Problems help

emptyempty houston
edited October 2003 in Science & Tech
Ok, so i have a couple of problems here, with my current modem when i hook it up to a hub it will not work in either my parents room or my room, i try and got a different modem from a friend and his getsa link but does not assign an ip help :(
modem is a arescom netdsl 800 msn modem
and the other one is wirespeed dont know what version.
oh and i got dsl

Comments

  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited September 2003
    They've had a problem with their firmware in the past. You can read about it here.

    You might check your version. :wave:
  • emptyempty houston
    edited September 2003
    yup thats my problem i cant change anything within the router inside the modem :(
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited September 2003
    You mention using a hub. Does the modem connect OK when hooked directly to a computer? Does your hub have an uplink port, or are you using a crossover cable?

    How many computers are there on your home network? If you are paying for only one IP address, the first comp to log on will grab it and lock the others out. If that's the case then you need a router. (Which fortunately have dropped in price bigtime).

    Let us know what's going on! :wave:
  • emptyempty houston
    edited September 2003
    yes the modem does hook ok directly to my computer, it does have an uplink port, and i tryed the router but that didnt work either and had somebody help me config it and it still didnt work he said he had to do with my modem already having a router in it but we could not figure out how to config the modem, and the hub did work with just this one comp, but not witht he other one when they are both connected.
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited September 2003
    ...your ISP be looking for a certain MAC address? My Linksys router allows me to spoof whatever Mac address is needed (though I've never had to use that feature).

    You refer to "my modem already having a router in it". Is that built-in, or separate?
  • emptyempty houston
    edited September 2003
    its built in supposedly
  • emptyempty houston
    edited September 2003
    help plz? :(
  • emptyempty houston
    edited September 2003
    bump
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited October 2003
    ...this link.

    It has links to the setup screens.

    It does not appear to me that this particular modem has a built-in router. It sounds to me like that is the problem.

    Can you send more info? :wave:
  • emptyempty houston
    edited October 2003
    i dont know the password :(
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited October 2003
    1) Where did you get the modem?

    Check with them regarding password.

    2) If one computer connects fine, and your problem is only when using multiple computers, see if you can borrow a router. Hook it to the cable modem, then hook your computers to it. Make sure your cables are appropriate for the port used. (Standard or Crossover cables? Regular port or Uplink port?)

    3) Could you be confusing a Router with a Hub, or Switch?

    A Router will do Network AddressTranslation - it will use the ONE IP address which most ISP's give you, and Translate it into multiple IP addresses for all of the computers on your network. As far as your ISP is concerned, you are using only one connection - the NAT is what allows you to have more than one computer connect. At home, I have had as many as eight computers connected on one address - most routers (including mine) can handle up to 253 computers.

    A hub or switch allows multiple computers to see each other, but does not do the NAT you need for computers to see anything beyond your local network.

    You need to get some firm information about what your cable modem is actually capable of. Once we know exactly what your hardware can do, we can tell you what you need to do to get everything working the way you want it to.
  • emptyempty houston
    edited October 2003
    its a dsl modem and i got it from msn. and i already have bought a router before i got the hub.
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited October 2003
    ...make & model is your router?
  • emptyempty houston
    edited October 2003
    it was a linksys cant remeber what model but i returned it because it ddnt work.
  • MediaManMediaMan Powered by loose parts.
    edited October 2003
    First You'll need to get in to the setup for the router itself. Look at the router for the name and model number. Next go to the homepage of that company and find the manual if you don't have it.

    Every router should have a master reset to defaults which clears everything and returns the router to its default factory password which is in the manual.

    You'll have to set up the router again. Routers work by "spoofing" the MAC address that your connection uses. Your ISP (Internet Service Provider) should have a user admin page where you registered your MAC address of the computer. This address is entered into the router configuration pages so the ISP thinks your router is the registered computer.

    Most times you will have a dynamic IP address. This is important to note as that is a setting in the router. Determine if you do have a dynamic IP address or a static IP address provided by your ISP. It's pretty safe to say that it will be a dynamic IP address.

    Read the manual for setup instructions and you should be well on your way to it working. Start with that as you may be in for a lot of frustration trying to make a router work without the admin password to its configuration pages. :)
  • emptyempty houston
    edited October 2003
    no i dont know the password for my modem, my modem has a built in router but msn blocks the use of it...
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited October 2003
    empty said
    no i dont know the password for my modem, my modem has a built in router but msn blocks the use of it...
    In that case, your only choice is to buy a router. Fortunately, they have dropped in price. For the money you'd pay for extra IP addresses it will pay for itself in a month or two.
  • emptyempty houston
    edited October 2003
    i have already tryed to buy a router and i would not get an internet connection so i returned it. I even had someone try to help me setting it up and they did not know what was wrong he suggested i buy a hub which i did but it did not help the problem.
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited October 2003
    If the person suggested you buy a hub to fix your problems, that was <b>not</b> the right person to be setting up your network. A hub is a dumb device, and does absolutely NOTHING but strengthen the signal on a wire and send it along. It doesn't talk to computers, ISPs, routers, modems, nothing.
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited October 2003
    ...Is Blowin' In The Wind
    3) Could you be confusing a Router with a Hub, or Switch?

    A Router will do Network AddressTranslation - it will use the ONE IP address which most ISP's give you, and Translate it into multiple IP addresses for all of the computers on your network. As far as your ISP is concerned, you are using only one connection - the NAT is what allows you to have more than one computer connect. At home, I have had as many as eight computers connected on one address - most routers (including mine) can handle up to 253 computers.

    A hub or switch allows multiple computers to see each other, but does not do the NAT you need for computers to see anything beyond your local network.
    The Answer Is Blowin' In The Wind.
  • emptyempty houston
    edited October 2003
    im telling you i have already bought a router though pro and it didnt work maybe its because this guy didnt know what he was doing but i have tryed a router.
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited October 2003
    He didn't know what he was doing. If he told you to buy a hub to fix the problems, he had no clue what he was doing.
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited October 2003
    empty said
    im telling you i have already bought a router though pro and it didnt work maybe its because this guy didnt know what he was doing but i have tryed a router.
    A) You had a defective router, or
    B) It was hooked up wrong

    There are two kinds of cat5 cables you can use, depending on the way the router and the modem's ports are configured: either a standard cable, or a crossover. Use the wrong one and it won't work.

    If you get a properly functioning router and the appropriate cable it will work. If you want to attach your hub to the router, the same thing goes for the cable - you have to have the right one for the type of port you are connecting it to.

    Get a router and let us know what model it is. We will have you in business in a matter of minutes. Your friend is trying to help you, but this is a chance for you to teach him something.
    :wave:
  • EnverexEnverex Worcester, UK Icrontian
    edited October 2003
    If you get a router with uPnP ability (Universal Plug and Play) then programs like MSN and other newer programs automatically talk to the router and request port forwarding temporarily, thus doing all the work for you, which is nice.

    NS
  • MediaManMediaMan Powered by loose parts.
    edited October 2003
    Let's start from square one. Right from the very beginnng. Answer these questions and these questions only to begin with.

    1) Are you ADSL or CABLE for internet access?

    2) Is there a wire that comes from a wall to a device then to ANOTHER device and then finally to the computer.

    3) One of those devices is an external modem. Tell us the brand name that is written on that device and if possible...the model number. It will be on the face, bottom or back.

    4) The other device is a hub or router...which we don't know yet...look on the face, bottom or back and tell us the brand name (Example...SMC or Linksys) and the model number. Any number that look like a model number.


    Sorry if I seem like I'm being overly simple here but we should establish that information first. Then everyone will know what hardware we are talking about and then we can give better advice.

    :)
  • emptyempty houston
    edited October 2003
    1. adsl
    2. right now just to modem
    3. arescom ns netdsl 800 modem
    4. right now it is a hub becuz i returned the router, and it is a netgear 4 port hub.
  • emptyempty houston
    edited October 2003
    and the cat5 cable i bought is not crossover cable.
  • MediaManMediaMan Powered by loose parts.
    edited October 2003
    A hub, unfortunately, is not a good solution. You can't use a hub to distribute an IP to multiple computers, you need to use a
    DSL/Cable router that implements network address translation. What that means is your ISP gives you one IP address, say 157.209.72.202, and only one computer at a time can use it.... while the cable router will instead assign each computer a private
    IP, directing traffic through ports....

    IF your Internet provider allows for two IP address' to be used then this could possibly work but most likely what you are going to find is either one computer only sees the internet or one at a time meaning one or the other computer has to be powered down or unplugged from the router.

    Bottom Line....a router is preferable over a hub.

    I have used the SMC 7004ABR Barricade Router which was easy to set up and allowed for up to 4 computers to be hard wired to it and connect via a single line to the modem. Four computers could then share the internet, talk to each other, etc. There are wireless solutions of this same product as well.

    Others have had success with other Router products.
  • EnverexEnverex Worcester, UK Icrontian
    edited October 2003
    Whats wrong with using Internet Connection Sharing?

    NS
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