xp loads then displays black screen

edited September 2006 in Hardware
there is probably a very simple explanation but i have tried everything...

windows xp came installed on my computer so i have no disk
i did a system restore (F10 key on start up, followed the steps)
windows begins to load then goes to a black screen where it does nothing
it wont start in safe mode
and the last good configuration does nothing either
i tried both of these before i attempted the restorationbut had no luck
this problem started with what i am sure was a virus
any help would be appreciated

sincerely,
the new girl
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