Mysterious virus, HJTL file attached. Anyone interested in having a look?

Byron172

Hi to all.
I am currently working on a friends computer. He believes he got a virus whilst using MSN messenger a few days ago. The virus apparently started deleting his files and his computer no longer recognises his CD rom and DVD rom. I have attached a hijackthis log file. If anyone is able to take a look it will be much appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 9:20:59 PM, on 10/7/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Ahead\InCD\InCDsrv.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\wscntfy.exe
D:\WINDOWS\system32\WgaTray.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\SOUNDMAN.EXE
D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
D:\Program Files\HP\HP Software Update\HPWuSchd.exe
D:\Program Files\HP\hpcoretech\hpcmpmgr.exe
D:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
D:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
D:\Program Files\Ahead\InCD\InCD.exe
D:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
D:\Program Files\DAEMON Tools\daemon.exe
D:\Program Files\WhenUSearch\whse.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Messenger\msmsgs.exe
D:\Program Files\MSN Messenger\MsnMsgr.Exe
D:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
D:\Program Files\Logitech\SetPoint\KEM.exe
D:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
D:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
D:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
D:\Program Files\Common Files\WhenU\DTAdapter.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\Program Files\Grisoft\AVG Free\avgcc.exe
D:\Program Files\Grisoft\AVG Free\avgwb.dat
D:\Program Files\WinRAR\WinRAR.exe
D:\DOCUME~1\James\LOCALS~1\Temp\Rar$EX01.406\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/
R3 - URLSearchHook: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - D:\Program Files\Deskbar\deskbar.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - D:\Program Files\Deskbar\deskbar.dll (file missing)
O2 - BHO: Trixie.Bho - {B0744341-96E0-4341-9ED2-8BC36CE0CCD0} - mscoree.dll (file missing)
O2 - BHO: WhenUSearch Helper - {BA2325ED-F9EB-4830-8FCE-0BC35B16969B} - D:\Program Files\WhenUSearch\search.dll (file missing)
O2 - BHO: System Process - {C2EEB4FA-B6D6-41b9-9CFA-ABA87F862BCB} - D:\WINDOWS\system32\navshext.dll (file missing)
O2 - BHO: PrintViewBHO Class - {D4E0C464-30CE-4075-9A10-71FD106C2847} - D:\PROGRA~1\PRINTV~1\PRINTH~1.DLL (file missing)
O4 - HKLM\..\Run: [SiSUSBRG] D:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [HP Software Update] "D:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "D:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [RemoteControl] "D:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] D:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [BlockChecker] D:\Program Files\Block Checker\block-checker.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] D:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [DAEMON Tools] "D:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [WhenUSearchWHSE] "D:\Program Files\WhenUSearch\whse.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [explorer] D:\Documents and Settings\James\Yinstall.exe
O4 - HKLM\..\Run: [PVModule] D:\PROGRA~1\PRINTV~1\pvmodule.exe
O4 - HKLM\..\Run: [newname] c:\\nwnmff_e20.exe
O4 - HKLM\..\Run: [defender] c:\\dfndrff_e20.exe
O4 - HKLM\..\Run: [keyboard] c:\\kybrdff_e20.exe
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "D:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ErrorSafe] "D:\Program Files\ErrorSafe Free\UERS.exe" /min
O4 - HKCU\..\Run: [PcSync] D:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech SetPoint.lnk = D:\Program Files\Logitech\SetPoint\KEM.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {20CCCFEC-D26F-4ffe-996B-388B39C8CCCA} - D:\WINDOWS\system32\mscoree.DLL
O9 - Extra 'Tools' menuitem: Tri&xie Options... - {20CCCFEC-D26F-4ffe-996B-388B39C8CCCA} - D:\WINDOWS\system32\mscoree.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: D:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} - http://promo.dollarrevenue.com/activex/promocache/313133352D2D2D.exe
O20 - Winlogon Notify: Dynamic Directory - D:\WINDOWS\system32\aEd.dll (file missing)
O20 - Winlogon Notify: Reliability - D:\WINDOWS\system32\mdxoci.dll (file missing)
O20 - Winlogon Notify: WgaLogon - D:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - D:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - D:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia. - D:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe

Crunchie

Can you please do the following.


===============

Run HiJackThis then:

1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

D:\Program Files\WhenUSearch\whse.exe
D:\Program Files\Common Files\WhenU\DTAdapter.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Scan with HijackThis and then place a check next to all the following, if present:


R3 - URLSearchHook: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - D:\Program Files\Deskbar\deskbar.dll (file missing)

O2 - BHO: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - D:\Program Files\Deskbar\deskbar.dll (file missing)
O2 - BHO: Trixie.Bho - {B0744341-96E0-4341-9ED2-8BC36CE0CCD0} - mscoree.dll (file missing)
O2 - BHO: WhenUSearch Helper - {BA2325ED-F9EB-4830-8FCE-0BC35B16969B} - D:\Program Files\WhenUSearch\search.dll (file missing)
O2 - BHO: System Process - {C2EEB4FA-B6D6-41b9-9CFA-ABA87F862BCB} - D:\WINDOWS\system32\navshext.dll (file missing)
O2 - BHO: PrintViewBHO Class - {D4E0C464-30CE-4075-9A10-71FD106C2847} - D:\PROGRA~1\PRINTV~1\PRINTH~1.DLL (file missing)

O4 - HKLM\..\Run: [WhenUSearchWHSE] "D:\Program Files\WhenUSearch\whse.exe"

O9 - Extra button: (no name) - {20CCCFEC-D26F-4ffe-996B-388B39C8CCCA} - D:\WINDOWS\system32\mscoree.DLL
O9 - Extra 'Tools' menuitem: Tri&xie Options... - {20CCCFEC-D26F-4ffe-996B-388B39C8CCCA} - D:\WINDOWS\system32\mscoree.DLL

O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} - http://promo.dollarrevenue.com/activ...33352D2D2D.exe

O20 - Winlogon Notify: Dynamic Directory - D:\WINDOWS\system32\aEd.dll (file missing)
O20 - Winlogon Notify: Reliability - D:\WINDOWS\system32\mdxoci.dll (file missing)


Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

folders...

D:\Program Files\WhenUSearch
D:\Program Files\Common Files\WhenU

files...

D:\WINDOWS\system32\mscoree.DLL

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in Safe Mode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear.

Select the first option to run Windows in Safe Mode hit enter.

-

Reboot.

===============

To help protect your system from hostile ActiveX content, or special 'downloadable' files:

Download, install and keep updated, SpywareBlaster. If you've installed it for the first time:

1) Check for any available updates; if present, they'll be automatically downloaded and installed.
2) Next, "Enable all protection".
3) Exit the program.

-

Note: Remember to regularly check for updates.

===============

1.Please download and install AVG anti-spyware tool

• Close all other Applications Select language click Ok
• Click I Agree
• Click next
• Click Install
• Click Finish
• Wait and AVG will open to the main screen automatically.
• Wait again a few minutes and AVG Should Auto update itself. If it doesn't click update at top of screen.
• This in very important to get updates
• When updating has finished. Close AVG.

2. Please download Brute Force Uninstaller to your desktop.

• Right click the BFU folder on your desktop, and choose Extract All
• Click "Next"
• In the box to choose where to extract the files to, click "Browse"
• Click on the + sign next to "My Computer"
• Click on "Local Disk (C:) or whatever your primary drive is
• Click "Make New Folder"
• Type in BFU
• Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".

3. RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcan worm remover.
Save it in the same folder you made earlier (c:\BFU).

Do not do anything with these yet!

4. Please reboot your computer into Safe Mode. To boot into Safe Mode, please restart your computer. Tap F8 before Windows loads. Select Safe Mode on the screen that appears.

5. Once in Safe Mode, please go to Start > My Computer and navigate to the C:\BFU folder.

• Start the Brute Force Uninstaller by doubleclicking BFU.exe
• Next to the scriptline to execute field click the folder icon and select alcanshorty.bfu
• Press Execute and let it do it’s job. (You ought to see a progress bar if you did this correctly.)
• Wait for the complete script execution box to pop up and press OK.
• Press exit to terminate the BFU program.

• Open AVG
• Click on scanner top of AVG screen
• Click on Settings
• Under How to Act click on Recommended Action choose Quarantine
• Under How to scan all boxes should be selected
• Under Possibly unwanted software all boxes should be selected
• On right side under Reports: click on Automatically generate report after every scan.
• Under What to scan select scan every file
• Click On scan Tab
• Click on Complete system scan
• Let the program scan the machine It can take awhile give it time.
• When scan has finished At bottom of screen click Apply all Actions
• Click Save report
• Click Save Report as (Save as window's screen should pop up.)
• Click desktop
• Click Save
• Exit AVG

Reboot back to normal mode

Please perform another scan with Hijack This, and then post the contents of the Ewido text report that you saved and a new HijackThis log.

Byron172

Thanks for getting back to me Crunchie. I will get onto this soon.
Yesterday I reinstalled Windows on the computer that had the virus so things may look a little odd when I post new results. I will still run all of the steps as you have suggested though, as I realise the virus may still be there.
Cheers,
B

Crunchie

If you reformatted, then installed the right security programs before going online, the pc should be clean. I would perhaps just run AVG anti spyware if that is the case, then post the logs.

Byron172

Hi Crunchie,
I have run all the scans etc as you suggested. After all that the HJTL file looks like this. Can you see anything of concern?

Logfile of HijackThis v1.99.1
Scan saved at 7:25:31 PM, on 10/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\OptusNet Dial-up Internet\DSC.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Morpheus\Morpheus.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\James.HOME-KPDIFL0DX2\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.optusnet.com.au/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Desktop Service Centre] C:\Program Files\OptusNet Dial-up Internet\DSC.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Morpheus.lnk = C:\Program Files\Morpheus\Morpheus.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.optusnet.com.au/
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1160371796625
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe

Thanks again for your help.

Crunchie

Looks all good to me . You are welcome.