it
    Thank u
    No problem at all. :)

    If it was a "pain" Short-Media wouldn't be so popular, we'd close the forums and find something else to do. We're glad to try and help. :thumbsup:
  • jamesbeaumont88jamesbeaumont88
    edited November 2005
    I cnt use floppy disks on the laptop im on and where to i download the progrsam from when i can not use the desktop
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited November 2005
    Get the ISO (zip version) and you will have a bootable CD. Make the disc on another computer, then run it on the one having the problem. :)
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