A8N Deluxe SiImage RAID Problem, need help, thanks.

hbi1000hbi1000 Asheville, NC USA
edited January 2006 in Hardware
Hi All,

This is my first post, so here I go, my hardware:

ASUS A8NX-SLI mobo,
SiImage 3114 SATA RAID chipset,
AMD Athlon 64 3200+ Venice Core CPU,
2048 GB SDDRAM,
ATI Sapphire graphics card on mobo’s x1 adapter,
C: Hitachi SATA2 160 GB drive,
SiImage RAID0 drives: 2 WD SATA1 120GB matching drives,
550w PSU,
32 bit XP Pro SP2 up-to-date.

My problem is that after doing the f6 thing when loading XP, I loaded the SiImage driver diskette I created from the mobo’s CD, hit f4 (I think) during boot seq. and configured the SiI3114 RAID0 setup (it took both formatted WD drives and combined them into a RAID0 set). No luck in displaying the RAID drive. I updated the mobo’s BIOS, and the RAID drivers to the latest, from that VERY confusing SiImage Web Page. However, neither Sys Explorer (SE) recognizes the RAID config, nor does Dev Mgr. (DM) Yet, DM displays a SCSI adapter, with the updated SiI RAID5 Driver, but there is a BIOS tab under the driver with all of the entries blank, and most entries and buttons faded out. I just found on the SiImage Web site the SiImage updates for the System BIOS (and add-on system BIOS update? Never heard of that before), and an IDE BIOS update (again, did not know IDE devices had seperate BIOS?). There were two .bin files, but no update tools to set up any type of BIOS updating. I’m very confused, as this is my first foray into RAID and perhaps I picked the wrote mobo with which to start.

To add fuel to the fire, and this may be related to the RAID issue, SE and DM also display 4 “Removable USB Storage Devices” as active drives on the machine, when I have no USB storage devices at all. Has this got something to do with the SATA (Serial ATA) configuration, as there are 8 (4 nVidia SATA, one of which is my C drive, and 4 SiImage SATA RAID connections, 2 of which have my WD drives). I have enabled all of the system BIOS settings for SATA, and SiImage RAID, disabled the nVidia RAID, but enabled all of the other nVidia controllers.

I would appreciate any advice and guidance, thanks in advance.

Comments

  • ArmoArmo Mr. Nice Guy Is Dead,Only Aqua Remains Member
    edited November 2005
    :) i got cha covered... i hope

    i run a raid 5 config off the same board
    you shouldnt need those floppies, those are just if you want to boot off the raid into windows

    once in windows i had to install the SiliconImage SATARAID5 console manager, with the manager it dosnt really matter if you created the raid in the bios or not, with the manager it should be able to see all the drives connected to the SATA ports.

    heres what mine looks like:

    raid1.JPG

    if they are not in an array already there will be no volume on the left side under Controller 0

    any hoo, your should be able to Raid Groud->Create Raid Group
    and set up the whole raid right from there, that kind of "mounts" the volume in windows and you should be able to see it in disk managment after that to format the array and give it a name and a drive letter

    the safely remove hardware optin your talking about is from installing that SW IDE driver when installing the nForce drivers. Because SATA is hot swappable it shows up in that list if you install the SW IDE, or IDE SW ... driver. i choose not to install it because seeing 6 SATA drives in that list dosnt help me one bit.
  • hbi1000hbi1000 Asheville, NC USA
    edited December 2005
    Hi Armo,
    Sorry for the latency of my reply and thank you very much for your info; however, I found what I thought was the SiImg Concole Manager (it required a Java download to work?). Well, I downloaded the Java and ran the app. for the console manager and immediately got a BSOD with the machine shutting down in less than 1/2 a second, so I could not even get a number or screen shot of the BSOD. Any advice from this point.

    hbi
  • ArmoArmo Mr. Nice Guy Is Dead,Only Aqua Remains Member
    edited December 2005
    hmmm well step one would to be to turn off the option that makes it restart of fatal errors

    right click my computer->go to properties->click advanced->under startup and recovery under settings, find under system failure "automaticly restart on error" uncheck that box

    the next time it comes up with a BSOD it will just sit there untill you restart the machine yourself, this will allow you to get all the information on the BSOD. let us know what it says if it happens again

    //edit// yea the SI console is al doen in java, unfortunatly... but it still seems to work rather well when it does work at all
  • hbi1000hbi1000 Asheville, NC USA
    edited December 2005
    Hi Arno,
    I turned off the auto-off as suggested and here is the BSOD message and code:

    Msg: IRQL_NOT_LESS_OR_EQUAL
    Code: 0x00000050 (0xE4453858, 0x0000000, 0x00000001, 0x805379ea)

    I've complied some screen shots to give you a picture of what I see on my machine; however, I'm new to this forum and not used to how to insert them and don't know how to use the 'insert picture' prompt displayed when you click on the 'insert picture' icon above (as an aside I could use some advice on that too).

    The bottom line is I did generate a RAID ARRAY display right after reloading JAVA; however, the machine will not repeat the display, and in fact goes down with the BSOD that I've described above. Can this be something about how JAVA is working on my machine?

    I cannot forward the screenshot images (basically, WinExp, DM, SCSI Dev, SilImage RAID5 driver, details, and bios shots, to you. I can offer my email address: hbi1000@gmail.com, if you'd like to send me an email I could then attach my screenshots, but I'd really like to post them for everyone here on the forum to view.

    Thanks for helping,
    hbi
  • QeldromaQeldroma Arid ZoneAh Member
    edited December 2005
    I'm thinking a couple of things- and I think we've stepped a little beyond your SATA/RAID issue

    Run Memtest - Get it Here and follow the directions provided in the link.

    Also, this error might also show up with a corrupt driver or system file- but do the Memtest FIRST. Your memory might be key to your other woes too. If you find an error, you will need to find and replace the faulty memory card.

    If you still have a problem after running Memtest, see if you can get into Safe Mode (press F8 immediately after POST) If you can, you may have a bad driver and can recover by going through a series of driver uninstalls (begin with the video card- it's generally the largest) and reboots until you can get back into Normal Mode.
  • ArmoArmo Mr. Nice Guy Is Dead,Only Aqua Remains Member
    edited December 2005
    there are also updated drives for the SI console i can giv eyou the file name when i get home
  • hbi1000hbi1000 Asheville, NC USA
    edited December 2005
    Qeldroma,
    I downloaded memtest86+ and burned a CD. I've run it for 3 days straight and it has not detected any errors. Although I ran it on another AMD machine I have and I found several errors, so thanks for the advice. Now back to my RAID issue, do you have any other suggestions, advice, or guidance? I'm rather in-over-my-head on this one (first RAID config.), and I need all the assistance I can get. I also want to thank you very much for helping, I really appreciate it.

    hbi1000
  • hbi1000hbi1000 Asheville, NC USA
    edited December 2005
    Armo wrote:
    there are also updated drives for the SI console i can giv eyou the file name when i get home
    Hi Arno,
    I'd appreciate anything you could provide which would help he resolve this issue, thanks. Also, I'm a new on this forum, and am unfamiliar with how to insert/upload screen inmages (such as you did in one of your posts), hate to ask, but could you advise me as to how to include a screen shot (or 2) in a post? I've tried both the "Inset Image" icon on the top of this page (which really confuses me) and the "manage attachments" button below, but it gives me an error when I attempt to upload screenshots in a Word doc?? Thanks s much, and sorry I'm so late in responding, but it's been one heck of a week.

    hbi1000
  • QeldromaQeldroma Arid ZoneAh Member
    edited December 2005
    hbi1000 wrote:
    .... I've tried both the "Inset Image" icon on the top of this page (which really confuses me) and the "manage attachments" button below, but it gives me an error when I attempt to upload screenshots in a Word doc?? ...
    hbi1000

    I think I can help you. First, the file type has to be recognized by the attachment engine (bmp doc gif jpe jpeg jpg pdf png psd txt zip) AND it must be (technically) smaller than 1MB (unless there has been an update?). I'd also recommend using JPEGs (.jpg) since they compress nicely and help the owners conserve on disk space.

    If it is listed by the attachment manager, it is uploaded and it should be postable, but you might still have issues (at least I sometimes do). Close the attachment manager (first) and try to preview the post. If it displays, go ahead and submit the post. If it still doesn't show the picture, you can manually insert it. Doubleclick on the filename in the attachment manager so it displays. Copy the display link into your post between and. If you suddenly get two pictures, delete your manually inserted link- you've awoken the attachment display.

    On your other issue, the IRQL_NOT_LESS_OR_EQUAL (and many others) automatically triggers for me to run Memtest and eliminate the hardware possibility. A pass or two usually tells me all I need to know. The codes you gave has the Microsoft article

    Check RAM

    cropping up. The weird part of it is, is that your code (0x50) is consistent with PAGE_FAULT_IN_NONPAGED_AREA which also led me to suggest to try and eliminate driver problems.

    Basically, what you need to know is that these messages are memory access problems within the Kernel. It is either faulty hardware (memory, or device), or a problem with the driver(s). If your memory is clean, I'd see if there might not be a diagnostic utility or few for your system and eliminate the hardware end. ASUS is usually has something for the mobo (right now their link is down).

    I will always defer to someone else's familiarity with a system- as Armo saw something familiar here. Sometimes issues are system specific. When you get to software, Armo's update might be a possibility too (when he posts). I just wanted to make sure the better than remote possibility of memory was eliminated.

    If it isn't hardware, and you and Armo don't figure something, I think it is a matter of doing a patient process of uninstalling and reinstalling drivers for you. Video drivers are likely candidates and a good place to start because they take up so much of driver-ville and a corruption there will certainly cause issues.

    Hope that helps :thumbsup: .
  • hbi1000hbi1000 Asheville, NC USA
    edited December 2005
    hbi1000 wrote:
    Hi Arno,
    I'd appreciate anything you could provide which would help he resolve this issue, thanks. Also, I'm a new on this forum, and am unfamiliar with how to insert/upload screen inmages (such as you did in one of your posts), hate to ask, but could you advise me as to how to include a screen shot (or 2) in a post? I've tried both the "Inset Image" icon on the top of this page (which really confuses me) and the "manage attachments" button below, but it gives me an error when I attempt to upload screenshots in a Word doc?? Thanks s much, and sorry I'm so late in responding, but it's been one heck of a week.

    hbi1000

    Hi Arno,

    I'll attempt to post some screenshots (titles are self-explanatory), perhaps they can shed more light on my situation. I did as Quldroma suggested and ran Memtest86 for 3 days, with zero errors (I purchased the best memory for this machine, so no surprises, but?). Anyway, I will attempt to post the several screenshots for your review and advice; I believe I've achieved the method of uploading; howver, it's limited to 3, so I'll be sending along 2 more posts with the remaining screenshots, thanks.

    hbi1000




    thanks.

    hbi1000
  • hbi1000hbi1000 Asheville, NC USA
    edited December 2005
    Additional screenshots 4, 5, and 6.

    hbi1000
  • hbi1000hbi1000 Asheville, NC USA
    edited December 2005
    Screenshots 7, 8, and 9.

    Thanks,
    hbi1000
  • QeldromaQeldroma Arid ZoneAh Member
    edited December 2005
    Glad you can post images now. Yikes!

    As as suggestion, try using Alt-Print Screen as that will only take a snapshot of the window of focus and ignore the background.

    That being said, give us a little time to analyze what you've posted. Someone may have something soon.
  • QeldromaQeldroma Arid ZoneAh Member
    edited December 2005
    The driver for you SATA RAID looks a little dated. I'm not sure exactly which version of the motherboard you have- but I assume it is the Deluxe? Here is the link to what I found-

    ASUS Downloads Page

    Enter Motherboard, Socket939, and A8N-SLI Deluxe (or whatever your board), then go about 7 entries down.

    You may want to go through the list and be sure you've got all the latest for your other chipset/components too. The version you have is 7/2004, the new one is Version 1.1.9.9, 8/2005.

    Hope that helps this time. :thumbsup:

    As a note, I know you're trying to get Armo's attention- it's just that I'm available with some time right now and caught this. If Armo catches it, sees something and has a moment, I'm pretty sure he'll chime in. :)
  • hbi1000hbi1000 Asheville, NC USA
    edited December 2005
    Hi Qeldroma,

    Thanks for the screenshot tip, works great; and also thanks for picking up on the dated RAID driver date. I downloaded and updated the latest driver and as you can see in the attachment the RAID5 display worked; however, the array does not appear in Windows Explorer? I'm rather confused, and I inserted a shot of the Flash BIOS tab of the driver display, all of the entries are blank. Should that be the case? Again, this is my first attempt at configuring a RAID array, so I really appreciate all your tips and help, thanks again (we are getting there).

    hbi1000


    Qeldroma wrote:
    The driver for you SATA RAID looks a little dated. I'm not sure exactly which version of the motherboard you have- but I assume it is the Deluxe? Here is the link to what I found-

    ASUS Downloads Page

    Enter Motherboard, Socket939, and A8N-SLI Deluxe (or whatever your board), then go about 7 entries down.

    You may want to go through the list and be sure you've got all the latest for your other chipset/components too. The version you have is 7/2004, the new one is Version 1.1.9.9, 8/2005.

    Hope that helps this time. :thumbsup:

    As a note, I know you're trying to get Armo's attention- it's just that I'm available with some time right now and caught this. If Armo catches it, sees something and has a moment, I'm pretty sure he'll chime in. :)
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited December 2005
    Once you create the array you have to format the drive. Have you done that?

    Go to Control Panel>>>Administrative Tools>>>Computer Management, then click on Disc Management and see if there is a drive with an unknown partition. Right-Click on it and pick Format. :)
  • ArmoArmo Mr. Nice Guy Is Dead,Only Aqua Remains Member
    edited December 2005
    choose quick format or you'll be there for a few hours, lol


    just rememmber, the computer sees hardware two different ways. once in the BIOS where there really arent drivers or an OS< everything is communicated using the firmware on the devices.

    and once in the operating system ( windows ) where windows needs drivers and the like in order to functio in the windows enviroment. just because it sees the device in the bios dosnt mean windows has all the correct files in order to run in the enviroment.

    that concept gets really blurry when you have to create the array twice.. once in the bios and once in windows. it took me some time and thinking to make sure i had stuff in the right order.
  • GobblesGobbles Ventura California
    edited December 2005
    actually once you create the array in the controller bios, in windows you will first need to write a signature to the array, then windows will want you to convert it to a dynamic disk, you should only do that if you plan to add drives to the array later on, other wise uncheck the little convert box and finish, now you will have a large basic drive that has no partitions.

    I recommend, if you have the drives, raid 0+1. The first time your raid 5 takes a crap on you and your data is hasta la bye bye you will kick yourself. Its like here at work, I build servers, I built myself a NAS. Its 1 tera mirrored.
  • hbi1000hbi1000 Asheville, NC USA
    edited December 2005
    Checked out Disk Management and found only my C: drive and an IDE H: drive, both of which show up in Win Expl; I've attached a shot of the Disk Management Display. I still refer back to one of my screen shots of my prior post which shows the Flash BIOS tab of the SiL3114RAID driver empty; should there be some type of BIOS loaded to enable the RAID 0 functionality? Thanks for your help and suggestion, hopefully I'll get there soon.
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited December 2005
    The "Unallocated" (Disk 0) area is your RAID array. :)

    Make sure you've done what Gobbles mentioned, then do the Format process I referred to before. :thumbsup:
  • ArmoArmo Mr. Nice Guy Is Dead,Only Aqua Remains Member
    edited December 2005
    isnt Disk0 right there your raid 0?

    and i dont think anything shows up in that bios box you are talking about. i can see when i get home, if the internet isnt out again.
  • QeldromaQeldroma Arid ZoneAh Member
    edited December 2005
    hbi1000 wrote:
    ... I still refer back to one of my screen shots of my prior post which shows the Flash BIOS tab of the SiL3114RAID driver empty; should there be some type of BIOS loaded to enable the RAID 0 functionality? ...

    Don't sweat this- mine is the same way- it's because your controller is on-board.
  • hbi1000hbi1000 Asheville, NC USA
    edited January 2006
    RAID 0 WORKS -- Thanks to: Armo, Qeldroma, Profdlp, & Gobbles. I still have one question. What are the Disks that display as 1 through 5 (Removable: D, L, F, & G), which PROPERTIES describes as: Generic Storage Devices USB Device - Disk Drives? I do not have any USB attached storage devices (see screenshot -- sorry its so large, but I wanted to grab both displays). If anyone could shed some light on them, and how to disable or eliminate them, so as to free up the drive letters, I would appreciate the tip. THANKS AGAIN to all who helped.

    HBI1000
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited January 2006
    Do you have a card reader for a memory card, such as that used with a camera? If so, I've seen cases where Windows goofs and wants to add a new volume when you replace the card.
  • ArmoArmo Mr. Nice Guy Is Dead,Only Aqua Remains Member
    edited January 2006
    it looks like a card reader like prof said, you could either take it out. disable it in device manager ( it wont work then, until you enable the device. ) or change the drive letters to the end of the alphabet
  • hbi1000hbi1000 Asheville, NC USA
    edited January 2006
    Your both are correct; I do have a multi-card reader attached to the front panel of the case, and they all terminate in USB connections on the mobo, you guys are sharp, thanks again. BTW I've joined the Team 93, but seem to be having a time in limiting the amount of CPU time I'm donating; I joined yesterday and my CPU is running flat out at 100% at 73 degrees C, and I have a passive cooler on the AMD XP 3200+ CPU? Is there a way to limit the CPU usage to 50% of non-active use? Thanks.
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited January 2006
    Glad you got everything going. :)

    Regarding FAH, are you running the graphical or console version? :fold:
  • hbi1000hbi1000 Asheville, NC USA
    edited January 2006
    I began running the console version since that seemed to the general forum members' advice; but then changed to the graphical version so as to be able to check up on how things were moving (Folding wise), and then did not like the taskbar icon, so I changed back to the console (I'm really not schizophrenic as much as I am confused at being a newbie to Folding). Any explaination as to which version best helps the folding process is appreciated and will be used, thanks.

    Also, how do I get one of the "Team 93" logo buttons under my login name? Do you have to accumulate a certain number of points or something? Advice here would be helpful also.

    Here I go again, I'm not really comfortable from a security perspective leaving all my machines logged on; is there a way I can logoff, but not shutoff, and Folding continues?

    Sorry, I seem to have as many Folding questions as I did my RAID config questions, thanks again and sorry for being a pest.
    profdlp wrote:
    Glad you got everything going. :)

    Regarding FAH, are you running the graphical or console version? :fold:
  • QeldromaQeldroma Arid ZoneAh Member
    edited January 2006
    No, you're not being a pest. And not knowing something is what asking questions are all about.

    That said, you may find this thread split and migrated to the Folding@Home forum as this is no longer a storage/controller issue. The Short-Media moderators are pretty careful about this and will post a link or tell you how to proceed.

    As for the Team 93 logo, unless something has changed- Try this

    You can even generate your own FAH signature (like mine) with our Signature Generator

    Hope that all helps :thumbsup: . BTW, the Team Short-Media Folding@Home forums are Here . Please feel free to post any FAH questions there.
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited January 2006
    hbi1000 wrote:
    ...Any explaination as to which version best helps the folding process is appreciated and will be used, thanks.
    Most people prefer the console version since it allows Folding to run as a service. It a tad bit harder to set up, but it's worth the trouble in the long run.
    Also, how do I get one of the "Team 93" logo buttons under my login name? Do you have to accumulate a certain number of points or something? Advice here would be helpful also.
    Go to your User CP>>Edit Profile>>Additional Information and enter your FAH username. It should then show up automatically.
    Here I go again, I'm not really comfortable from a security perspective leaving all my machines logged on; is there a way I can logoff, but not shutoff, and Folding continues?
    The service method (via the console version) should take care of that.
    Sorry, I seem to have as many Folding questions as I did my RAID config questions, thanks again and sorry for being a pest.
    Every single one of us had pretty much the same questions when we started. We're glad to be of assistance. :)

    As for monitoring the console version, go to the Downloads section of the Electron Microscope page and get the (free) program. It will not only monitor the machine on which it is installed, but can keep track of all the computers on your LAN. There are lots of options to allow you to customize the view, etc. If you need help setting it up, just yell. :thumbsup:
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