Computer restarts while loading into Windows

Quain

Hopefully you folks can diagnose this problem.

A few days ago I was using my computer and there was a sudden power outage; I have an old surge protector, so I figured no big deal. Since then my computer has been unable to load into Windows XP (Home Edition) before restarting. I've since tested the RAM, checked to see if any of the hardware was looking a bit charred, and reset the default BIOS settings (I tried to reset it on the actual board, but I couldn't figure out what I was doing). Exact specs of problem/computer follow, sorry if anything is vague I'm a bit fuzzy. If necessary I can go back and give you specifics of events.

The exact progression is outlined below:

Turn computer on.

Dell logo pops up on monitor. This seems to take longer than normal, but I don't pay attention to it, so maybe I'm just being weird.

First screen listing the RAM/Processor info pops up.

Screen goes into the do you want to enter Windows in Safe Mode, As Normal, or With Last Good Config. I receive the same end error regardless of choice. However, if I choose safe mode, it goes through a list of file names, says something like 'somefilename.dll is loading, hit del to cancel.' If I choose normal or with last good config, it brings up a loading bar (not the Windows logo one) which was normal, but it takes longer than it used to (30-60 seconds).

Screen goes into the normal XP loading screen. Not the one where it asks you which profile to load, but before that. About 5-10 seconds into this, computer restarts.

The computer is a half old, half new monstrosity. I'm reluctant to throw brand names out, because I honestly don't remember. The primary (OS-storing) HD, mobo, and case are all the default Dell products, circa 2001 or so. Radeon 9200, 512MB PC133 (?) RAM, and a 40GB secondary HD with no vital system functions onboard.

Windows XP Home Edition was upgraded to SP2 with, I'd say, fully updated important system files up until about a month ago.

I appreciate any help you folks can give me!

Siggy

OK -
Go into Safe Mode and let it load the list of drivers - If it Stops during the long list of drivers - COPY down the last line showing before it stops and post it.

Does it load into Safe Mode and can you access the desktop etc?

During reboot - hit F8 until you get a load of options; Safe mode etc - now one of those options should be Turn off automatic restart - Go to this option and let it load windows - Now it should come up with an error message instead of rebooting. Copy down error message and post it

Let us know how you go!

Quain

Go into Safe Mode and let it load the list of drivers - If it Stops during the long list of drivers - COPY down the last line showing before it stops and post it.

Last driver line when loading safe mode is ".../agp440.sys" Sys might not be the end, it restarts right after that and I couldn't figure out how to do turn that off.

Does it load into Safe Mode and can you access the desktop etc?

Nope. Doesn't even get to the choose your profile screen, or the place where it plays the irritating music.

During reboot - hit F8 until you get a load of options; Safe mode etc - now one of those options should be Turn off automatic restart - Go to this option and let it load windows - Now it should come up with an error message instead of rebooting. Copy down error message and post it

F8 didn't do anything for me, the only F that did anything was, I think, F2 and that just got me into BIOS. Nothing there to turn it off.

Siggy

OK AGP is the video card - do you have another one that you can swop in to test?

I am fairly sure that Dell is the same as the others F8 usually gives you the start up options, after the PC boots and beeps at you - keep hitting F8 until it starts to load Windows or you get to the choices screen,
I will do a bit of research to see if it is something different like F10 so can we have the model of Dell that it is please?

Quain

F8 for sure doesn't do anything, I repeatedly pressed it from the time I switched the computer on until the time it rebooted.

My computer is a Dell Dimension 4100. Can't swap right now as I'm up at school, come Friday I'll be down home to play the 'which piece of hardware is busted' game. Hopefully I can avoid that, and get either a diagnosis or it fixed before then.

Adam-Culp

I have had a similar problem as you are having. I had an old computer that I took the hard drive out and gave it to my brother and we reformatted it in his computer. After he bought a new hard drive we took the old hard drive out and put it into the old computer. It wouldn’t boot. It would either stop or restart on some system file in safe mode and normal mode. I took the hard drive out and tried it in my computer. Same problem. So I reformatted it on my computer and it would run and load fine. I then took it out and put it back in the old computer to find that it still stalled on the same file. Tried to reformat it on the old comp but the CD drive on that computer was dying so I was having the hugest problem trying to format it. Luckily my parents bought a new DVD burner so I took there old DVD drive and put it into the old computer and tried to format it. Finally it worked and I could format it and reinstall Windows XP. Every thing was working fine had it at my house for 3 days rebooted it several times did all the system updates and everything was working. Then I took it to my girlfriends to give it to her. Hooked it all up and noticed that the screen was blank, then it hit me I hadn’t hooked the monitor to the computer. Turned off computer and hooked up monitor and restarted it. Now the computer loaded, but it loaded really slowly and ran extremely slow. So I restarted it and now it would restart when it tried to load the file "agp440.sys" in safe mode and normal mode. One again I had to format it. Reformatting fixed the problem. It does seem to make some sense. Since the agp440.sys is a video driver and I tried to load it without the monitor plugged in. Must have done something to it especially since it is an older motherboard. So if worse comes to worse reformatting your computer should fix the restarting problem when it tries to load agp440.sys.

MaxMumford

Hello all,

I had this problem this morning, but after a quick chat with my computer specialist, I had a Solution! Instructions below:

1. First, unplug any other hard drives to avoid confusion during the process.
2. Put in your windows CD to your disk drive.
3. Restart your computer
4. Boot from your windows CD
5. Press "R" For the repair console
6. If the repair console recognises that you have windows installed on your hard drive, it will ask you to log into it. It might then ask you for your admin password.
7. Once into your hard drive, type: CHKDSK /1
8. Shortly, the computer will run a check disk sequence, in which it will go to about 75% (checking the hard drive for scrambled information) and then drop back down to 50%. It will then fix the information on the disk. Sometimes it will to to 75% and repeat, but after this, the computer will count the number of bytes on the hard drive, and go back to normal.
9. When it is clearly done, type EXIT. This will then restart your computer, and voila - hopefully. If this does not work, go into windows repair and follow that through (I did not have to do this so i cant give much guidance).

Good luck everybody!! I hope this works for you.

Kurtulmak

I tried the solution above and it gives me the error message "The volume appears to contain one or more un-recoverable problems." Is there any other way to fix this problem with windows restarting at the Windows load screen? I've tried slaving the HDD and accessing it through 'My Computer' but when I double click on the HDD it locks up for a min. then prompts me to format the HDD. Anybody have any advice on the matter?

stoopid

Kurtulmak wrote:

I tried the solution above and it gives me the error message "The volume appears to contain one or more un-recoverable problems." Is there any other way to fix this problem with windows restarting at the Windows load screen? I've tried slaving the HDD and accessing it through 'My Computer' but when I double click on the HDD it locks up for a min. then prompts me to format the HDD. Anybody have any advice on the matter?

If the drive is inaccessible even as a slave it's likely a corrputed MBR or physical issue with the drive. fixmbr could be run from windows recovery console. Going to the hard drive manufacturer's website and using their test software will verify if the drive is physically having issues.

Thrax

http://icrontic.com/articles/hard_drive_diagnostics

Please follow this guide.

tombias

Hello all
this is my first time here.
I have the same problem but its been 10 hours that chkdsk is stacked at
25% and its there
Please help asap
Thank you all

thecrazygamer

Help! Error code
0x00000024

thecrazygamer

did the no restart for system failure and got the code

thecrazygamer

anyone/

Ryder

You posted 3 times in 5 minutes. This is a forum, you need to give people time to answer.. like 24 hours maybe.

We need more info. What kind of PC, what mobo, what CPU, etc.

What OS are you running? That stop code doesn't tell us much of anything. When did it happen?

dhruva99

Hey, please help guys. My laptop restarts automatically when trying to load windows xp. If I try starting in safe boot or any other mode from the F8 menu, the same thing happens. I tried with a XP boot cd. COmputer still automatically restarts when the message "Setup is loading windows"....can somebody please assist me in getting out of this mess?

chelsea502

I am having the exact same problem. I have recently reinstalled Windows Xp. I thought that maybe if i did re-install it again it would maybe resolve the problem. Now when i start my computer i get two options, "Windows XP profesional" and "Windows Xp Profesional". One is the new instalment and the other is the old. If i load the new one it works fine, but if i load the old one i still have the same problem (the automatic rebooting). I Pressed F8 and i turned off the automatic restart. i got this. "0x00000024 (0x001902FE, 0xF896F3D0, 0xF896F0CC, 0x865809B0)"

I preferably want to get the old installment working as it has all of my music on it, but its not imperative. Thanks.

kelvintwt

I am having the same problem. Any solution to it yet? Cheers.

HELLBOUNDMAN

kelvintwt wrote:

I am having the same problem. Any solution to it yet? Cheers.

Not sure this will work for you guys, but after I had reformated the hard drive on my laptop and could get the hard drive as a main or as a secondary on my desktop I jacked with a couple of other things and solved it.

All I did was go into the bios screen and reset it to default.
Then i went and changed on thing
under main I had an option for sata mode
AHCI mode was selected and I changed it to IDE mode and hit f10 and saved and boom, came right up and loaded windows....
Hope this works for you guys as well

Takaji

http://support.microsoft.com/kb/324764

Hope this works!!

Climz-D

I Get A Blue Screen Before It Restarts Sating "a problem has been detected and windows has been shut down to prevent damage to your computer. Check fir vireses on your computer. remove any newly installed hard drive controllers. check your hard drive to make sure its properly configured and terminated. run CHKDSK /F to check for hard drive corruption ant then restart your computer.
Technical information:
*** STOP: 0x0000007B (0xF78AE528, 0XC0000034, 0x00000000, 0x00000000)

Siggy wrote:

OK -
Go into Safe Mode and let it load the list of drivers - If it Stops during the long list of drivers - COPY down the last line showing before it stops and post it.

Does it load into Safe Mode and can you access the desktop etc?

During reboot - hit F8 until you get a load of options; Safe mode etc - now one of those options should be Turn off automatic restart - Go to this option and let it load windows - Now it should come up with an error message instead of rebooting. Copy down error message and post it

Let us know how you go!

Takaji

I found out what my problem was. It was BAD RAM. If you can, look for a RAM checking software online and see if you can boot it before you start windows. Good luck.

Climz-D wrote:

I Get A Blue Screen Before It Restarts Sating "a problem has been detected and windows has been shut down to prevent damage to your computer. Check fir vireses on your computer. remove any newly installed hard drive controllers. check your hard drive to make sure its properly configured and terminated. run CHKDSK /F to check for hard drive corruption ant then restart your computer.
Technical information:
*** STOP: 0x0000007B (0xF78AE528, 0XC0000034, 0x00000000, 0x00000000)

Climz-D

My Laptop Doesn't Have A Disk Drive Please Help!!!

MaxMumford wrote:

Hello all,

I had this problem this morning, but after a quick chat with my computer specialist, I had a Solution! Instructions below:

1. First, unplug any other hard drives to avoid confusion during the process.
2. Put in your windows CD to your disk drive.
3. Restart your computer
4. Boot from your windows CD
5. Press "R" For the repair console
6. If the repair console recognises that you have windows installed on your hard drive, it will ask you to log into it. It might then ask you for your admin password.
7. Once into your hard drive, type: CHKDSK /1
8. Shortly, the computer will run a check disk sequence, in which it will go to about 75% (checking the hard drive for scrambled information) and then drop back down to 50%. It will then fix the information on the disk. Sometimes it will to to 75% and repeat, but after this, the computer will count the number of bytes on the hard drive, and go back to normal.
9. When it is clearly done, type EXIT. This will then restart your computer, and voila - hopefully. If this does not work, go into windows repair and follow that through (I did not have to do this so i cant give much guidance).

Good luck everybody!! I hope this works for you.

Paultun

I had this same problem was rebooting on a hard drive that had worked on another comp. I went into advanced settings in BIOS and set boot priority to IDE instead of ahci and it loaded for me after that. (It said AHCI would only work for vista)

mbrikha1

Hey, so i am having a similar issue with my computer. When i turn it on, it comes to a black screen with the safe mode options, and whenever i choose one, it tries to start up windows, but it shuts down 5 seconds later, and a blue screen appears and then goes away quickly. I disabled automatic reboot, so i can see the blue screen says "a problem has been detected..." the last line of it is STOP: 0x0000007B (oxF88B6524, 0xC0000034, 0x00000000, 0x00000000). Its a Windows XP. Any help would be much appreciated. By the way, the blue screen says unmountable_boot_volume. i dont know what that means though.

Tushon

mbrikha1 wrote:

Hey, so i am having a similar issue with my computer. When i turn it on, it comes to a black screen with the safe mode options, and whenever i choose one, it tries to start up windows, but it shuts down 5 seconds later, and a blue screen appears and then goes away quickly. I disabled automatic reboot, so i can see the blue screen says "a problem has been detected..." the last line of it is STOP: 0x0000007B (oxF88B6524, 0xC0000034, 0x00000000, 0x00000000). Its a Windows XP. Any help would be much appreciated. By the way, the blue screen says unmountable_boot_volume. i dont know what that means though.

Try the information posted here and report back in that thread.

notsosmartguy

Quain wrote:

Go into Safe Mode and let it load the list of drivers - If it Stops during the long list of drivers - COPY down the last line showing before it stops and post it.

Does it load into Safe Mode and can you access the desktop etc?

During reboot - hit F8 until you get a load of options; Safe mode etc - now one of those options should be Turn off automatic restart - Go to this option and let it load windows - Now it should come up with an error message instead of rebooting. Copy down error message and post it

I have an HP Pavilion ze2000 laptop and it's doing the same thing. Here is the last line it shows before restarting.
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\Drivers\Mup.sys

That's as far as I can get on that screen in any mode.

When I turn off the automatic restart, this is the error message I get:
A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you’ve seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated.
Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical information:
*** STOP: 0x0000007B (0xF78AE528, 0xC0000034, 0x00000000, 0x00000000)

I can't access the desktop at all.