Ebayers Spurn Skype

GHoosdumGHoosdum Icrontian
edited December 2005 in Science & Tech
A group of Ebay's most active sellers has stated that the addition of Skype's functionality to Ebay won't be a useful tool for them to use.
"Skype doesn't give me a capability that I already don't have," says Jonathan Garriss, executive director of the Professional eBay Sellers Alliance, a group of about 900 high-volume eBay sellers. "It's not something that is going to change the way that the eBay sellers in our group are going to run the business."

Garriss, who says his information comes from informal conversations with members, says many high-volume eBay users won't sign up for Skype because they prefer to communicate with customers via email. eBay stresses that the acquisition serves purposes beyond matching users of its Web sites, but the sellers' comments underscore the challenges eBay faces in integrating the phone service with the rest of its operations
Source: The Street
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