Urgent help needed

edited March 2007 in Hardware
my system has been suffering of late
today has been the worst
the pc started to turn itself off and has repeatedly gone into BSOD meltdown
every now and then i get about 15 mins so hopefully i can get this posted
i have tried system resoring and it wont let me
i have tried resetting the BIOS but even when i have been in the BIOS it has BSODed me
i have tried reinstalling xp but i cant even get that to start up
i restarted and it told me at the restart stage that i had no system installed
i run bootfix which allowed me back into windows but it has repeatedly crashed
the BSODs have been different types ie endless loop,problem with drivers etc
has anyone got any suggestions other than hit itwith a big ball pein hammer
i am going to get a new harddrive but dont want to lose any data
i ahev tried to back up but when i try to burn to disk it blows me out by restarting or BSOD
lots of family pictures and a brutal wife standing over me
HELP PLEASE!

Comments

  • tmh88tmh88 Pittsburgh / Athens, OH
    edited February 2006
    It could be overheating, open it up and check for alot of dust. Also check the PSU(power source) for dust
  • edited February 2006
    i have had the box open and there was quite a build up of dust .i have blown most of that out as best i can .
    switched off and unplugges of course.i made sure too that no moisture got into any of the partsd.i have checked all the connections to the drives and motherboard etc
    i took out the battery and tested the voltage which is ok
    all i can think of doing i have done and still keep getting BSODs
    this seems to be the longest i have been able to stay on
    touch wood
    is there anything that would stop me being able to run check disk and defrags etc
    i cannot run AVG as any testing of the system shuts it down
    when i ctrl+alt+del the task manager sya that i am high % of usages that jumps all over the place quite a lot
    any ideas please
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited February 2006
    Try Safe Mode if it crashes again. (Press F8 before Windows starts to load .)

    Good luck! :)
  • edited February 2006
    it crashes in safe mode also
    i cannot perform any system error checks with out it closing down and restartnig or blue screeneing me
    nightmare
    anyway thanks
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited February 2006
    If you can get into the BIOS long enough, try looking for "Fail-Safe Defaults" and see if that setting helps.

    The comments about heat and your PSU are well worth pursuing further. Are the fans in each spinning normally? If so, your next step may be to try a different PSU.

    I know how much it stinks to have a problem where you can't even get the thing running long enough to troubleshoot it. I hope it works out for you. :(
  • primesuspectprimesuspect Beepin n' Boopin Detroit, MI Icrontian
    edited February 2006
    check your memory first. Then we'll go from there.
  • edited February 2006
    the memory testing download i am not too sure the process to ge through to set it up
    i tried earlier on but wasnt sure how to write it to disk and run the test off floppy
    i am not quite a novice but not far off one
    as far as the settings are concerned do you mean the default settings in BIOS?
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited February 2006
    Extract (unzip) the files, then Double-Click "install.bat". It will ask you for the drive letter of your floppy (probably A: ), then the rest is automatic.

    Once the disk is made, set your Floppy Drive as the first boot device, restart, and off you go. :)
  • edited February 2006
    cheers for that
    its so frustrating feeling a dummy.
    i suppose making the computers in such a way that conflicts occur keeps programmers in a job and bill gates rich
    i hope what you have helped me with sorts out the problems
    thanks very much
    i will re post my results if i get back on
    thanks again
  • edited March 2007
    hello
    i have recently started to get he problems again with the file pages shutting down
    i open up my C: drive icon and when i try to open the WINDOWS file page it shows the message
    Windows Explorer has encountered a problem ans needs to close.We are sorry for the inconvenience.
    the data report "click here"
    Error Signature
    AppName: explorer.exe
    AppVer:6.0.2900.2180
    etc etc

    here is my hijack this log

    Logfile of HijackThis v1.99.1
    Scan saved at 11:37:56, on 25/03/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Program Files\BUFFALO\Client Manager3\bwsvc\bwsvc.exe
    C:\Program Files\Cheetah Burner\Cheetah DVD Burner\NMSAccess.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Spyware Doctor\sdhelp.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
    C:\Program Files\BUFFALO\Client Manager3\cm3_tray.exe
    C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\PROGRA~1\SPYWAR~1\swdoctor.exe
    C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
    C:\Bits\all pictures\progs\BitComet\BitComet.exe
    C:\Program Files\RegistrySmart\Scheduler.exe
    C:\Program Files\RegistrySmart\RegistrySmart.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\PROGRA~1\Grisoft\AVG7\avgwb.dat
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    C:\WINDOWS\explorer.exe
    C:\progs today\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/broadband
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk/broadband
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [SWN2] C:\Program Files\Spyware Nuker\swnxt.exe /h
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
    O4 - Startup: Record-Anything.lnk = C:\Program Files\Record-Anything\RecordAnything.exe
    O4 - Global Startup: ClientManager3.lnk = C:\Program Files\BUFFALO\Client Manager3\cm3_tray.exe
    O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
    O8 - Extra context menu item: Download All by FlashGet - C:\PROGRA~1\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - C:\PROGRA~1\FlashGet\jc_link.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk/broadband
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {2250C29C-C5E9-4F55-BE4E-01E45A40FCF1} (CMediaMix Object) - http://musicmix.messenger.msn.com/Medialogic.CAB
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
    O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by15fd.bay15.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O18 - Protocol: bw+0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw+0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: bwg0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwg0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0s - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O18 - Protocol: offline-8876480 - {BDCD917B-99EA-4553-AC29-C22446A0774F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Bwsvc - BUFFALO INC. - C:\Program Files\BUFFALO\Client Manager3\bwsvc\bwsvc.exe
    O23 - Service: NMSAccess - Unknown owner - C:\Program Files\Cheetah Burner\Cheetah DVD Burner\NMSAccess.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    please help thank you
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