Please help...hijackthis log included...would appreciate it!

dparker313dparker313
edited April 2006 in Spyware & Virus Removal
Hi- below I have the hijack this log. It seems like my computer is infected with a trojan or something, because random things have stopped working. For instance, I cannot press ctrl alt delete to summon the task manager, and that does not work by the RUN either. Certain folders I click on bring up an immediate error, and the screen "reboots". On Aol Instant Messenger, it will not let me transfer files anymore, as when I try to it signs me off. My search feature also does not work. Any help/advice would really be hugely appreciated. Thanks for the time and help. Here is the log:

C:\Documents and Settings\Doug\Desktop\Spyware Progs\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - Default URLSearchHook is missing
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [winupdates] C:\Program Files\winupdates\winupdates.exe /auto
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Startup: Morpheus.lnk = C:\Program Files\Morpheus\Morpheus.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePoker\EmpirePoker.exe (file missing)
O9 - Extra 'Tools' menuitem: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePoker\EmpirePoker.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{D127F21A-777A-453E-BB5C-B28107530D80}: NameServer = 167.206.3.221,167.206.3.156
O23 - Service: InstallDriver Table Manager - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Mcafee.com Corporation - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe




*** Also, when I try to scan for viruses, about halfway through the virus program closes. I do know it is finding infected files though. Thanks again

Comments

  • skywalker45skywalker45 Bloomington, IN. USA
    edited April 2006
    Hi dparker313. All the running processes normally shown in a correctly pasted log are not there and we're missing the first 4 important lines. Please run Hijack This again and save the log. This time please be sure to copy and paste the entire log into this thread.
    :)
  • dparker313dparker313
    edited April 2006
    hi, thanks for the reply, and sorry for the mistake. here is the full hijackthis log:

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\Softwin\BitDefender9\bdnagent.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Softwin\BitDefender9\bdswitch.exe
    C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\Program Files\AIM\aim.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
    C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
    C:\Program Files\Softwin\BitDefender9\vsserv.exe
    c:\program files\softwin\bitdefender9\bdmcon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Doug\Desktop\Spyware Progs\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
    O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender9\bdmcon.exe"
    O4 - HKLM\..\Run: [BDNewsAgent] "c:\program files\softwin\bitdefender9\bdnagent.exe"
    O4 - HKLM\..\Run: [BDSwitchAgent] "c:\program files\softwin\bitdefender9\bdswitch.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [taskdir] C:\WINDOWS\System32\taskdir.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - Startup: Morpheus.lnk = C:\Program Files\Morpheus\Morpheus.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O17 - HKLM\System\CCS\Services\Tcpip\..\{D127F21A-777A-453E-BB5C-B28107530D80}: NameServer = 167.206.3.221,167.206.3.156
    O23 - Service: BitDefender Scan Server - Unknown - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
    O23 - Service: InstallDriver Table Manager - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: BitDefender Desktop Update Service - SOFTWIN S.R.L. - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
    O23 - Service: BitDefender Virus Shield - SOFTWIN S.R.L. - C:\Program Files\Softwin\BitDefender9\vsserv.exe
    O23 - Service: BitDefender Communicator - Softwin - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe


    -hope you can help, and thanks again
  • skywalker45skywalker45 Bloomington, IN. USA
    edited April 2006
    Still missing the first 4 lines. Here is an example from my home PC:

    Logfile of HijackThis v1.99.1
    Scan saved at 10:04:31 AM, on 4/15/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)


    I need to see those four lines to determine if you're running the correct version of Hijack This as well as operating system information. I'll be looking for your reply.
  • dparker313dparker313
    edited April 2006
    Logfile of HijackThis v1.99.0
    Scan saved at 2:07:48 AM, on 4/15/2006
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    --sorry again, i am new to this
  • skywalker45skywalker45 Bloomington, IN. USA
    edited April 2006
    You are running an outdated version of Hijack This. Please download the current version here:

    http://www.short-media.com/download.php?dc=69&p=3

    Make a folder for it off the C:\ drive like this:

    C:\HJT

    Unzip the program there. Run the program and post another log.
    :)
  • dparker313dparker313
    edited April 2006
    Logfile of HijackThis v1.99.1
    Scan saved at 1:18:43 AM, on 4/16/2006
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\Softwin\BitDefender9\bdnagent.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Softwin\BitDefender9\bdswitch.exe
    C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\Program Files\AIM\aim.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Morpheus\Morpheus.exe
    C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
    C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
    C:\Program Files\Softwin\BitDefender9\vsserv.exe
    c:\program files\softwin\bitdefender9\bdmcon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
    O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender9\bdmcon.exe"
    O4 - HKLM\..\Run: [BDNewsAgent] "c:\program files\softwin\bitdefender9\bdnagent.exe"
    O4 - HKLM\..\Run: [BDSwitchAgent] "c:\program files\softwin\bitdefender9\bdswitch.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [taskdir] C:\WINDOWS\System32\taskdir.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - Startup: Morpheus.lnk = C:\Program Files\Morpheus\Morpheus.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O17 - HKLM\System\CCS\Services\Tcpip\..\{D127F21A-777A-453E-BB5C-B28107530D80}: NameServer = 167.206.3.221,167.206.3.156
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
    O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender9\vsserv.exe" /service (file missing)
    O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)
  • skywalker45skywalker45 Bloomington, IN. USA
    edited April 2006
    Please run Hijack This again and put a check (tick) next to the following:

    O4 - HKCU\..\Run: [taskdir] C:\WINDOWS\System32\taskdir.exe

    Close all other browsers/windows and click Fix Checked. Close Hijack This.

    Reboot your PC into safe mode. Do this by rebooting and as the PC is booting begin tapping the F8 key. Continue tapping F8 until the advanced boot options menu appears. Scroll to the top choice which is safe mode, and then press enter.

    Once in safe mode please set your PC so you can view all hidden files and folders. Follow the below instructions:
    • Click "Start".
    • Click "My Computer".
    • Select the "Tools" menu and click "Folder Options".
    • Select the "View" tab.
    • Under the "Hidden files and folders" heading, select "Show hidden files and folders".
    • Uncheck the "Hide protected operating system files (recommended)" option.
    • Click "Yes" to confirm.
    • Uncheck the "Hide file extensions for known file types".
    • Click "OK".

    Next use Windows Explorer to delete the following:

    C:\WINDOWS\System32\taskdir.exe<----This file.

    Reboot the PC into normal mode and post a fresh Hijack This log.
    :)
  • dparker313dparker313
    edited April 2006
    Logfile of HijackThis v1.99.1
    Scan saved at 8:13:55 PM, on 4/16/2006
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\Softwin\BitDefender9\bdmcon.exe
    C:\program files\softwin\bitdefender9\bdnagent.exe
    C:\program files\softwin\bitdefender9\bdswitch.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\Program Files\AIM\aim.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Morpheus\Morpheus.exe
    C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
    C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
    C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
    C:\Program Files\Softwin\BitDefender9\vsserv.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
    O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender9\bdmcon.exe"
    O4 - HKLM\..\Run: [BDNewsAgent] "C:\Program Files\Softwin\BitDefender9\bdnagent.exe"
    O4 - HKLM\..\Run: [BDSwitchAgent] "C:\Program Files\Softwin\BitDefender9\bdswitch.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - Startup: Morpheus.lnk = C:\Program Files\Morpheus\Morpheus.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O17 - HKLM\System\CCS\Services\Tcpip\..\{D127F21A-777A-453E-BB5C-B28107530D80}: NameServer = 167.206.3.221,167.206.3.156
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
    O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender9\vsserv.exe" /service (file missing)
    O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)
  • skywalker45skywalker45 Bloomington, IN. USA
    edited April 2006
    Can you give me an update on your symptoms? Your log looks clean.
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