&%$##@! Norton

mtrox

So I'm at a client's today...they want me to network their old computer with their new one. The old one has that damn Norton IS....I just can't poke a hole in it. Their only advise is to use their wizard. Hardly ever works, didn't work this time either. So I decided to uninstall Norton and its 11 billion processes and just use the Windows firewall. The power goes out in the middle of the uninstall.

So I took it home, and upon boot up it had to run diskscan. Found errors and fixed then. Then I tried to uninstall twice here. Both times it tells me it needs the original Norton IS install disk to uninstall. I don't have it here, and don't know if the client has it.

I spend more time fixing Norton IS problems. Anyone run into this one? Of course their web site has no adivice, but if I pay $9.95 they'll talk to me on the phone...................after a 30 minute hold time.

Thrax

Download a copy of Norton Removal Tool (Shorthanded to NRT). Problem solved.

mtrox

Thrax wrote:

Download a copy of Norton Removal Tool (Shorthanded to NRT). Problem solved.

Good call Thrax. I used that once before....forgot about it. The one I downloaded (from Majorgeeks I think) gave me an error that said it was for Norton 2004/2005. But it gave me a link to Symantec and when I followed all that stuff it uninstalled fine.

I shouldn't get so frustrated. I'll bet 20% of my house call stuff is Norton related.

Trogan

I know Thrax has mentioned it, but here is a link I like to use.

http://www.bleepingcomputer.com/forums/topic42247.html

mtrox

Yea that link got me a newer version. Too late to test it now though. I got the bastard!

Thrax

NIS, and in fact the entire Norton series of products, are ****ing evil. They break too easily, have an 80% miss rate on viruses, are hard to remove, hog resources and take up a TON of disk space.

NOD32/Kaspersky/AVG for life.