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Please help with Trojan/pop-ups

Unknown
edited January 2006 in Spyware & Virus Removal
I got a trojan virus somehow. AVG found it and could not remove, Ad-Aware got bits of it but couldn't remove it all. Also I get adds that pop-up that say powered by ZEDO on the title bar. If I could get some help removing it that'd be much appreciated. If I could be told exactly what to do and what to post it would probably be easier for anyone who helps. Thanks a lot. Pharl

Comments

  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited January 2006
    Download HijackThis self-extracting zip version from here. Once downloaded, double click on the file & it will install into it's own, permanent folder.
    Start HJT & press the "Do a system scan and save a log file" button. When the scan is finished a window will pop up giving you the option of where to save it. Save it to desktop where it is easy to access. Open the log file and copy the entire contents of the file & paste it into the body of your post. DO NOT FIX ANYTHING YET. Most of what is there is necessary for the running of your system.
  • Pharl
    edited January 2006
    There it is:

    Logfile of HijackThis v1.99.1
    Scan saved at 9:18:51 PM, on 1/25/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\System32\Starter.Exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Network\network.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Eddie\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O4 - HKLM\..\Run: [EnsoniqMixer] C:\WINDOWS\System32\Starter.Exe
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Network] C:\Program Files\Network\network.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -trayboot
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePoker\EmpirePoker.exe
    O9 - Extra 'Tools' menuitem: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePoker\EmpirePoker.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
    O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
    O16 - DPF: Mah Jong Garden by pogo - http://game1.pogo.com/applet-6.4.2.30/mahjong/mahjong-ob-assets.cab
    O16 - DPF: Texas Hold'em Poker by pogo - http://holdem2.pogo.com/applet-6.0.1.28/holdem/holdem-ob-assets.cab
    O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab34120.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
    O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab32846.cab
    O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab32846.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1092965890716
    O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
    O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
    O16 - DPF: {CAC181B0-4D70-402D-B571-C596A47D0CE0} (CBankshotZoneCtrl Class) - http://zone.msn.com/bingame/zpagames/zpa_pool.cab36107.cab
    O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/StProxy.cab35645.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/default/popcaploader_v6.cab
    O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://www.worldwinner.com/games/v51/h2hpool/h2hpool.cab
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Local Security Authority Subsystem Service (lsass) - Unknown owner - C:\WINDOWS\scvhost.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited January 2006
    Can you please do the following.

    ===============

    Run HiJackThis then:

    1. Click "Open the Misc Tools Section"
    2. Click "Open Process manager"

    -

    Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

    C:\Program Files\Network\network.exe

    Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

    ===============

    Scan with HiJackThis, then check(tick) the following, if present:


    O4 - HKLM\..\Run: [Network] C:\Program Files\Network\network.exe

    O23 - Service: Local Security Authority Subsystem Service (lsass) - Unknown owner - C:\WINDOWS\scvhost.exe


    Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

    ===============

    Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

    folders...

    C:\Program Files\Network

    files...

    C:\WINDOWS\scvhost.exe

    -

    Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

    -

    Reboot.

    ===============

    After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.
  • Pharl
    edited January 2006
    Hey, sorry I haven't responded. That night i tried to delete, had to go to safe mode. When my comp shutdown that was the last time it was on. Now I can't even boot. It says there was an error and it offers to start in 3 dif. safe modes, last good configuration, and start normally. None of the options will get my computer back on. Can you guys at least help me get it back on for now then once it is i can follow up on the forums with more info. Thanks
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited January 2006
    Do you have your install CD? You may be able to run a repair install of XP.
  • Pharl
    edited January 2006
    No I do not. I can get my old start-up CD for Windows ME but not XP. I was hoping there was a way i could get it back on some other way
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited January 2006
    Try booting into safe mode by hitting f8 whilst starting up. If it boots, do a system restore back to before the problem started.
  • Pharl
    edited January 2006
    And if it doesn't??? I'm about to leave and doubt I will have internet for a while. Thanks for all your help crunchie
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited January 2006
    I was hoping to cross that bridge when/if we got to it. Worse case is a full reinstall :(. XP CD or recovery disk required.
  • Pharl
    edited January 2006
    Alright man thanks. If you hear from me again it went alright. Wish me luck.
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited January 2006
    You bet :).
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