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computer is having major issues, probably a virus...
Okay my computer is pretty much disabled at the moment, i'm not sure that it constitutes as an emergency to go on the other forum but its pretty close. while it still turns on and i'm not just getting a blue screen something has managed to completely disable:
the computer also says my printer is offline and won't print anything although its on and completely connected--i know its working because when i turned the computer on and off it printed stuff that had been sent however it still won't print anything otherwise, i'm not sure if that's related or not
So far the closest i've come to finding a clue as to the problem is that when task manager is opened and i try to click on control panel (or any other file) the second b4 Windows Installer comes up a program called SysFader comes up. I've tried looking at other logs for a virus called SysFader howver, no one else seems to have the disabled drivers or internet connection and i don't have any of the "fading" stuff going on. I've tried to run some other virus programs, however, since my internet connection is gone they are not updated (except for HJT which i reinstalled from a flash drive) some of the other virus stuff i've tried to run and install has hit a block somewhere, either from loss of an internet connection or from being unable to validate that i have a valid form of windows--which i do its just the internet connection again....i've tried some of the other quick fixes that were on previous logs, such as turning the clock back and restarting in safe mode to get into files but so far none of its worked and i don't like to delete stuff that i don't know what it is. so anyway, heres the latest HJT log, after running spybot and AdAware:
Logfile of HijackThis v1.99.1
Scan saved at 8:34:56 AM, on 5/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\PackethSvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2L1.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC1.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\System32\msiexec.exe
C:\Documents and Settings\tom\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.everestkc.net/
R3 - URLSearchHook: (no name) - {965A592F-8EFA-4250-8630-7960230792F1} - (no file)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_6_0_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll (file missing)
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_6_0_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [EPSON Stylus CX6400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2L1.EXE /P19 "EPSON Stylus CX6400" /O6 "USB001" /M "Stylus CX6400"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [FH] C:\WINDOWS\system32\svchop.exe home
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM95\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [EPSON Stylus C42 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC1.EXE /P23 "EPSON Stylus C42 Series" /O6 "USB002" /M "Stylus C42"
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa\kazaa.exe /SYSTRAY
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2B36F775-8CF5-4489-B454-2D1B80984CF2} (FXPluginCtl Object) - http://www.powerflasher.de/plugin/powerres.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {31932A5C-9234-4377-A920-72E7DD340DB4} (Snapfish File Upload ActiveX Control) - http://www.yorkphoto.com/YorkUpload.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093808252746
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O18 - Protocol: relatedlinks - {5AB65DD4-01FB-44D5-9537-3767AB80F790} - C:\PROGRA~1\COMMON~1\MSIETS\msielink.dll (file missing)
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
I'm at a loss for what to do and was hoping one of you might be able to help. Previous HJT logs showed that the internet connection was lost b/c
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet6_38.dll'
missing
i don't think that was on the previous one.... i don't know if that provides any clues or not.... but i thought that it might have been connected to the NewDotNet (??) that Spybot couldn't completely delete...
Anyway, any help or advice would be greatly appreciated
thanks
also: if anyone could remind me of how to get into the HKEY files i'd greatly appreciate it, SpyBot was unable to delete 12 files in there and i've tried but i either don't remember how to get there or they're missing... thanks
troubleshooter
search
the internet connection
the CDROM driver (the hardware is okay, i disconnected and re-connected that and if finds new hardware but is unable to install because the drivers are either corrupted or missing--the Dell drivers and utilites CD that comes with the computer doesn't work either, the drivers accroding the the comp: aren't better than the ones it currently has--i put the CD on the flash b/c it won't read the cd's through the CDROM)
system restore
it also managed to block me from opening any files and control panel unless i click cancel several times repeatedly and somehow manage to override the system.search
the internet connection
the CDROM driver (the hardware is okay, i disconnected and re-connected that and if finds new hardware but is unable to install because the drivers are either corrupted or missing--the Dell drivers and utilites CD that comes with the computer doesn't work either, the drivers accroding the the comp: aren't better than the ones it currently has--i put the CD on the flash b/c it won't read the cd's through the CDROM)
system restore
the computer also says my printer is offline and won't print anything although its on and completely connected--i know its working because when i turned the computer on and off it printed stuff that had been sent however it still won't print anything otherwise, i'm not sure if that's related or not
So far the closest i've come to finding a clue as to the problem is that when task manager is opened and i try to click on control panel (or any other file) the second b4 Windows Installer comes up a program called SysFader comes up. I've tried looking at other logs for a virus called SysFader howver, no one else seems to have the disabled drivers or internet connection and i don't have any of the "fading" stuff going on. I've tried to run some other virus programs, however, since my internet connection is gone they are not updated (except for HJT which i reinstalled from a flash drive) some of the other virus stuff i've tried to run and install has hit a block somewhere, either from loss of an internet connection or from being unable to validate that i have a valid form of windows--which i do its just the internet connection again....i've tried some of the other quick fixes that were on previous logs, such as turning the clock back and restarting in safe mode to get into files but so far none of its worked and i don't like to delete stuff that i don't know what it is. so anyway, heres the latest HJT log, after running spybot and AdAware:
Logfile of HijackThis v1.99.1
Scan saved at 8:34:56 AM, on 5/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\PackethSvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2L1.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC1.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\System32\msiexec.exe
C:\Documents and Settings\tom\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.everestkc.net/
R3 - URLSearchHook: (no name) - {965A592F-8EFA-4250-8630-7960230792F1} - (no file)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_6_0_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll (file missing)
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_6_0_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [EPSON Stylus CX6400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2L1.EXE /P19 "EPSON Stylus CX6400" /O6 "USB001" /M "Stylus CX6400"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [FH] C:\WINDOWS\system32\svchop.exe home
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM95\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [EPSON Stylus C42 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC1.EXE /P23 "EPSON Stylus C42 Series" /O6 "USB002" /M "Stylus C42"
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa\kazaa.exe /SYSTRAY
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2B36F775-8CF5-4489-B454-2D1B80984CF2} (FXPluginCtl Object) - http://www.powerflasher.de/plugin/powerres.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {31932A5C-9234-4377-A920-72E7DD340DB4} (Snapfish File Upload ActiveX Control) - http://www.yorkphoto.com/YorkUpload.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093808252746
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O18 - Protocol: relatedlinks - {5AB65DD4-01FB-44D5-9537-3767AB80F790} - C:\PROGRA~1\COMMON~1\MSIETS\msielink.dll (file missing)
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
I'm at a loss for what to do and was hoping one of you might be able to help. Previous HJT logs showed that the internet connection was lost b/c
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet6_38.dll'
missing
i don't think that was on the previous one.... i don't know if that provides any clues or not.... but i thought that it might have been connected to the NewDotNet (??) that Spybot couldn't completely delete...
Anyway, any help or advice would be greatly appreciated
thanksalso: if anyone could remind me of how to get into the HKEY files i'd greatly appreciate it, SpyBot was unable to delete 12 files in there and i've tried but i either don't remember how to get there or they're missing... thanks
0
Comments
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.
For additional help in booting into Safe Mode, see the following site:
http://www.pchell.com/support/safemode.shtml
Doubleclick the drweb-cureit.exe file. It will then suggest to run an expressscan -- this you should allow.
After this (Dr.Web writes "Done" at the Bottom-left), you click Options->Change settings.
Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
Choose the "Actions"-tab, and choose "Rename" under all the Malware-issues.
Back at the main window, you should now mark the drives that you want to scan (a red dot shows which drives have been chosen).
Click the green arrow at the right, and the scan will start. The first time Dr.Web finds something, you click "Yes to All", and it will after this automatically fix what is found.
After the scan: Close Dr.Web. Click Start->search, find the following file: CureIt.log, and copy the last lines of this log into the thread (starting with: Scan statistics).