Explorer Menu Bars Edited

Unknown
edited March 2006 in Spyware & Virus Removal
I have two stubborn problems I just can't seem to fix with internet explorer.

I used to use Shaw Internet and the blue menu bar at the top of the window always says: "Current Webpage" - Internet Explorer Provided by SHAW Internet. I can't get rid of the blasted thing even running the usual anti-spyware programs.

The other problem is that there is a link in Internet Explorer under the tools menu to partypoker.net. Again I've tried finding a way to remove it but the stupid thing just won't disappear.

Any advice on how to get rid of these bugs would be GREATLY appreciated.

Turin_Shroud

Comments

  • TroganTrogan London, UK
    edited March 2006
    Hi, Welcome to Short-Media :)

    Can you post a HJT log please? If you need help with that, please ask. :)
  • Turin_Shroud
    edited March 2006
    Here is my HJT log from the computer that has the Partypoker.net menus; I'll put the log of the other computer on later.

    Logfile of HijackThis v1.99.1
    Scan saved at 7:16:20 PM, on 15/03/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\CTsvcCDA.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\inetsrv\inetinfo.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    c:\program files\mcafee.com\vso\mcvsshld.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\TELUSE~1\SMARTB~1\MotiveSB.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Documents and Settings\Steven\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHEALTH\HELPCTR\System\panels\blank.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
    O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\TELUSE~1\SMARTB~1\MotiveSB.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020713/qtinstall.info.apple.com/samantha/us/win/QuickTimeInstaller.exe
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/3061487f58aea0a1c322/netzip/RdxIE2.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
    O16 - DPF: {CAFEEFAC-0014-0001-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1) -
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
    O23 - Service: hpdj - HP - C:\DOCUME~1\Steven\LOCALS~1\Temp\hpdj.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
  • Turin_Shroud
    edited March 2006
    and here is my computer with the annoying "Internet Provided by SHAW".

    If you see anything else in my HJT logfiles that I can kill please advise me and I'll do it with pleasure. Thanks for the assistance.

    Logfile of HijackThis v1.99.1
    Scan saved at 7:53:23 PM, on 3/15/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\system32\VTTimer.exe
    C:\WINDOWS\ALCXMNTR.EXE
    C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    C:\Program Files\McAfee.com\VSO\oasclnt.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\PROGRA~1\TELUSE~1\SMARTB~1\MotiveSB.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\TELUS eCare\bin\mpbtn.exe
    C:\WINDOWS\system32\lxbscoms.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Compaq_Owner\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=desktop
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=presario&pf=desktop
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.ca/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=desktop
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.symantec.com/techsupp/servlet/ProductMessages?module=3009&error=400261&language=English&product=NAV&version=11.0&build=STANDARD
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by SHAW Internet
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O3 - Toolbar: RX Toolbar - {25D8BACF-3DE2-4B48-AE22-D659B8D835B0} - C:\Program Files\RXToolBar\RXToolBar.dll (file missing)
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
    O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
    O4 - HKLM\..\Run: [LXBSCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBStime.dll,_RunDLLEntry@16
    O4 - HKLM\..\Run: [MemoryCardManager] C:\Program Files\Lexmark\Lexmark Precision Photo\MemCard.exe -startup
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\TELUSE~1\SMARTB~1\MotiveSB.exe
    O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: TELUS eCare.lnk = C:\Program Files\TELUS eCare\bin\matcli.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: lxbs_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbscoms.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
  • TroganTrogan London, UK
    edited March 2006
    To make it less complicated, lets deal with one HJT log at a time. Lets start with the PartyPoker trouble.

    Please create a new folder for HJT on your desktop and then move HJT to it. This is so backups have a place to sit.

    Next, go into Add/Remove programs in Control Panel and uninstall the following, if found:

    PartyPoker

    Reboot your computer and let me know if the PartyPoker menus are still there.
    =====

    • Please go to Jotti's malware scan
    • Copy and paste the following file path into the "File to upload & scan" box on the top of the page:
    • C:\DOCUME~1\Steven\LOCALS~1\Temp\hpdj.exe
    • Click on the submit button
    • Please post the results in your next reply.
  • Turin_Shroud
    edited March 2006
    Hi there,

    Party poker.net or anything like it isn't located in my add/remove programs list.

    Jotti's malware scan said staus ok and all the scans found nothing.

    Cheers,

    Turin_Shroud
  • TroganTrogan London, UK
    edited March 2006
    As mentioned above, make sure that HijackThis is in its own folder. Next, do the following:

    Open HijackThis
    - Click the Do a system scan only button
    - Check the following entries (below)

    O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\WINDOWS\System32\shdocvw.dll

    - Close ALL open windows (especially Internet Explorer!)
    Click Fix Checked


    Reboot and let me know if its gone :)
  • Turin_Shroud
    edited March 2006
    <<<Reboot and let me know if its gone :)>>>

    It's Gone! Thank you so much for the help. I was really frustrated seeing that menu bar for partypoker.net in my toolbar all the time. I have no idea how it got there in the first place.

    Now if you could recommend how to remove the annoying SHAW menu on my other computer :)

    I just want to put out a great big thanks to all you guys out there for helping people like me out. I know a little bit about computers but not enough to deal with malicious programs that edit tool bars, menus and stuff. Thank you for providing a place for assistance like this.

    Cheers,

    Turin_Shroud
  • TroganTrogan London, UK
    edited March 2006
    Your welcome! That log is now clean. :)

    Now for the other log. Same as before, put HJT into its own folder and then do the following:

    Go into Add/Remove programs in Control Panel and uninstall the following, if found:

    RXToolBar
    =====

    Open HijackThis
    - Click the Do a system scan only button
    - Check the following entries (below)

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by SHAW Internet

    O3 - Toolbar: RX Toolbar - {25D8BACF-3DE2-4B48-AE22-D659B8D835B0} - C:\Program Files\RXToolBar\RXToolBar.dll (file missing)

    - Close ALL open windows (especially Internet Explorer!)
    Click Fix Checked
    =====

    Find and Delete the following:

    C:\Program Files\RXToolBar << this folder
    =====


    Reboot and let me know how it went. Post a new HJT log if you want :)
  • Turin_Shroud
    edited March 2006
    Thanks once again for your help. Now both my computers are clean. HijackThis certainly is a useful tool for finding the tricky alterations and hacks that the usual anti-spyware programs miss.

    Regards,

    Turin_Shroud
  • TroganTrogan London, UK
    edited March 2006
    Your Welcome! :)

    HJT is a powerful tool and if you don't know what your doing, you could screw up your PC. Most of the entries are legit! :)

    Can we mark this resolved?
  • Turin_Shroud
    edited March 2006
    <<Can we mark this resolved?>>

    Resolved it is!
  • TroganTrogan London, UK
    edited March 2006
    Excellent! Thread is closed. If you need help again, just start a new thread :)


    Now that your PC is clean you need to follow these easy steps to keeping it this way:

    Secure your Internet Explorer by going here and following the instructions there.

    Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.

    Use a firewall to help prevent your PC's control being usurped by undesireables. If you don't have a Firewall, then choose ONE below

    Zone Alarm
    Sygate
    Sunbelt Kerio PF

    Install an anti-virus. There are some good, free AV's available today. Make sure that it is updated regularly and have it scan your system often. If you don't have one, choose ONE from below.

    Nod32
    AVG Free Edition
    AntiVir
    avast! 4 Home Edition

    Install and keep updated, Ad-Aware SE, and Spybot Search & Destroy.
    Run them both on a regular basis, following the manufacturer's recommendations.

    Install and keep updated, SpywareBlaster and SpywareGuard

    Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.

    Clear your Temp folders.
    Go to Start > Control Panel > Internet Options.
    Under the General tab click the Delete Files... button; check the Delete all offline content box and press OK. Click the Delete Cookies... button and press OK

    Also, go to Start > Find/Search > Files or folders > in the named box, type: *.tmp and choose Edit > select all -> File > delete.

    Empty/delete the entire contents of the C:\Windows\temp folder and C:\temp folder, if you have one. (Contents but not the folder itself.)

    Clear out temp files from the following location. Change "username" to whatever you have on your computer.

    C:\Documents and Settings\username\Local Settings\Temp\

    In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.

    Empty the Recycle Bin.


    It is very important that system files and folders are hidden again, so that they DO NOT get deleted by mistake.

    Windows XP
    * Click Start.
    * Open My Computer.
    * Select the Tools menu and click Folder Options.
    * Select the View Tab.
    * Under the Hidden files and folders heading, make sure that the option Do not show hidden files and folders is selected.
    * Make sure there is a TICK next to the Hide protected operating system files (recommended) option.
    * Click Apply to confirm.
    * Click OK.


    For XP users.
    After something like this it is a good idea to Flush the Restore Points and start fresh.
    To flush the XP system Restore Points.

    Go to Start | Run | type msconfig | Press Enter.

    When msconfig opens, click the Launch System Restore Button.
    On the next page, click the System Restore Settings link on the left.

    Check the box labelled 'Turn off System restore'.

    Reboot! Go back in and Turn System Restore Back on. A new Restore Point will be created.

    Note that all previous restore points will be lost.

    ===============

    If you have any more problems, post back.


    Please consider joining the Folding@Home Project :)
    Join our Folding@Home team! Alzheimer's, Parkinson's, cancer... we're trying to cure them with our computers! You've at least read a little about it in the greeting I sent you when you signed up for the site. We're always really pleased to greet new members to the team, and it's a quick way to become an appreciated member of the community.
    MORE INFO: READ THIS
This discussion has been closed.