My internet connection goes on and off several times a day?

edited August 2006 in Science & Tech
Sometimes my internet connection jsut goes out and I don't know what the problem is? Sometimes it's out for as long as 2 hours and sometimes just 2 minutes? What's the solution here?

Mandt6

Comments

  • ThraxThrax 🐌 Austin, TX Icrontian
    edited August 2006
    mandt6 wrote:
    Sometimes my internet connection jsut goes out and I don't know what the problem is? Sometimes it's out for as long as 2 hours and sometimes just 2 minutes? What's the solution here?

    Mandt6

    Contact your ISP.
  • edited August 2006
    Uhh and how do I do that?
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited August 2006
    You pick up the phone, dial their phone number, wait on hold for customer service, and then complain that your service is horrible.
  • GrayFoxGrayFox /dev/urandom Member
    edited August 2006
    You need to be a bit more spacific whats running when it goes out do you have a router are all the status lights on your modem and/or router correct.

    If you don't have a router or its randomly dropping out its likely a isp problem.

    edit: There phone number should be listed in the documentation they sent you.
  • edited August 2006
    My router lights stay on...my connection just fails. I'm 100% sure that the modem works properly.

    Mandt6
  • RWBRWB Icrontian
    edited August 2006
    1 - Is it DSL or Cable?

    2 - Are you running a router with your DSL/Cable Modem? Or is it just the Modem?

    3 - Has it been occuring since you got service? When did it start? How often does it happen; Daily? Weekly? Every couple hours?
  • edited August 2006
    It seems to happen when I run limewire but sometimes it shuts down even without limewire running. I have DSL and I'm running a D-Link router for DSL.
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