Try cleaning out your Temp Folders by doing the following:
Go to Start > Control Panel > Internet Options.
Under the General tab click the Delete Files... button; check the Delete all offline content box and press OK. Next, click the Delete Cookies... button and press OK
Go to "Start" -> "Run" and type in the box: "cleanmgr" press OK. Select the drive where your Operating System is installed (Default is C:) and press OK. Let Disk Cleanup scan your system for files to remove (it takes a few minutes!). On the next screen make sure these 3 options are checked and then press "OK" to remove:
hi tried that but same thing happens I have also notice when I am trying to scan online at the bottom of the pages there is error on page this also happens when I have been online a long time.
Please print out these instructions as you should have all open windows and programs closed when running the scan.
Step 1.
==========
- Please download F-Secure's trial Blacklight from here
- Print out the help page for guidance. It will be found here
- Click the "I Accept" button at the the license agreement
- Click the "Download" button to start the download
- Save it to your Desktop
Step 2.
==========
- Double-click the blbeta.exe file on your Desktop
- Select the "I Accept the agreement" at the license agreement, then click "Next"
- Make sure all open programs and windows are closed (including this IE window) before clicking the "Scan" button
- Click "Scan
- When the animated graphics, in the bottom right-hand corner, disappears, click "Next"
- A text log file will appear on your Desktop when the scan is complete. It will start with fsbl-xxxxxx.txt (ie: fsbl-20051017165931.log)
- Paste the contents of that log back here.
hi there sorry about the delay I done everything you said but when I double clicked on the icon on desk top this came up
A required .DLL file,USERENV.DLL,was not found
I have tried unzipping the file like it asked me to but its in comp jargon I have tried to copy and paste it to show you but I can't for some reason thanks
After step 4, a new window should open. In the new window, you should see all your drives and files; click on the C: >> Navigate to the Windows Folder > Navigate to the System32 folder >> then click extract.
If you can get onto the update page, that is good. From what I can tell, you are up-to-date with Windows for your current operating system and I think that is the reason you cannot update.
Comments
can't find script engine "VBScript" for script "C:\\windows\temporaryinternetfiles\content.ie5\vrxrb1sw\silent%20runners[1].vbs".
what does this mean?
Go to Start > Control Panel > Internet Options.
Under the General tab click the Delete Files... button; check the Delete all offline content box and press OK. Next, click the Delete Cookies... button and press OK
Go to "Start" -> "Run" and type in the box: "cleanmgr" press OK. Select the drive where your Operating System is installed (Default is C:) and press OK. Let Disk Cleanup scan your system for files to remove (it takes a few minutes!). On the next screen make sure these 3 options are checked and then press "OK" to remove:
Try running Silent Runners again
Boot into Safe Mode with Networking and check if an online scan will run. If so, please run the scan and save the log to post here.
Let me know how it goes.
Safe Mode by itself won't have net connection, but with networking it should. Check through the list carefully when tapping F8.
Let me know
Please print out these instructions as you should have all open windows and programs closed when running the scan.
Step 1.
==========
- Please download F-Secure's trial Blacklight from here
- Print out the help page for guidance. It will be found here
- Click the "I Accept" button at the the license agreement
- Click the "Download" button to start the download
- Save it to your Desktop
Step 2.
==========
- Double-click the blbeta.exe file on your Desktop
- Select the "I Accept the agreement" at the license agreement, then click "Next"
- Make sure all open programs and windows are closed (including this IE window) before clicking the "Scan" button
- Click "Scan
- When the animated graphics, in the bottom right-hand corner, disappears, click "Next"
- A text log file will appear on your Desktop when the scan is complete. It will start with fsbl-xxxxxx.txt (ie: fsbl-20051017165931.log)
- Paste the contents of that log back here.
A required .DLL file,USERENV.DLL,was not found
thanks
1. Download the .zip file for userenv.dll. Don't open it just yet!
2. Download Winzip (click on Try Winzip 10.0)
3. Open the .zip file for userenv.dll and Winzip should open (you will need to select Use Evaluation Version or similar).
4. Highlight userenv.dll by clicking on it once and press extract
5. Navigate to C:\Windows\System32 and then press Extract
Let me know how it goes.
How is your computer, btw?
Do you have your XP CD with you?
Can you tell me what problems your still having?
Do you have an XP CD?
Dont worry about that scan, too much.
How is the computer running overall?
Which browser are you using?
Can you run any online virus scans or not?
You may want to reinstall IE from here. Read the instructions on the page.
Let me know how it goes, if you decide to reinstall IE.
If it doesn't bother you, i'd leave it as long as the computer is running normally.