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need help fast - Friend

Unknown
edited October 2006 in Spyware & Virus Removal
Hello there, my friends pc is turning off when she's start camming.. Actully, I was luckey to get her log file:

Logfile of HijackThis v1.99.1
Scan saved at 13:00:31, on 08-10-2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Programmer\Telia SafeSurf\Common\FSM32.EXE
C:\Programmer\Java\jre1.5.0_06\bin\jusched.exe
C:\Programmer\Fælles filer\Nokia\Services\ServiceLayer.exe
C:\Programmer\Fælles filer\Nokia\NCLTools\NclTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Programmer\Logitech\Video\LogiTray.exe
C:\Programmer\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Programmer\Telia SafeSurf\backweb\9786136\Program\fspex.exe
C:\PROGRA~1\TELIAS~1\backweb\9786136\Program\SERVIC~1.EXE
C:\Programmer\Telia SafeSurf\Anti-Virus\fsgk32st.exe
C:\Programmer\Telia SafeSurf\Anti-Virus\FSGK32.EXE
C:\Programmer\Telia SafeSurf\backweb\9786136\program\fsbwsys.exe
C:\Programmer\Telia SafeSurf\Common\FSMA32.EXE
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Programmer\Telia SafeSurf\Common\FSMB32.EXE
C:\Programmer\Telia SafeSurf\Anti-Virus\fssm32.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmer\Telia SafeSurf\Common\FCH32.EXE
C:\Programmer\Telia SafeSurf\Common\FAMEH32.EXE
C:\Programmer\Telia SafeSurf\Anti-Virus\fsqh.exe
C:\Programmer\Telia SafeSurf\Anti-Virus\fsrw.exe
C:\Programmer\Telia SafeSurf\FSPC\fspc.exe
C:\Programmer\Telia SafeSurf\FWES\Program\fsdfwd.exe
C:\Programmer\Logitech\Video\FxSvr2.exe
C:\Programmer\Telia SafeSurf\Anti-Virus\fsav32.exe
C:\PROGRA~1\TELIAS~1\ANTI-S~1\fsaw.exe
C:\Programmer\Telia SafeSurf\FSGUI\fsguidll.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programmer\Internet Explorer\iexplore.exe
C:\Documents and Settings\ham selv\Skrivebord\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://signon.stofanet.dk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hyperlinks
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmer\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: URLLink Class - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Programmer\NewDotNet\newdotnet6_38.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmer\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmer\Fælles filer\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Programmer\Telia SafeSurf\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Programmer\Telia SafeSurf\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Programmer\Telia SafeSurf\FSGUI\FSSW.EXE" /reboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmer\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ServiceLayer] C:\Programmer\Fælles filer\Nokia\Services\ServiceLayer.exe
O4 - HKLM\..\Run: [Nokia Tray Application] C:\Programmer\Fælles filer\Nokia\NCLTools\NclTray.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Programmer\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Programmer\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] C:\Programmer\Logitech\Video\ManifestEngine.exe boot
O4 - Global Startup: Adobe Reader Hurtigstart.lnk = C:\Programmer\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Telia SafeSurf.lnk = C:\Programmer\Telia SafeSurf\backweb\9786136\Program\fspex.exe
O8 - Extra context menu item: &Bloker dette pop up-vindue - C:\Programmer\Telia SafeSurf\Anti-Spyware\blockpopups.htm
O8 - Extra context menu item: E&ksporter til Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Programmer\Telia SafeSurf\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Programmer\Telia SafeSurf\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Programmer\Telia SafeSurf\FSPC\fspcmsie.dll
O9 - Extra button: Internet Explorer-beskyttelse - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Programmer\Telia SafeSurf\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: Internet Explorer-beskyttelse... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Programmer\Telia SafeSurf\Anti-Spyware\ieshield.dll
O9 - Extra button: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Programmer\Titan Poker\casino.exe
O9 - Extra 'Tools' menuitem: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Programmer\Titan Poker\casino.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O10 - Hijacked Internet access by New.Net
O10 - Broken Internet access because of LSP provider 'winsflt.dll' missing
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/PopularScreenSaversFWBInitialSetup1.0.0.15.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by115fd.bay115.hotmail.msn.com/resources/MsnPUpld.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Telia SafeSurf (BackWeb Plug-in - 9786136) - BackWeb Technologies Inc. - C:\PROGRA~1\TELIAS~1\backweb\9786136\Program\SERVIC~1.EXE
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Programmer\Telia SafeSurf\Anti-Virus\fsgk32st.exe
O23 - Service: FSBWSYS - F-Secure Corp. - C:\Programmer\Telia SafeSurf\backweb\9786136\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Programmer\Telia SafeSurf\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure HTTP Server (fshttps) - F-Secure Corporation - C:\Programmer\Telia SafeSurf\FSPC\fshttps\fshttps.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Programmer\Telia SafeSurf\Common\FSMA32.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe



I really hope somebody is willing to help me as fast as possible:) thank you! :)

Comments

  • TroganTrogan London, UK
    edited October 2006
    Hi, sorry for the delay.

    Download LSP-Fix and save it to your desktop. Do NOT do anything with it.

    Next, please go to Add/Remove Programs in Control Panel and uninstall NewdotNet. If you don't have that option or if you have difficulties then go to PROCEDURE 4 at this site.

    If you lose your internet connection, after removing NewDotNet then open LSP-Fix and at the bottom press the “Finish” button. Reboot your computer!
    _________________________________

    Please do an online scan with Panda ActiveScan

    - Once you are on the Panda site, click the Scan your PC button
    - A new window will open...click the Check Now button
    - Enter your Country
    - Enter your State/Province
    - Enter your e-mail address and click send
    - Select either Home User or Company
    - Click the big Scan Now button
    - If it wants to install an ActiveX component allow it
    - It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    - When download is complete, click on Local Disks to start the scan
    - When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

    Post the contents of the Panda scan report, along with a new HijackThis Log
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