System Crashing
My computer randomly restarts and goes into a blue screen but its a flash so I cant really read what it says. It happens often especially when I open video's. When my computer finally comes back on sometimes the cookies are deleted and the microsoft pop up comes up saying "The system has recovered from a serious error."
The technical information is below.
C:\DOCUME~1\Master\LOCALS~1\Temp\WER3a0b.dir00\Mini052006-02.dmp
C:\DOCUME~1\Master\LOCALS~1\Temp\WER3a0b.dir00\sysdata.xml
Microsoft then directs me to this website when I send the error report.
http://oca.microsoft.com/en/response.aspx?SGD=4f684bd9-0ac2-42e9-bacb-05bdcefcad93&SID=10
Yesterday when this happend microsoft directed me here http://support.microsoft.com/default.aspx?scid=kb;EN-US;q293078
I did what they told me to do in the second link and the crash just occured 20 minutes ago. Please help!:(
btw, 6600GT vidcard
The technical information is below.
C:\DOCUME~1\Master\LOCALS~1\Temp\WER3a0b.dir00\Mini052006-02.dmp
C:\DOCUME~1\Master\LOCALS~1\Temp\WER3a0b.dir00\sysdata.xml
Microsoft then directs me to this website when I send the error report.
http://oca.microsoft.com/en/response.aspx?SGD=4f684bd9-0ac2-42e9-bacb-05bdcefcad93&SID=10
Yesterday when this happend microsoft directed me here http://support.microsoft.com/default.aspx?scid=kb;EN-US;q293078
I did what they told me to do in the second link and the crash just occured 20 minutes ago. Please help!:(
btw, 6600GT vidcard
0
Comments
BTW these links:
C:\DOCUME~1\Master\LOCALS~1\Temp\WER3a0b.dir00\Min i052006-02.dmp
C:\DOCUME~1\Master\LOCALS~1\Temp\WER3a0b.dir00\sys data.xml
Won't work for us becuase they reside in your computer, they'll have to be uploaded if you want us to veiw them. But if it occurs while watching videos, it could be video drivers or possibly a codec?
Also if the system is stable when not overloading the video card, then there might be some problem with it.
Check the system temperature, and the system voltages.
In the System properties -> Advanced tab -> Startup and Recovery "Settings"
Uncheck the "Automatically restart".
Otherwise follow RWB suggestion of reinstalling the OS.
Also inform us about your PC, CPU, Motherboard, Memory, Hard disks, CD/DVD and PSU specifikation.