Help, too many problems to list!!!

2»

Comments

  • TroganTrogan London, UK
    edited August 2006
    That is a big file, but luckly everything looks alright to me.

    To check what the Guest account has, do the following.

    Go into Control Panel > User Accounts. The new window will list the users on the computer, and will say what powers they have (admin or limited). If Limited, you'll need to go back into your account with admin rights and change the powers for Guest account.

    Then follow the instructions for HJT on the Guest account.

    Let me know how it goes. :)
  • jimbo1406jimbo1406 Maine
    edited August 2006
    all it says is guest and then guest account under it.

    my owner account has administor rights, but when i try to change the guest all i get as options is to change the picture or turn it off
  • TroganTrogan London, UK
    edited August 2006
    My mistake, you are right.

    Are you able to fix with HijackThis in the Guest account? If you can't then I wouldn't worry, as long as the account in turned off.

    How is the computer overall?
  • jimbo1406jimbo1406 Maine
    edited August 2006
    still pretty sluggish, but way better than before, i'm gonna try the fixes in guest mode, but it still says when i try to change things in guest that i don't have the rights, i'll try the fixex and get back in a few. thanx for the quick replies man. i'll be right back
  • jimbo1406jimbo1406 Maine
    edited August 2006
    ok so now i have no idea what is going on.

    C:\Program Files\Internet Optimizer << this folder
    C:\Program Files\MarketBrowser << this folder
    C:\WINDOWS\System32\golumm << this folder, if it still exists.
    c:\temp\msbb.exe << this file

    none of these were found

    the only similar things i found were in the temp folder and they were

    msbbau
    dat file
    44kb

    msbb test doc

    msbb_kyf
    dat file
    5460kb


    i ran ATF cleaner but it wouldn't let me select all users temp????

    i couldn't run silent runners, i got a message like this:::::

    the script requires windows management instrumentation to run

    click on start control panel ad tools services and the windows management services

    i tried this and got ::::
    unable to open service control manager database on
    error 5 access is denied.

    i think the HJT fixes worked, i still got the error message when i ran the scan but i clicked the entries and it fixed them all.

    the only problem was when i ran a scan and save log file it said that i was denied write access .

    so i saved the log by clicking the save button and here it is

    Logfile of HijackThis v1.99.1
    Scan saved at 2:02:01 AM, on 8/27/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\HPZipm12.exe
    C:\WINDOWS\Explorer.EXE
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
    C:\WINDOWS\System32\hphmon05.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\ewido anti-spyware 4.0\ewido.exe
    C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe
    c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us7.hpwis.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us7.hpwis.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us7.hpwis.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us7.hpwis.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [AutoTBar] C:\hp\bin\autotbar.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
    O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
    O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
    O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O4 - Global Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
    O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy (file missing)
    O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy (file missing)
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    I really think this has something to do with the rights on the guest account, but it says nothing about limited at all? I'm lost here.:honoes:
  • TroganTrogan London, UK
    edited August 2006
    I don't think a Guest account has many powers, so that seems normal.

    Don't worry about not finding the files - they may have been deleted.

    The hijackthis log is clean now.

    I'm away for a day or two, so I wont be able to respond until I get back. :)
  • jimbo1406jimbo1406 Maine
    edited August 2006
    Trogan, you are the man. I can't thank you guys enough!!! I just downloaded the java update, SP2 is all set and all the updates are set. Now i'm gonna download IE 7 when it's available. It's a screwy process and you have to get it at the right time. This computer is good to go now. I shut off the guest account, now I just have to explain to my buddy that there is nothing free on the net. The ZA firewall is working good, as well as AVG. You guys are unbelievabel. Thank you so much Trogan for the quick replies, and all the help.

    Best regards, Jimbo 1406, a true believer in this forum, I will refer all my helpless buddies here now.
  • TroganTrogan London, UK
    edited August 2006
    Hi Jimbo, I'm back and I'm glad to of helped! :)

    How has the computer been?
  • jimbo1406jimbo1406 Maine
    edited August 2006
    I haven't had any problems at all. It has been running fine. I shut off the guest account.

    Thanx Trogan_1000, you are the best.
  • TroganTrogan London, UK
    edited August 2006
    No problem. Glad everything is back to normal. :)

    Thread resolved! :)
This discussion has been closed.