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spyaxe problems

Unknown
edited December 2005 in Spyware & Virus Removal
I am sooooo in need of help with this. Spyaxe has got me! I went through the stated process many times, but can't see to get rid of the annoying popup. I have not been able to locate the "ioctrl.dll" file to delete manually. Someone please help. I am not very savy with computers. Thanks!

Comments

  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited December 2005
    Download HijackThis self-extracting zip version from here. Once downloaded, double click on the file & it will install into it's own, permanent folder.
    Start HJT & press the "Do a system scan and save a log file" button. When the scan is finished a window will pop up giving you the option of where to save it. Save it to desktop where it is easy to access. Open the log file and copy the entire contents of the file & paste it into the body of your post. DO NOT FIX ANYTHING YET. Most of what is there is necessary for the running of your system.
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