about:blank hijack, Please help!

Unknown

Hi,
My computer recently got infected with a host of spyware including the very evil SpySherrif. Through a combination of AdAware, Spybot, CWShredder and XoftSpy, I managed to stop most of the symptoms (unremovable background, "your computer is infected" banners etc) but a few more have taken hold. The most serious of these is that my homepage is hijacked and keeps reverting to an about:blank page with an 'uninstall homepage' link at the top which leads to a site called 'pcadprotector' There are also some recurring popups as well.
I'd greatly appreciate it if someone can take a look at my HJT log below and advise me what to do. Thanks in advance. :smiles:

Logfile of HijackThis v1.99.1
Scan saved at 10:17:43 AM, on 12/31/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\NOTEPAD.EXE
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://D:\WINDOWS\system32\tklht.dll/sp.html#88449%resultposition.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://D:\WINDOWS\system32\tklht.dll/sp.html#88449%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://D:\WINDOWS\system32\tklht.dll/sp.html#88449%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://D:\WINDOWS\system32\tklht.dll/sp.html#88449%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://D:\WINDOWS\system32\tklht.dll/sp.html#88449%resultposition.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://D:\WINDOWS\system32\tklht.dll/sp.html#88449%resultposition.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://D:\WINDOWS\system32\tklht.dll/sp.html#88449%resultposition.net
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {0317AD98-9368-D476-5B88-92ABD481A6D3} - D:\WINDOWS\iedo32.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {2883234E-BB5A-9E36-C5E4-F2B94337380F} - D:\WINDOWS\system32\mfcuq.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\SpySafe\Spybot\SDHelper.dll
O2 - BHO: Class - {67958F79-72DB-A2FA-6ED9-766E87626288} - D:\WINDOWS\system32\sdkds32.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Class - {815AA1A0-8B07-4267-EE66-AF31A0AEC3BA} - D:\WINDOWS\msai.dll (file missing)
O2 - BHO: Class - {8956B32E-2D7B-D9D8-5708-78D7CFF5E397} - D:\WINDOWS\system32\ieqw.dll
O2 - BHO: Class - {C17630F0-44D4-91C7-ECCD-5C43EB80D769} - D:\WINDOWS\mfcqz32.dll (file missing)
O2 - BHO: Class - {FC72CC24-F754-BD19-FD0E-852C1775E57D} - D:\WINDOWS\system32\netmh32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "D:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [ntui32.exe] D:\WINDOWS\system32\ntui32.exe
O4 - HKLM\..\RunOnce: [ntde.exe] D:\WINDOWS\system32\ntde.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = D:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://www.miniclip.com/ricochet/ReflexiveWebGameLoader.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/30b9b0abe9c3ae594c01/netzip/RdxIE601.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "D:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe

Crunchie

Please go here & install ALL critical updates required for your system, including service pack 1a for both XP and IE6.
Most malware is designed to attack unpatched XP systems - exploiting the available 'holes' - and can bypass third-party protection on an unpatched system. The most that can be done with an unpatched system is put a temporary bandage on it. Your system can potentially be reinfected within minutes of cleaning it.

==

Download CWShredder 2.19 from here.

Download\'SpSeHjfix\' to the desktop and then
right click a blank part of the desktop and select new folder, call it spfix
unzip the file into that folder.

Disconnect from the net and Close ALL OPEN PROGRAMS.
Run 'SpSeHjfix'. and click on "Start Disinfection".
When it's finished it will reboot your machine to finish the cleaning process.
The tool creates a log of the fix which will appear in the folder.

If it doesn't find any of the SE files or any hidden reinstallers it will say system clean and not go on to next stage.

Run the shredder and press the *fix,* not scan and allow it to clean the infection. Close all browser and explorer windows before hitting the fix button.

Reboot and post a fresh HJT log and the log that was created by 'SpSeHjfix'.

Auron

Thank you very much for the very prompt reply. I downloaded both CWShredder (the new version. The version I had before I now realize, is ancient!) and SpSeHjfix. After running SpSeHjfix it said 'not infected' and the system did not reboot. Here's the SpSeHjfix log:

(12/31/05 6:23:36 PM) SPSeHjFix started v1.1.2
(12/31/05 6:23:36 PM) OS: WinXP (5.1.2600)
(12/31/05 6:23:36 PM) Language: english
(12/31/05 6:23:36 PM) Win-Path: D:\WINDOWS
(12/31/05 6:23:36 PM) System-Path: D:\WINDOWS\System32
(12/31/05 6:23:36 PM) Temp-Path: D:\DOCUME~1\Pasan\LOCALS~1\Temp\
(12/31/05 6:23:38 PM) Disinfection started
(12/31/05 6:23:38 PM) UBF: 8 - UBB: 13 - UBR: 8
(12/31/05 6:23:38 PM) UBF: 8 - UBB: 13 - UBR: 8
(12/31/05 6:23:38 PM) Stealth-String not found
(12/31/05 6:23:38 PM) Not infected->END


(12/31/05 6:23:46 PM) SPSeHjFix started v1.1.2
(12/31/05 6:23:46 PM) OS: WinXP (5.1.2600)
(12/31/05 6:23:46 PM) Language: english
(12/31/05 6:23:46 PM) Win-Path: D:\WINDOWS
(12/31/05 6:23:46 PM) System-Path: D:\WINDOWS\System32
(12/31/05 6:23:46 PM) Temp-Path: D:\DOCUME~1\Pasan\LOCALS~1\Temp\
(12/31/05 6:23:53 PM) Disinfection started
(12/31/05 6:23:53 PM) UBF: 8 - UBB: 13 - UBR: 8
(12/31/05 6:23:53 PM) UBF: 8 - UBB: 13 - UBR: 8
(12/31/05 6:23:53 PM) Stealth-String not found
(12/31/05 6:23:53 PM) Not infected->END

I ran CWShredder next and it found and removed something. After rebooting it seems the problem is fixed. (I set the homepage to Google and it loaded up fine without reverting back to about:blank) Here's the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 6:48:40 PM, on 12/31/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\System32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
D:\WINDOWS\System32\atiptaxx.exe
D:\Program Files\ATI Technologies\ATI.ACE\cli.exe
D:\Program Files\MSN Messenger\msnmsgr.exe
D:\Program Files\ATI Technologies\ATI.ACE\cli.exe
D:\WINDOWS\System32\wuauclt.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\WINDOWS\system32\NOTEPAD.EXE
D:\Program Files\Internet Explorer\iexplore.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "D:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKCU\..\Run: [msnmsgr] "D:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = D:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://www.miniclip.com/ricochet/ReflexiveWebGameLoader.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/30b9b0abe9c3ae594c01/netzip/RdxIE601.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "D:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe

Hopefully nothing's wrong. Thank you once again for taking the time to help.

Crunchie

What about your Windows Updates? It will not take long to get reinfected!

==

Can you please do the following.

===============

Scan with HiJackThis, click "Scan", then check(tick) the following, if present:


R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R3 - Default URLSearchHook is missing

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
...(Unless you've set these with an anti-spyware program like SpyBot's Immunize feature, have HiJackThis fix this.)

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/30b9b0ab...p/RdxIE601.cab


Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

To help protect your system from hostile ActiveX content, or special 'downloadable' files:

Download, install and keep updated, SpywareBlaster. If you've installed it for the first time:

1) Check for any available updates; if present, they'll be automatically downloaded and installed.
2) Next, "Enable all protection".
3) Exit the program.

-

Note: Remember to regularly check for updates.

===============

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.

Auron

Hi,

I forgot to mention in my last post that I had downloaded all the Windows Updates. I rebooted after they were done.

I fixed the entries you mentioned with HijackThis except for these two entries:
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
which I think are there because I used the Immunize feature in SpyBot.

I also downloaded Spyware Blaster and followed your instructions on that.

Here's the new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 10:18:10 PM, on 1/1/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\System32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\System32\wuauclt.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
D:\WINDOWS\System32\atiptaxx.exe
D:\Program Files\ATI Technologies\ATI.ACE\cli.exe
D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
D:\WINDOWS\System32\wuauclt.exe
D:\Program Files\ATI Technologies\ATI.ACE\cli.exe
D:\WINDOWS\System32\wuauclt.exe
D:\WINDOWS\SoftwareDistribution\Download\Install\Q811630_WXP_SP2_EN.exe
c:\bb19524655fa94217ead134a\xpsp1hfm.exe
c:\bb19524655fa94217ead134a\sp1\update\update.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.nz
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.nz
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "D:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKCU\..\Run: [msnmsgr] "D:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = D:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://www.miniclip.com/ricochet/ReflexiveWebGameLoader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1136018711281
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "D:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe

One last question, in my haste to rid the system of infections I downloaded a lot of anti-spyware programs. Which of these do you think I should keep? (It's the last three I'm unsure about)

• Spybot
• Adaware
• XoftSpy
• Adware Away
• AboutBuster

and should I still keep CWShredder and SPSeHjFix?
Thanks very much again for all your help. :smiles:

Crunchie

Auron wrote:

Hi,

I forgot to mention in my last post that I had downloaded all the Windows Updates. I rebooted after they were done.

One last question, in my haste to rid the system of infections I downloaded a lot of anti-spyware programs. Which of these do you think I should keep? (It's the last three I'm unsure about)

• Spybot
• Adaware
• XoftSpy
• Adware Away
• AboutBuster

and should I still keep CWShredder and SPSeHjFix?
Thanks very much again for all your help. :smiles:

The updates are not showing in your log. When either service pack 1 or service pack 2 are installed, they are shown in hijackthis in the header section.

==

Keep these if you are planning on getting reinfected with HSA

AboutBuster
CWShredder
SPSeHjFix

-

Adaware, Spybot and Ewido are the better ones IMO.

==

Have you attempted to download SP2 for your PC? I believe the service pack should have enu.exe on the end of the file.

Auron

Hi,
Sorry about the delay in replying. I retried downloading manually the automatic updates and this time it prompted me to install Service Pack 2. I think it shows up in this new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 1:34:00 PM, on 1/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\System32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\wuauclt.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\wscntfy.exe
D:\WINDOWS\System32\msiexec.exe
D:\Program Files\MSN Messenger\msnmsgr.exe
D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
\?\D:\WINDOWS\system32\WBEM\WMIADAP.EXE
\?\D:\WINDOWS\system32\WBEM\WMIADAP.EXE
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.nz
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.nz
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKCU\..\Run: [msnmsgr] "D:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://www.miniclip.com/ricochet/ReflexiveWebGameLoader.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by24fd.bay24.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1136018711281
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://www.shockwave.com/content/luxor/mjolauncher.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "D:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe

I'm regularly updating AdAware, Spybot and Spyware Blaster and so far no reinfections

Thank you once again for all your help and guidance

Crunchie

Congratulations! Your log looks clean - good work!

===============

Now that your PC is clean you need to follow these easy steps to keeping it this way:

Secure your Internet Explorer by going here and following the instructions there.

Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.

Use a firewall to help prevent your PC's control being usurped by undesireables. There is a link to a good, free firewall in my signature.

Install and keep updated, Ad-Aware SE, and Spybot S&D.
Run them both on a regular basis, following the manufacturer's recommendations.

Install an anti-virus. There are some good, free AV's available today. Make sure that it is updated regularly and have it scan your system often.

Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.


Clear your Temp folders.
Clear out your Temporary internet files and other temp files.
Go to Start > Settings > Control Panel >Internet Options.
Under the General tab click the Delete temporary internet files,
delete all Offline content as well. Clear out Cookies.

Also, go to Start > Find/search > Files or folders > in the named box, type: *.tmp and choose Edit > select all -> File > delete.

Empty/delete the entire contents of the C:\Windows\temp folder and C:\temp folder, if you have one. (Contents but not the folder itself.)

C:\Documents and Settings\username\Local Settings\Temp\

In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.

Empty the Recycle Bin.

For XP users.
After something like this it is a good idea to Flush the Restore Points and start fresh.
To flush the XP system Restore Points.

Go to Start>Run and type msconfig. Press enter.

When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings link on the left.

Check the box labelled 'Turn off System restore'.

Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

Note that all previous restore points will be lost.

===============

If you have any more problems, post back.

-

Happy surfing,

crunchie.