Windows Is Not Detecting DVD-/+RW Drive?

DumNDuMMer

This problem I'm having is with an eMachine. It has a DVD-/+RW and a CD/RW but apparently Windows is only detecting the CD/RW drive. Everything inside seems to be plugged in correctly so I don't know what the problem could be. I try to check the properties for the drive that shows but upon clicking My Computer or properties it freezes and it takes a bit to show me the actual properties. It's not a slow machine either, it's about 3.06GHz. Any suggestions?

Well apparently, now neither drive is showing up in Devices with Removable Storage where I usually see the drives. In the Device Manager under DVD/CDROM Drives there's (1) item that shows up as follows
@DD-RP CD-PFT PR 8482B " but other than that I don't know. I don't want think it's the drives who are faulty/dead and just hope it's maybe a wire or something so I'll try the drives on another machine.

zero-counter

For simplicity's sake, set both drives to CS, then ensure that BIOS recognizes them. If not, then there is not need to further troubleshoot windows. The DVDRW is not a plextor SATA drive is it?

DumNDuMMer

zero.counter wrote:

For simplicity's sake, set both drives to CS, then ensure that BIOS recognizes them. If not, then there is not need to further troubleshoot windows. The DVDRW is not a plextor SATA drive is it?

I don't know about the drives, I think both are Toshiba brand but thats as far as I know and even so, neither drive seems to be showing up. Although the drives do work since I did tried them on another machine and they seem to function properly.

My specs are as follows:
eMachine T5026
Pentium 4 3.06Ghz
XP Home SP2
512MB
160GB Serial ATA Drive
DVDRW / CDRW (they're plugged but Windows does not detect neither drive)
Bios doesn't seem to be detecting either drive... although.. it seems like it does detect one but I'm not sure as all the letters and numbers are scrambled. One CD Drive shows up in the machine but I can't do much with it because upon trying to click on it the whole "My Computer" Screen freezes, HELP!!

jfgonzalez2324

Hello everyone, I am a rookie at this. I have read tons of forums and have had lots of good info on them such as how to re-format harddrives etc. Well, my question is; I have a Sony Vaio VGC-RA840G and I got it without a OS, so I purchased a DVD recovery from sony and did the recovery and it worked gread. Anyway the problem is that when I am doing the windows update and it asks me to restar my computer I do that but when it is booting up it does not stop booting, it shows the window logo but then it restarts itself. In the 3rd restart it asks me if I want it to start windows normally or in safe mode, I try normally and it does the same thing but when I set it to safe mode it works can any one help me here I try my best and I have had it I just don't know what else to do.... Sorry for this long essay.....
jfg.

DumNDuMMer

Any suggestions on how to fix my problem, anyone?

mirage

You can try this, it helped me.

http://www.softwaretipsandtricks.com/forum/drivers/16318-cd-drive-dvd-drive-not-working.html

Quote: Fixing the problem simply involves deleting the filter entries for the third-party device drivers. These entries can sometimes become damaged (which is what produces the "corrupt registry" warning).

To delete the offending keys, open the Registry and navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCl ass\{4D36E965-E325-11CE-BFC1-08002BE10318}. . Delete the keys named UpperFilters and LowerFilters and reboot.

DumNDuMMer wrote:

This problem I'm having is with an eMachine. It has a DVD-/+RW and a CD/RW but apparently Windows is only detecting the CD/RW drive. Everything inside seems to be plugged in correctly so I don't know what the problem could be. I try to check the properties for the drive that shows but upon clicking My Computer or properties it freezes and it takes a bit to show me the actual properties. It's not a slow machine either, it's about 3.06GHz. Any suggestions?

Well apparently, now neither drive is showing up in Devices with Removable Storage where I usually see the drives. In the Device Manager under DVD/CDROM Drives there's (1) item that shows up as follows
@DD-RP CD-PFT PR 8482B " but other than that I don't know. I don't want think it's the drives who are faulty/dead and just hope it's maybe a wire or something so I'll try the drives on another machine.

DumNDuMMer

I can't seem to find the entries although when I go to My Computer, there is an icon there for one drive CD Drive (E: ) but I can't do much with it because it does not play/burn or do anything with any type of disc. I checked last time and apparently, BIOS does detect both drives even though only one icon shows. I can't use either drive.

Thrax

Did you go to start -> run -> regedit and hit enter?

DumNDuMMer

Yeah, I had done that... but apparently, now... both drives work.. CD-RW and DVD-RW. I plugged in another drive, a Sony DVDRW into the eMachine to check and see if the cables were the ones who were faulty or something but no, it worked. So I decided to plug back in the eMachine's own DVDRW and both drives work now. I think it worked because all I needed to do was reseat the cables. Anyhow, thanks for the help.

DumNDuMMer

The only reason I noticed Windows wasn't detecting either drive was when I used that Windows Application to check the Requirements for Windows Vista. Everything seems to be running smooth now although there's just a few programs that I would need to uninstall and then get some type of update for an HD Audio Driver.