Service Pac 2 installation problem

ginocerulliginocerulli Shanghai, China
edited December 2005 in Science & Tech
I am trying to install service pac 2 (finally)

and twice i get an error box "Access Denied"

and then it goes through the whole long removal wizard

any suggestions?

(noobs make exerts realize just how much they do know :)

gino

Comments

  • hypermoodhypermood Smyrna, GA New
    edited December 2005
    Are you logged on with an account that has adminstrative rights?
  • ginocerulliginocerulli Shanghai, China
    edited December 2005
    yeah...i am logged in as administrator...i recently removed all other users. my laptop was on a network at work and there were 6 or 7 users that i removed.

    when i open up control panel/user accounts

    then properties: it says in description

    Built-in account for administering the computer/domain

    not sure if that helps or not...

    thanks
  • TroganTrogan London, UK
    edited December 2005
    Another option is to order the CD :D

    http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx
  • ginocerulliginocerulli Shanghai, China
    edited December 2005
    4 to 6 weeks shipping...

    it will be service pac 3 by the time it gets here

    ;D

    i will look into it...but only because you said it Trogan
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited December 2005
    See if any of this is of use to you. :)
  • ginocerulliginocerulli Shanghai, China
    edited December 2005
    so odd profdlp

    everything on those pages fit exactly, even down to the registry subkey in the example being exactly the same...

    but when i went to correct permissions for the subkey, the boxes they recommended me to check already were...just to make sure i added permission to the only other "user" on the system...

    still it failed again upon reinstall...

    so now i deleted the final extra user and i am only left with administrator..the one i log on as always anyway...

    i will try one more time...

    thanks for the help..i thought for sure we had it licked

    gino
  • ShortyShorty Manchester, UK Icrontian
    edited December 2005
    Make sure you have NO mapped drives enabled.

    Remove any CD emulation software (daemon tools, Alcohol 120%).

    Those are the two main problems with SP2 upgrades ;)
  • ginocerulliginocerulli Shanghai, China
    edited December 2005
    i am trying for the last time for a while...

    Thanks for the advice Shorty, but i need your request to be noobified, because i am not sure what those things are...but i don't think i am running any of them...

    :)

    gino
  • ginocerulliginocerulli Shanghai, China
    edited December 2005
    ok..it is destiny...same error

    microsoft can stick Service Pack 2 right up there... :shakehead

    i suppose i will wait for SP3

    gino
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited December 2005
    A mapped drive is when you make a drive on a remote computer appear as a local drive letter. If you're not networked you shouldn't have to worry about that.

    CD emulation allows you to copy a CD to your hard drive, then run it as though it were a virtual cdrom.

    Are you trying to install SP2 via Windows Update? It may take a while depending on your Internet speed, but downloading the whole ball of wax and installing it locally might be worth a shot.
  • hypermoodhypermood Smyrna, GA New
    edited December 2005
    Check here from some good info on how to fix various "Access Denied" types of errors. Do it at your own risk though ;)

    http://www.michna.com/kb/WxSP2.htm
  • TheLostSwedeTheLostSwede Trondheim, Norway Icrontian
    edited December 2005
    This issue normally happens with a well known key. Is it a legal key you use? Just tell the 4 first letters of it and i can tell you if it will work or not.
  • ginocerulliginocerulli Shanghai, China
    edited December 2005
    HKCR\vnd.ms.radio

    as far as i know it is a legal key...it is legal version of xp pro...although i have no documentation or discs

    gino
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