Suspected virus, log included

XenoshaneXenoshane
edited October 2006 in Spyware & Virus Removal
when i play any video file on my laptop, the colour appears faded and any reddish colour appears neon and bright- this wasnt like this earlier on today.

aswel as this its taking forever to boot up and i think this is long overdue- you guys have helped me before and im hoping you can spot something here now, any help is much appreciated,

Logfile of HijackThis v1.99.0
Scan saved at 02:07:51, on 13/09/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\Shane Twomey\Desktop\Shanes Folder\Programs\Searchbar Problem\hijackthis\HijackThis.exe
C:\WINDOWS\system32\spoolsv.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/ie/enu/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/ie/enu/gen/default.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/ie/enu/gen/default.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 196.128.1.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: ISSvc - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Comments

  • XenoshaneXenoshane
    edited September 2006
    anyone able to help?
  • TroganTrogan London, UK
    edited September 2006
    Your HijackThis version is old.

    Click here to download HJTsetup.exe, and save it to your desktop.
    • Double click on the HJTsetup.exe icon on your desktop.
    • By default it will install to C:\Program Files\Hijack This.
    • Continue to click Next in the setup dialogue boxes until you get to the "Select Addition Tasks" dialogue.
    • Put a check by Create a desktop icon then click Next again.
    • Continue to follow the rest of the prompts from there.
    • At the final dialogue box click Finish and it will launch Hijack This.
    • Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
    • Copy and paste the log here
    DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.

    Also, I would like to see another log from HijackThis.
    • Run Hijackthis.
    • Click on Open the Misc Tools section.
    • Next click on Open uninstall manager.
    • Press the Save list button. It will open a Notepad file.
    • Save the file to your desktop, with the default name of uninstall_list
    • Copy & Paste the entire contents of that file in your in your next post.


    Please post the requested logs back here.
  • XenoshaneXenoshane
    edited September 2006
    ok ill give you the log file first, followed by the uninstall data..


    Logfile of HijackThis v1.99.1
    Scan saved at 22:19:00, on 15/09/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Norton Internet Security\ISSVC.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\system32\CTsvcCDA.EXE
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Dell\AccessDirect\dadapp.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Dell\AccessDirect\DadTray.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Dell\QuickSet\Quickset.exe
    C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/ie/enu/gen/default.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/ie/enu/gen/default.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/ie/enu/gen/default.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 196.128.1.1
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
    O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: req - C:\WINDOWS\system32\req.dll (file missing)
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe





    3C Texas Holdem Poker
    AccessDirect
    Adobe Acrobat 5.0
    Adobe Download Manager 2.0 (Remove Only)
    Adobe Photoshop 7.0
    Adobe Reader 7.0
    Adobe SVG Viewer 3.0
    Advanced X Video Converter
    BCM V.92 56K Modem
    BitLord 1.1
    Broadcom Management Programs
    CC_ccProxyExt
    ccCommon
    ccPxyCore
    CM Scout
    CM4
    Creative Jukebox Driver
    Creative MediaSource
    Creative Removable Disk Manager
    Creative System Information
    Creative Zen Touch
    Dell Media Experience
    Dungeon Keeper 2
    DVD Shrink 3.2
    Easy Video Joiner 5.21
    FaceGen Modeller 3.1
    Google Earth
    Hijackthis 1.99.1
    HijackThis 1.99.1
    Iomega Automatic Backup Pro
    Iomega Product Registration
    Java 2 Runtime Environment, SE v1.4.2_03
    jetAudio
    LimeWire 4.9.30
    LiveReg (Symantec Corporation)
    LiveUpdate 3.0 (Symantec Corporation)
    Macromedia Dreamweaver 8
    Macromedia Extension Manager
    Macromedia Flash Player 8
    Macromedia Shockwave Player
    Messenger Plus! 3
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB886903)
    Microsoft Office Standard Edition 2003
    Microsoft Works 7.0
    Modem Helper
    Mozilla Firefox (1.0.7)
    MSN Messenger 7.5
    MSRedist
    Nero 7 Demo
    Nero Suite
    NeroVision Express Content
    Nokia Connectivity Cable Driver
    Nokia PC Suite
    Norton AntiSpam
    Norton AntiSpam
    Norton AntiVirus 2005
    Norton Internet Security
    Norton Internet Security
    Norton Internet Security
    Norton Internet Security
    Norton Internet Security
    Norton Internet Security
    Norton Internet Security
    Norton Internet Security
    Norton Internet Security
    Norton Internet Security 2005 (Symantec Corporation)
    Norton Security Center
    Norton WMI Update
    Norton WMI Update
    NVIDIA Drivers
    OpenMG Limited Patch 3.1-02-10-22-01
    OpenMG Limited Patch 3.1-02-10-22-02
    OpenMG Limited Patch 3.1-02-12-04-01
    OpenMG Secure Module 3.1
    Photo To Sketch 3.1
    PinderSoft's LottoKing Lite
    PowerDVD 5.1
    PowerISO
    Premier Manager 2006-2007
    QuickSet
    QuickTime
    QuickTime Alternative 1.68
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 9 (KB911565)
    Security Update for Windows Media Player 9 (KB917734)
    Security Update for Windows XP (KB883939)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896422)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB896688)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899588)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901190)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB903235)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB905915)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB908531)
    Security Update for Windows XP (KB911280)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911567)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912812)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913446)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB916281)
    Security Update for Windows XP (KB917159)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB918899)
    Security Update for Windows XP (KB920214)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB921398)
    Security Update for Windows XP (KB921883)
    Security Update for Windows XP (KB922616)
    Sonic DLA
    Sonic RecordNow!
    Sonic Update Manager
    SonicStage 1.5.06
    SPBBC
    Symantec Script Blocking Installer
    SymNet
    Synaptics Pointing Device Driver
    Ultra Video Joiner 3.6.0
    Update for Windows XP (KB894391)
    Update for Windows XP (KB896727)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB916595)
    VideoLAN VLC media player 0.8.2
    Windows Installer 3.1 (KB893803)
    Windows Installer 3.1 (KB893803)
    Windows Media Format Runtime
    Windows XP Hotfix - KB834707
    Windows XP Hotfix - KB873333
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885250
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB887742
    Windows XP Hotfix - KB888113
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890175
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB890923
    Windows XP Hotfix - KB891781
    Windows XP Hotfix - KB893066
    Windows XP Hotfix - KB893086
    WinRAR archiver
    Worms Armageddon

    looking through that myself i have no idea when some of the stuff went on, much less what some of the rest is, so your help is very appreciated! Even more appreciated if we get it sorted before sunday so i can enjoy the match in peace, and watch us take arsenal apart :celebrate

    cheers!
  • TroganTrogan London, UK
    edited September 2006
    I can't see anything bad. Have you installed any new software recently? Let me know in your next reply please.

    Your Firefox is old. Even if you do not use it, I recommend you update it now. Go to Help > Check for Updates within Firefox. latest version is 1.5.0.7.

    Next, you need to update Java.

    Updating Java:
    • Download the latest version of Java Runtime Environment (JRE) 5.0 Update 8.
    • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications."
    • Click the "Download" button to the right.
    • Check the box that says: "Accept License Agreement."
    • The page will refresh.
    • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
    • Close any programs you may have running - especially your web browser.
    • Go to Start > Control Panel double-click on Add/Remove programs and remove the following...
      • Java 2 Runtime Environment, SE v1.4.2_03
    • Reboot your computer once all Java components are removed.
    • Then from your desktop double-click on jre-1_5_0_08-windowsi586-p.exe to install the newest version.

    =====

    Please do an online scan with Panda ActiveScan

    - Once you are on the Panda site, click the Scan your PC button
    - A new window will open...click the Check Now button
    - Enter your Country
    - Enter your State/Province
    - Enter your e-mail address and click send
    - Select either Home User or Company
    - Click the big Scan Now button
    - If it wants to install an ActiveX component allow it
    - It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    - When download is complete, click on Local Disks to start the scan
    - When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

    Post the contents of the Panda scan report, along with a new HijackThis Log
  • XenoshaneXenoshane
    edited September 2006
    no news software that i can think of- but i did a system restore and it fixed it so not too bad.. all i want to know now is there anything dodgy here that i can speed up my pc by geting rid of, thanks a lot for help so far!


    Incident Status Location

    Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.com.com/]
    Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.doubleclick.net/]
    Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.tribalfusion.com/]
    Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.atdmt.com/]
    Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.fastclick.net/]
    Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.overture.com/]
    Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.casalemedia.com/]
    Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[ad.yieldmanager.com/]
    Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[as1.falkag.de/]
    Spyware:Cookie/Adtech Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.adtech.de/]
    Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[as1.falkag.de/]
    Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[statse.webtrendslive.com/]
    Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.perf.overture.com/]
    Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.statcounter.com/]
    Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.2o7.net/]
    Spyware:Cookie/Adviva Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.adviva.net/]
    Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.zedo.com/]
    Spyware:Cookie/WUpd Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.revenue.net/]
    Spyware:Cookie/Searchportal Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[searchportal.information.com/]
    Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.advertising.com/]
    Spyware:Cookie/Valueclick Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.valueclick.com/]
    Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.mediaplex.com/]
    Spyware:Cookie/Linksynergy Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.linksynergy.com/]
    Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.hitbox.com/]
    Spyware:Cookie/Hbmediapro Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.adopt.hbmediapro.com/]
    Spyware:Cookie/WinFixer Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.winfixer.com/]
    Spyware:Cookie/Maxserving Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.maxserving.com/]
    Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Aisling\Application Data\Mozilla\Firefox\Profiles\62bvkhn8.default\cookies.txt[.247realmedia.com/]
    Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@112.2o7[1].txt
    Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@2o7[2].txt
    Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@ad.yieldmanager[2].txt
    Spyware:Cookie/Hbmediapro Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@adopt.hbmediapro[2].txt
    Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@adrevolver[2].txt
    Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@ads.pointroll[1].txt
    Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@atwola[1].txt
    Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@bs.serving-sys[2].txt
    Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@burstnet[2].txt
    Spyware:Cookie/Barelylegal Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@c.fsx[1].txt
    Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@casalemedia[2].txt
    Spyware:Cookie/Ccbill Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@ccbill[1].txt
    Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@cgi-bin[1].txt
    Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@com[1].txt
    Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@ig.com[1].txt
    Spyware:Cookie/Maxserving Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@maxserving[1].txt
    Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@perf.overture[1].txt
    Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@questionmarket[1].txt
    Spyware:Cookie/WUpd Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@revenue[2].txt
    Spyware:Cookie/Rn11 Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@rn11[1].txt
    Spyware:Cookie/Searchportal Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@searchportal.information[1].txt
    Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@serving-sys[2].txt
    Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@statcounter[1].txt
    Spyware:Cookie/myaffiliateprogram Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@www.myaffiliateprogram[1].txt
    Spyware:Cookie/Xmts Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@xmts[1].txt
    Spyware:Cookie/Yadro Not disinfected C:\Documents and Settings\Aisling\Cookies\aisling@yadro[2].txt

    Logfile of HijackThis v1.99.1
    Scan saved at 17:39:59, on 16/09/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Norton Internet Security\ISSVC.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\system32\CTsvcCDA.EXE
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\Dell\AccessDirect\dadapp.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Dell\AccessDirect\DadTray.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Dell\QuickSet\Quickset.exe
    C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/ie/enu/gen/default.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/ie/enu/gen/default.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/ie/enu/gen/default.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 196.128.1.1
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
    O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
    O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: req - C:\WINDOWS\system32\req.dll (file missing)
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
  • TroganTrogan London, UK
    edited September 2006
    Please do the following...

    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.
    This program is for XP and Windows 2000 only!

    Double-click ATF Cleaner.exe to open it.

    Under Main select the following:
      Windows Temp
      Current User Temp
      All Users Temp
      Cookies
      Temporary Internet Files
      Prefetch
      Java Cache       *The other boxes are optional*
      Then click the Empty Selected button.

      If you use Firefox:
      Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

      Click Exit on the Main menu to close the program.

      =====

      Open HijackThis
      - Click the Do a system scan only button
      - Check the following entries (below)

      O20 - Winlogon Notify: req - C:\WINDOWS\system32\req.dll (file missing)

      - Close ALL open windows (especially Internet Explorer!)
      - Click Fix Checked
      Close HijackThis

      =====

      We need to view hidden files and folders:
      • Click Start.
      • Open My Computer.
      • Select the Tools menu and click Folder Options.
      • Select the View Tab.
      • Under the Hidden files and folders heading select Show hidden files and folders.
      • Uncheck the Hide protected operating system files (recommended) option.
      • Click Yes to confirm.
      • Click OK.
      Next, find and delete the following:

      C:\WINDOWS\system32\req.dll << this file

      =====

      Reboot, and post a new Hijackthis log. Let me know how things are please.
    • XenoshaneXenoshane
      edited September 2006
      Logfile of HijackThis v1.99.1
      Scan saved at 20:22:01, on 17/09/2006
      Platform: Windows XP SP2 (WinNT 5.01.2600)
      MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
      C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
      C:\Program Files\Norton Internet Security\ISSVC.exe
      C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
      C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
      C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
      C:\WINDOWS\system32\spoolsv.exe
      C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
      C:\WINDOWS\system32\CTsvcCDA.EXE
      C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
      C:\WINDOWS\system32\nvsvc32.exe
      C:\WINDOWS\system32\svchost.exe
      C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
      C:\WINDOWS\Explorer.EXE
      C:\Program Files\Dell\AccessDirect\dadapp.exe
      C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
      C:\Program Files\Dell\AccessDirect\DadTray.exe
      C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
      C:\Program Files\Dell\Media Experience\PCMService.exe
      C:\Program Files\Common Files\Symantec Shared\ccApp.exe
      C:\Program Files\Dell\QuickSet\Quickset.exe
      C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
      C:\Program Files\QuickTime\qttask.exe
      C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
      C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
      C:\Program Files\MSN Messenger\msnmsgr.exe
      C:\Program Files\Hijackthis\HijackThis.exe

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/ie/enu/gen/default.htm
      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/ie/enu/gen/default.htm
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/ie/enu/gen/default.htm
      R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 196.128.1.1
      O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
      O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
      O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
      O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
      O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
      O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
      O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
      O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
      O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
      O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
      O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
      O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
      O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
      O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
      O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
      O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
      O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
      O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
      O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
      O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
      O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
      O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
      O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
      O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
      O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
      O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
      O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
      O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
      O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
      O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
      O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
      O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
      O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
      O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
      O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
      O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
      O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
      O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    • TroganTrogan London, UK
      edited September 2006
      Your log is clean. How are things? Is there anything else I can help with?
    • XenoshaneXenoshane
      edited September 2006
      i guess everythings fine then, could judt be a case of computer ageing with thime and needing more ram!

      thanks for everything!
    • TroganTrogan London, UK
      edited October 2006
      Your welcome! :)

      I'll mark this resolved. If you need help again, start a new thread. :)
    This discussion has been closed.