computer slow please help
Hi… I’m not sure if I’m posting the thread on the right place and sorry if I'm wrong.. I have a question about my computer. Lately It’s really really slow … Now even when I’m writing in Microsoft Word sometimes it gets block for some second … It takes long time to turn on, to shut down or to open a new program…. I run Kaspersky antivirus and there are no any viruses… I don’t get why is my pc so slow….Can you please help me? Thanks a lot in advance..
0
Comments
Datsun 1600
here are the info: Microsoft Windows XP
Home Edition
Version 2002
Service pack 2
Computer: Intel ( R )
Pentium ( R ) 4 CPU 2.80GHz
2.81 GHz, 256 MB RAM
On the C. there are 55.2 GB still to use
thanks.
My advice would be to purchase some more RAM.
Datsun 1600
First, welcome to Short-Media, Hristy. Let me point you in the direction of a resource that should help uncover a problem I think your PC may have. Go HERE and follow the provided instructions to the letter. The #1 cause of a PC that has inexplicably slowed down, to a great degree, is in fact Spyware. It's a really common problem.
Logfile of HijackThis v1.99.1
Scan saved at 20:52:19, on 05.09.2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
C:\Programmi\Alwil Software\Avast4\ashServ.exe
C:\Programmi\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Programmi\Java\jre1.5.0_06\bin\jusched.exe
C:\Programmi\Trust\Trust MD3100 USB ADSL MODEM\CnxDslTb.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\Webroot\Spy Sweeper\SpySweeper.exe
C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe
C:\Programmi\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Programmi\iTunes\iTunesHelper.exe
C:\Programmi\Windows Defender\MSASCui.exe
C:\Programmi\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Messenger\msmsgs.exe
C:\Programmi\WinZip\WZQKPICK.EXE
C:\Programmi\SpywareGuard\sgmain.exe
C:\Programmi\Bonjour\mDNSResponder.exe
C:\Programmi\iPod\bin\iPodService.exe
C:\Programmi\SpywareGuard\sgbhp.exe
C:\Programmi\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\User\Desktop\Kristy\LimeWire\LimeWire.exe
C:\Programmi\Internet Explorer\IEXPLORE.EXE
C:\Programmi\Hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Programmi\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmi\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [CnxDslTaskBar] "C:\Programmi\Trust\Trust MD3100 USB ADSL MODEM\CnxDslTb.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SpySweeper] "C:\Programmi\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [RemoteControl] C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Programmi\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmi\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Programmi\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [kis] "C:\Programmi\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe"
O4 - HKCU\..\Run: [Skype] "C:\Programmi\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [msnmsgr] ~"C:\Programmi\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Programmi\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Programmi\SpywareGuard\sgmain.exe
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programmi\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Cerca con Google - res://c:\programmi\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Traduci parola in italiano - res://c:\programmi\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Add to Kaspersky Anti-Banner - C:\Programmi\Kaspersky Lab\Kaspersky Internet Security 6.0\\ie_banner_deny.htm
O8 - Extra context menu item: Aggiungi all'elenco di stampa Easy-WebPrint - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Anteprima Easy-WebPrint - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Link a ritroso - res://c:\programmi\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Pagine simili - res://c:\programmi\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Stampa ad alta velocità Easy-WebPrint - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Stampa Easy-WebPrint - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Versione cache della pagina - res://c:\programmi\google\GoogleToolbar1.dll/cmcache.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\programmi\bonjour\mdnsnsp.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{035F5CFD-2D7E-4E52-A3A7-94504891C7E3}: NameServer = 212.216.112.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{9865F930-740D-455B-859E-7251807C9518}: NameServer = 85.37.17.56 85.38.28.98
O17 - HKLM\System\CS1\Services\Tcpip\..\{035F5CFD-2D7E-4E52-A3A7-94504891C7E3}: NameServer = 212.216.112.222
O17 - HKLM\System\CS2\Services\Tcpip\..\{035F5CFD-2D7E-4E52-A3A7-94504891C7E3}: NameServer = 212.216.112.222
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O20 - Winlogon Notify: klogon - C:\WINDOWS\system32\klogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: a-squared Anti-Spam Service (A2AntiSpamService) - Unknown owner - C:\Programmi\a-squared Anti-Spam\A2AntiSpamSrv.exe (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Kaspersky Internet Security 6.0 (AVP) - Unknown owner - C:\Programmi\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe" -r (file missing)
O23 - Service: Servizio Bonjour (Bonjour Service) - Apple Computer, Inc. - C:\Programmi\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - Unknown owner - C:\Programmi\Spyware Doctor\sdhelp.exe (file missing)
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Programmi\Webroot\Spy Sweeper\WRSSSDK.exe
You should uninstall either Avast or Kaspersky IS - your choice!
Regarding needing a Firewall, if you keep Kaspersky, you do not a Firewall since that has a Firewall included. However, if you decide to keep Avast, then you would need a Firewall.
So, uninstall one of the AV's and decide if you need a Firewall or not.
Post an Uninstall list from HijackThis please...
Ad-Aware SE Personal
Adobe Reader 7.0.5 - Italiano
Aggiornamento della protezione per Windows Media Player (KB911564)
Aggiornamento della protezione per Windows Media Player 10 (KB911565)
Aggiornamento della protezione per Windows Media Player 10 (KB917734)
Aggiornamento della protezione per Windows XP (KB890046)
Aggiornamento della protezione per Windows XP (KB893756)
Aggiornamento della protezione per Windows XP (KB896358)
Aggiornamento della protezione per Windows XP (KB896422)
Aggiornamento della protezione per Windows XP (KB896423)
Aggiornamento della protezione per Windows XP (KB896424)
Aggiornamento della protezione per Windows XP (KB896428)
Aggiornamento della protezione per Windows XP (KB896688)
Aggiornamento della protezione per Windows XP (KB899587)
Aggiornamento della protezione per Windows XP (KB899588)
Aggiornamento della protezione per Windows XP (KB899591)
Aggiornamento della protezione per Windows XP (KB900725)
Aggiornamento della protezione per Windows XP (KB901017)
Aggiornamento della protezione per Windows XP (KB901214)
Aggiornamento della protezione per Windows XP (KB902400)
Aggiornamento della protezione per Windows XP (KB904706)
Aggiornamento della protezione per Windows XP (KB905414)
Aggiornamento della protezione per Windows XP (KB905749)
Aggiornamento della protezione per Windows XP (KB905915)
Aggiornamento della protezione per Windows XP (KB908519)
Aggiornamento della protezione per Windows XP (KB908531)
Aggiornamento della protezione per Windows XP (KB911562)
Aggiornamento della protezione per Windows XP (KB911567)
Aggiornamento della protezione per Windows XP (KB911927)
Aggiornamento della protezione per Windows XP (KB912812)
Aggiornamento della protezione per Windows XP (KB912919)
Aggiornamento della protezione per Windows XP (KB913580)
Aggiornamento della protezione per Windows XP (KB914388)
Aggiornamento della protezione per Windows XP (KB914389)
Aggiornamento della protezione per Windows XP (KB916281)
Aggiornamento della protezione per Windows XP (KB917159)
Aggiornamento della protezione per Windows XP (KB917344)
Aggiornamento della protezione per Windows XP (KB917422)
Aggiornamento della protezione per Windows XP (KB917953)
Aggiornamento della protezione per Windows XP (KB918439)
Aggiornamento della protezione per Windows XP (KB918899)
Aggiornamento della protezione per Windows XP (KB920214)
Aggiornamento della protezione per Windows XP (KB920670)
Aggiornamento della protezione per Windows XP (KB920683)
Aggiornamento della protezione per Windows XP (KB921398)
Aggiornamento della protezione per Windows XP (KB921883)
Aggiornamento della protezione per Windows XP (KB922616)
Aggiornamento per Windows XP (KB894391)
Aggiornamento per Windows XP (KB896727)
Aggiornamento per Windows XP (KB898461)
Aggiornamento per Windows XP (KB900485)
Aggiornamento per Windows XP (KB910437)
Aggiornamento per Windows XP (KB911280)
Aggiornamento per Windows XP (KB916595)
Aggiornamento rapido per Windows XP - KB873333
Aggiornamento rapido per Windows XP - KB873339
Aggiornamento rapido per Windows XP - KB885250
Aggiornamento rapido per Windows XP - KB885835
Aggiornamento rapido per Windows XP - KB885836
Aggiornamento rapido per Windows XP - KB886185
Aggiornamento rapido per Windows XP - KB887472
Aggiornamento rapido per Windows XP - KB887742
Aggiornamento rapido per Windows XP - KB888113
Aggiornamento rapido per Windows XP - KB888302
Aggiornamento rapido per Windows XP - KB890175
Aggiornamento rapido per Windows XP - KB890859
Aggiornamento rapido per Windows XP - KB890923
Aggiornamento rapido per Windows XP - KB891781
Aggiornamento rapido per Windows XP - KB893066
Aggiornamento rapido per Windows XP - KB893086
ArcSoft PhotoStudio 5.5
ArcSoft VideoImpression 1.6
a-squared Anti-Spam 1.0.6.5550
AutoCAD R14.0 - Italiano
Canon MP Drivers 7.0
Canon MP Navigator 1.1
Canon ScanGear Starter
Canon Utilities Easy-PhotoPrint
Delta Force Land Warrior
Easy-WebPrint
EPSON Scan! II
EPSON Stylus Scan SF TWAIN
Google Earth
Google Toolbar for Internet Explorer
GTK+ 2.6.2 runtime environment
Hijackthis 1.99.1
HijackThis 1.99.1
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 6
Kaspersky Internet Security 6.0
LimeWire 4.10.9
Macrogaming SweetIM 1.2a
Macromedia Flash Player 8
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0.0 (Pre-Release 5348)
Microsoft Works 7.0
mIRC
MSN Messenger 7.5
Nero 6 Demo
OmniPage SE 2.0
PowerDVD
Prince of Persia Spirito Guerriero
QuickTime
Rhapsody Player Engine
SC Mp3 Seeker 2.0.0.3
Shade: L?ira degli Angeli
Software per stampante EPSON
Spy Sweeper
Spybot - Search & Destroy 1.4
SpywareBlaster v3.5.1
SpywareGuard v2.2
The GIMP 2.2.4
Trust MD3100 USB ADSL MODEM LAN Adapter
Trust WB-1200p Mini Webcam
UControl Scan and Remove
VIA Audio Driver Setup Program
Winamp (remove only)
Windows Defender
Windows Defender Signatures
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
WinZip
WWE Script XP v3.0
Thanks again.
You should update Java!
Update Java:
Let us know if there is any improvement.
UControl Scan and Remove
It is not a trusted program.