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Stubborn pop up help needed!

Unknown
edited June 2006 in Spyware & Virus Removal
Greetings all,

I seem to be infected with some kind of Malware that I can't get rid of completely and would appreciate any assistance greatly as I'm on my 4th day of trying and the pop up's keep coming. I've performed all the steps in your "Read here first before posting a hijack this log" and will list the log and 2 reports from the on-line scans below. I've beat similar infections in the past but this time it's quite stubborn, and I could use some expert help! Thanks in advance:

Results of BitDefender Scan:

Comments

  • Derwd24
    edited May 2006
    Kept working at it and was able to delete the Command Service and FunWebProducts issues from the registry, and got all the separate scans to come up clean. Then ZoneAlarm notified me that Project1 was trying to access the internet... Yet more malware. So I managed to find and delete that process with Hijack This. 2 questions remain: 1) since the scans are coming up clean but missed Project1, how do I know I'm clean for sure and 2) Is a normal scan in XP just as effective at finding (not deleting) as one in Safe Mode? Thanks.
  • Derwd24
    edited May 2006
    Well, I was disappointed when I went into my wife's user profile and opened Internet Explorer, I got about 7 rapid pop up's. Ran Ewido and some of what was found: Adware.websearch SurfSidekick3 and dgugfin.exe I assumed when I did all the scans in safe mode, they covered all the user profiles? Rerunning them now in Safe Mode, but am getting discouraged as whatever this is seems to hide well, then re-activates itself and gets re-established. I'll repost my logs once the scans are done, and any input would be greatly appreciated at this point. Thanks!
  • Derwd24
    edited May 2006
    Well, the scans find the usual Malware, SurfSidekick, etc. Remove them and all seems clean. But when I go into my wife's user account, and open a MSIE window, Zone Alarm tells me that Explorer (not MSIE) is trying to access the internet, and when I give it permission, the pop up's are back and I'm back to square one! This is the only clue I seem to have about what's staying on my computer after all the scans are clean, and reinfecting it! Can anyone advise? Thanks in advance!
  • Derwd24
    edited June 2006
    Got it fixed with the help of Process Explorer, very useful program. Thanks anyway...
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