Hijack This Log

sje0123sje0123
edited June 2006 in Spyware & Virus Removal
Gone through the processlisted in the sticky.

I am having issues with multiple pop ups while browsing the internet.

Logfile of HijackThis v1.99.1
Scan saved at 11:27:05 PM, on 06/07/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\DSentry.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\OAJZENC.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Plaxo\2.6.2.9\PlaxoHelper.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Pat Neal\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer customized for Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\system32\awwee.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,kseiovt.exe
O2 - BHO: RawExecAction Object - {18898424-E3AB-4BA9-8E8D-5434B1CECA75} - C:\WINDOWS\system32\geecy.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPMon32.exe"
O4 - HKLM\..\Run: [STOPzilla] C:\Program Files\STOPzilla!\Stopzilla.exe /autostart
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Sysnet] C:\Documents and Settings\Pat Neal\snuninst.exe
O4 - HKLM\..\Run: [OAJZENC] C:\WINDOWS\OAJZENC.EXE
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ip6fwapi] C:\WINDOWS\System32\ip6fwapi.exe
O4 - HKCU\..\Run: [Kow6RRjnV] dplsam.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.6.2.9\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: ohoo.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Control Pad - {28D44DAC-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\ControlPad\Misc\a_menu.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.clarkcolor.com/ClarkActivia.cab
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupdatednews.com/install/aun_0035.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spyspotter.com/spyspotter/SpSp29952.41optYplkOmji/SpySpotterCabInstall.cab
O18 - Filter: text/html - (no CLSID) - (no file)
O20 - Winlogon Notify: geecy - C:\WINDOWS\system32\geecy.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company - C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

Comments

  • chiazchiaz
    edited June 2006
    Please download VundoFix.exe to your desktop.
    • Double-click VundoFix.exe to run it.
    • Put a check next to Run VundoFix as a task.
    • You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
    • When VundoFix re-opens, click the Scan for Vundo button.
    • Once it's done scanning, click the Remove Vundo button.
    • You will receive a prompt asking if you want to remove the files, click YES
    • Once you click yes, your desktop will go blank as it starts removing Vundo.
    • When completed, it will prompt that it will shutdown your computer, click OK.
    • Turn your computer back on.
    • Please post the contents of C:\vundofix.txt and a new HiJackThis log.
  • sje0123sje0123
    edited June 2006
    Vundo.txt


    VundoFix V4.2.77

    Running as SYSTEM
    from c:\windows\system32\VundoFix.exe

    Checking Java version...

    Scan started at 4:19:07 PM 6/8/2006

    Listing files found while scanning....

    C:\WINDOWS\system32\geecy.dll
    C:\WINDOWS\system32\yceeg.ini
    C:\WINDOWS\system32\yceeg.bak1
    C:\WINDOWS\system32\yceeg.bak2

    C:\WINDOWS\SYSTEM32\yceeg.bak1
    C:\WINDOWS\SYSTEM32\yceeg.bak2
    C:\WINDOWS\SYSTEM32\yceeg.ini
    C:\WINDOWS\SYSTEM32\geecy.dll
    Attempting to delete C:\WINDOWS\system32\geecy.dll
    C:\WINDOWS\system32\geecy.dll Has been deleted!

    Attempting to delete C:\WINDOWS\system32\yceeg.ini
    C:\WINDOWS\system32\yceeg.ini Has been deleted!

    Attempting to delete C:\WINDOWS\system32\yceeg.bak1
    C:\WINDOWS\system32\yceeg.bak1 Has been deleted!

    Attempting to delete C:\WINDOWS\system32\yceeg.bak2
    C:\WINDOWS\system32\yceeg.bak2 Has been deleted!

    Performing Repairs to the registry.
    Done!

    HJT Log

    Logfile of HijackThis v1.99.1
    Scan saved at 4:26:34 PM, on 06/08/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
    C:\WINDOWS\OAJZENC.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\program files\mcafee.com\shared\mcinfo.exe
    C:\Program Files\Plaxo\2.6.2.9\PlaxoHelper.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\PROGRA~1\WINZIP81\winzip32.exe
    C:\Documents and Settings\Pat Neal\Local Settings\Temp\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer customized for Verizon Online
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\system32\awwee.exe
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,kseiovt.exe
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
    O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPClient.exe" -l
    O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPMon32.exe"
    O4 - HKLM\..\Run: [STOPzilla] C:\Program Files\STOPzilla!\Stopzilla.exe /autostart
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Sysnet] C:\Documents and Settings\Pat Neal\snuninst.exe
    O4 - HKLM\..\Run: [OAJZENC] C:\WINDOWS\OAJZENC.EXE
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [msci] C:\program files\mcafee.com\shared\mcinfo.exe /insfin
    O4 - HKCU\..\Run: [ip6fwapi] C:\WINDOWS\System32\ip6fwapi.exe
    O4 - HKCU\..\Run: [Kow6RRjnV] dplsam.exe
    O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.6.2.9\PlaxoHelper.exe -a
    O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: ohoo.exe
    O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: Control Pad - {28D44DAC-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\ControlPad\Misc\a_menu.exe (file missing)
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.clarkcolor.com/ClarkActivia.cab
    O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupdatednews.com/install/aun_0035.exe
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spyspotter.com/spyspotter/SpSp29952.41optYplkOmji/SpySpotterCabInstall.cab
    O18 - Filter: text/html - (no CLSID) - (no file)
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
    O23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company - C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
  • chiazchiaz
    edited June 2006
    Please download Brute Force Uninstaller to your desktop. (rightclick on this link and choose save as, if using IE save target as)
    • Right click the BFU folder on your desktop, and choose Extract All
    • Click "Next"
    • In the box to choose where to extract the files to,
    • Click "Browse"
    • Click on the + sign next to "My Computer"
    • Click on "Local Disk (C:) or whatever your primary drive is
    • Click "Make New Folder"
    • Type in BFU
    • Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".
    • Download qoofix.bat (rightclick on this link and choose save as, if using IE save target as)
    • Place qoofix.bat in your C:\BFU - folder. (Important!)
    • Doubleclick qooFix.bat, Close all browsers and explorer folders.
    • Choose option 1 (Qoolfix autofix) and follow the prompts.
    • Please be patient, it will take about five minutes.
    • After the PC has restarted please post another hijackthis log.Hopefully things will be easier to deal with now.
  • sje0123sje0123
    edited June 2006
    Logfile of HijackThis v1.99.1
    Scan saved at 8:23:50 AM, on 06/09/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
    C:\WINDOWS\OAJZENC.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Plaxo\2.6.2.9\PlaxoHelper.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\PROGRA~1\WINZIP81\winzip32.exe
    C:\Documents and Settings\Pat Neal\Local Settings\Temp\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50221
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchmiracle.com/sp.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50221
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer customized for Verizon Online
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
    O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPClient.exe" -l
    O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPMon32.exe"
    O4 - HKLM\..\Run: [STOPzilla] C:\Program Files\STOPzilla!\Stopzilla.exe /autostart
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Sysnet] C:\Documents and Settings\Pat Neal\snuninst.exe
    O4 - HKLM\..\Run: [OAJZENC] C:\WINDOWS\OAJZENC.EXE
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKCU\..\Run: [ip6fwapi] C:\WINDOWS\System32\ip6fwapi.exe
    O4 - HKCU\..\Run: [Kow6RRjnV] dplsam.exe
    O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.6.2.9\PlaxoHelper.exe -a
    O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
    O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.clarkcolor.com/ClarkActivia.cab
    O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupdatednews.com/install/aun_0035.exe
    O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spyspotter.com/spyspotter/SpSp29952.41optYplkOmji/SpySpotterCabInstall.cab
    O18 - Filter: text/html - (no CLSID) - (no file)
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company - C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
  • sje0123sje0123
    edited June 2006
    btw, I appreciate all the help provided up to this point.

    Thank you.
  • chiazchiaz
    edited June 2006
    Please move hijackthis to it's own folder on C: (C:\HJT)

    After HijackThis is moved, run it from its new location. Then place a checkmark by the following entries:
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50221
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchmiracle.com/sp.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50221
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
    O4 - HKLM\..\Run: [Sysnet] C:\Documents and Settings\Pat Neal\snuninst.exe
    O4 - HKLM\..\Run: [OAJZENC] C:\WINDOWS\OAJZENC.EXE
    O4 - HKCU\..\Run: [ip6fwapi] C:\WINDOWS\System32\ip6fwapi.exe
    O4 - HKCU\..\Run: [Kow6RRjnV] dplsam.exe
    O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupdatednews.com/install/aun_0035.exe
    O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spyspotter.com/spysp...CabInstall.cab
    O18 - Filter: text/html - (no CLSID) - (no file)
    Close all other windows except HijackThis and press "Fix Checked". Then close HijackThis and restart the computer.


    Upon reboot, click Start. Open My Computer. Select the Tools menu and click Folder Options. Select the View Tab. Under the Hidden files and folders heading select Show hidden files and folders. Uncheck the Hide protected operating system files (recommended) option. Click Yes to confirm. Click OK.

    Navigate to and delete the following files:
    C:\Documents and Settings\Pat Neal\snuninst.exe
    C:\WINDOWS\OAJZENC.EXE
    C:\WINDOWS\System32\ip6fwapi.exe

    Click Start again. Open My Computer. Select the Tools menu and click Folder Options. Select the View Tab. Under the Hidden files and folders heading select Do not Show hidden files and folders. Recheck the Hide protected operating system files (recommended) option. Click Yes to confirm. Click OK.



    Rescan with HijackThis and post the new log in your next reply. :)
  • sje0123sje0123
    edited June 2006
    Logfile of HijackThis v1.99.1
    Scan saved at 9:22:56 AM, on 06/09/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Plaxo\2.6.2.9\PlaxoHelper.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\HJT\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer customized for Verizon Online
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
    O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPClient.exe" -l
    O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPMon32.exe"
    O4 - HKLM\..\Run: [STOPzilla] C:\Program Files\STOPzilla!\Stopzilla.exe /autostart
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.6.2.9\PlaxoHelper.exe -a
    O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
    O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.clarkcolor.com/ClarkActivia.cab
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company - C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
  • chiazchiaz
    edited June 2006
    I notice you have ViewPoint on your computer. It is used by various products of Viewpoint Corporation and may include Viewpoint Media Player and Viewpoint Toolbar. The viewpoint toolbar manages the download of updates and bug fixes for Viewpoint applications. Viewpoint Manager will access the internet and check for updates periodically. If it detects an update, it will automatically download and install the change.

    Viewpoint Manager can be prevented from accessing the internet by simply selecting the disable auto-update within the Viewpoint Manger Control Panel.

    You may find that some online services tag Viewpoint as spyware. I would classify it as an optional though. You can choose to remove it via Control Panel > Add/Remove Programs if you want to.



    Otherwise, your HijackThis log appears clean. However since HijackThis doesn't scan the entire system, please run a free online scan with Kaspersky AntiVirus (works only with MS Internet Explorer 5.0 or higher).
    Go to http://www.kaspersky.com/virusscanner and click the "Kaspersky Online Scanner" button (NOT "Kaspersky File Scanner").
    • In the new window that opens, click the "Accept" button to accept the user agreement, install the ActiveX control, and download the program.
    • When you get the Windows dialog asking if you want to install this software, click the "Install" button.
    • When the "Update progress" line changes to "Ready" and the "NEXT ->" button lights up with a green arrow, click it.
    • Click on the "Scan Settings" button, and in the next window select the "extended" database, and click Ok.
    • Under "Please select a target to scan:", click My Computer to start the scan.
    When the scan is finished, click the "Save as Text" button, and save the file as kavscan.txt to your Desktop, close the Kaspersky On-line Scanner window, and post the text in kavscan.txt in your next reply.
  • sje0123sje0123
    edited June 2006
    Everything seems to be running great again with no popups coming up while online or off.

    Thank you very much for the help.
  • chiazchiaz
    edited June 2006
    Great! :)

    Click Start, click All Programs, click Accessories, click System Tools, and then click System Restore. Click to add a check mark beside Turn off System Restore on all Drives, and click Apply. When you are warned that all existing Restore Points will be deleted, click Yes to continue. All system restore points are deleted. Now you should manually create a restore point. Click Start, click All Programs, click Accessories, click System Tools, and then click System Restore.

    Click Create a Restore Point, and then click Next. Name your restore point. (I use the date as well as a descriptive term such as "Clean system.")





    Here are a number of recommendations for additional protection to help prevent any malware infections in the future. These few simple steps can stave off the vast majority of spyware problems.



    You may have already taken some of these steps:

    1. Watch what you download!

    Do not download just anything you see on the web. Some may have spyware bundled into them.



    2. Try not to use peer-to-peer programs.

    P2P programs like Grokster, Imesh, Kazaa and others are amongst the most notorious, come with an enormous amount of bundled spyware that will eat system resources, slow down your system, clash with other installed software, or just plain crash your browser or even Windows itself. If you insist on using a P2P program, please read this article written by Mike Healan of Spywareinfo.com fame. It is an updated and comprehensive article that gives in-depth detail about which P2P programs are "safe" to use.



    3. Visit Windows Update:

    Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS.

    Windows Update: http://v4.windowsupdate.microsoft.com/en/default.asp

    We recommend checking for Windows updates monthly.



    4. Adjust your security settings for ActiveX:

    Go to Internet Options/Security/Internet, press 'default level', then OK.

    Now press "Custom Level."

    In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to 'prompt', and 'Initialize and Script ActiveX controls not marked as safe" to 'disable'.



    So why is ActiveX so dangerous that you have to increase the security for it?

    When your browser runs an activex control, it is running an executable program. It's no different from doubleclicking an exe file on your hard drive.

    Would you run just any random file downloaded off a web site without knowing what it is and what it does?



    5. Download and install the following free programs:

    a. SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html

    b. SpywareGuard: http://www.javacoolsoftware.com/spywareguard.html

    Periodically check for updates.



    6. There is reason to suspect that Norton on your computer is non-functional or awfully outdated. Please update it, or if the subscription has run out then I recommend the the free AVG.



    7. Use a firewall. If you don't have a firewall, I recommend the free version of ZoneAlarm

    A tutorial on understanding and using firewalls may be found here



    8. IE-SPYAD puts over 5000 sites in your restricted zone, so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all. Another good hosts program is mvpshosts. This little program packs a powerful punch as it block ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial.





    9. You might consider installing Mozilla / Firefox, which is much safer than Internet Explorer.

    http://www.mozilla.org/



    10. Install spyware detection and removal programs:

    Ad-aware: http://www.snapfiles.com/get/adaware.html

    Spybot S&D:

    http://www.safer-networking.org

    Use these programs to regularly scan your system for and remove many forms of spyware/malware.



    11. Microsoft now offers their own anti-spyware product. Windows® Defender (Beta 2) improves Internet browsing safety by guarding over fifty (50) ways spyware can enter your PC. This is a BETA for XP/2000 only.



    12. Before using or purchasing any Spyware/Malware protection/removal program, always check the Rogue/Suspect Spyware List. It will save you a lot of grief, as well as money if you are thinking of purchasing. Here is the link: http://www.spywarewarrior.com/rogue_anti-spyware.htm

    If you want to know just how effective your anti-spyware program is, or how well any of the "rogue" programs listed at the above link work, check this for an independent comparison of several anti-spyware programs: http://www.spywarewarrior.com/asw-test-guide.htm



    Let us know if we have not resolved your problem. Otherwise, you are good to go.

    Happy and Safe Surfing! :D
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