CoolWebSearch problem

pangetpanget
edited June 2006 in Spyware & Virus Removal
I've tried adaware and spybot search and destroy. but annoying pop-ups keep popping up. Please help!

My log:

Logfile of HijackThis v1.99.1
Scan saved at 12:28:45 AM, on 1/1/1999
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SM56HLPR.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS\HIJACKTHIS.EXE

O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [EPSON Stylus C67 Series] C:\WINDOWS\SYSTEM\E_S6I3A1.EXE /P23 "EPSON Stylus C67 Series" /O5 "LPT1:" /M "Stylus C67"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe" -quiet
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM\E_SRCV02.EXE
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE

Thanks.

Comments

  • chiazchiaz
    edited May 2006
    Download and run CWShredder:
    http://cwshredder.net/bin/CWShredder.exe
    Click Fix and then Next, let it fix everything it asks about.

    Now run Panda ActiveScan.
    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report, along with a new HijackThis log.
  • pangetpanget
    edited June 2006
    chiawaikian wrote:
    Download and run CWShredder:
    http://cwshredder.net/bin/CWShredder.exe
    Click Fix and then Next, let it fix everything it asks about.

    Now run Panda ActiveScan.
    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report, along with a new HijackThis log.

    Panda refuses to work. I don't know why. Ads keep popping up.
  • chiazchiaz
    edited June 2006
    Try running Kaspersky AntiVirus (works only with MS Internet Explorer 5.0 or higher) instead.
    Go to http://www.kaspersky.com/virusscanner and click the "Kaspersky Online Scanner" button (NOT "Kaspersky File Scanner").
    • In the new window that opens, click the "Accept" button to accept the user agreement, install the ActiveX control, and download the program.
    • When you get the Windows dialog asking if you want to install this software, click the "Install" button.
    • When the "Update progress" line changes to "Ready" and the "NEXT ->" button lights up with a green arrow, click it.
    • Click on the "Scan Settings" button, and in the next window select the "extended" database, and click Ok.
    • Under "Please select a target to scan:", click My Computer to start the scan.
    When the scan is finished, click the "Save as Text" button, and save the file as kavscan.txt to your Desktop, close the Kaspersky On-line Scanner window, and post the text in kavscan.txt in your next reply.
  • pangetpanget
    edited June 2006
    I did. But PC hangs during deep scanning. i have to reboot and go all over again.

    Any other suggestions?
  • chiazchiaz
    edited June 2006
    Would ewido anti-malware do the trick?


    Please download ewido anti-malware it is a free version of the program.
    1. Install ewido security suite
    2. When installing, under "Additional Options" uncheck..
      • Install background guard
      • Install scan via context menu
    3. Launch ewido, there should be an icon on your desktop, double-click it.
    4. The program will now open to the main screen.
    5. When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
    6. You will need to update ewido to the latest definition files.
      • On the left hand side of the main screen click update.
      • Then click on Start Update.
    7. The update will start and a progress bar will show the updates being installed.
      (the status bar at the bottom will display "Update successful")
    If you are having problems with the updater, you can use this link to manually update ewido.
    ewido manual updates


    Once the updates are installed do the following:
    • Click on scanner
    • Click on Complete System Scan and the scan will begin.
    • NOTE: During some scans with ewido it is finding cases of false positives.
      • If ewido detects a file you KNOW to be legitimate, select none as the action.
      • Select "Remove" and "Perform action on all infections" and press OK.
    • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
    • Click Save report.
    • Save the report .txt file to your desktop.
    Now close ewido security suite.
  • pangetpanget
    edited June 2006
    Hello. Kaspersky worked but did not eliminate the virus. Pls. see attachment.

    here's my hijackthis log:

    Logfile of HijackThis v1.99.1
    Scan saved at 6:39:48 AM, on 1/1/1999
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v5.50 (5.50.4134.0100)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SM56HLPR.EXE
    C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\DVZCOMMON\DVZMSGR.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
    C:\WINDOWS\DESKTOP\HIJACKTHIS\HIJACKTHIS.EXE

    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
    O4 - HKLM\..\Run: [EPSON Stylus C67 Series] C:\WINDOWS\SYSTEM\E_S6I3A1.EXE /P23 "EPSON Stylus C67 Series" /O5 "LPT1:" /M "Stylus C67"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe" -quiet
    O4 - HKCU\..\Run: [Skype] "C:\PROGRAM FILES\SKYPE\PHONE\SKYPE.EXE" /nosplash /minimized
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
    O4 - Startup: PowerReg Scheduler.exe
    O4 - Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM\E_SRCV02.EXE
    O4 - Startup: Dataviz Messenger.lnk = C:\WINDOWS\DvzCommon\DvzMsgr.exe
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_ansi.cab

    ***

    ewido is perfect but my system is windows me.
  • chiazchiaz
    edited June 2006
    Ah sorry I did not notice you are using WinME.

    Please download Look2Me-Destroyer.exe to your desktop.
    • Close all windows before continuing.
    • Double-click Look2Me-Destroyer.exe to run it.
    • Put a check next to Run this program as a task.
    • You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 10 seconds. Click OK
    • When Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.
    • Once it's done scanning, click the Remove L2M button.
    • You will receive a Done Scanning message, click OK.
    • When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.
    • Your computer will then shutdown.
    • Turn your computer back on.
    • Please post the contents of C:\Look2Me-Destroyer.txt and a new HiJackThis log.
    If you receive a message from your firewall about this program accessing the internet please allow it.

    If you receive a runtime error '339' please download MSWINSCK.OCX from the link below and place it in your C:\Windows\System32 Directory.
    http://www.ascentive.com/support/new/images/lib/MSWINSCK.OCX

    Click Start, click All Programs, click Accessories, click System Tools, and then click System Restore. Click to add a check mark beside Turn off System Restore on all Drives, and click Apply. When you are warned that all existing Restore Points will be deleted, click Yes to continue. All system restore points are deleted. Now you should manually create a restore point. Click Start, click All Programs, click Accessories, click System Tools, and then click System Restore.

    Click Create a Restore Point, and then click Next. Name your restore point.



    Finally, rescan with Kaspersky Online Scanner and post the new log in your next reply.
  • pangetpanget
    edited June 2006
    Hi. Look2Me-Destroyer doesn't work. I just DLed Antivir and the ads stopped. Anything I could do?
  • chiazchiaz
    edited June 2006
    Please post the contents of C:\Look2Me-Destroyer.txt and a new HiJackThis log.
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