Maybe a virus, maybe not? [Resolved]

Unknown

Hello again oh great and wise Short-Media guys!

I've been doing a fairly good job of keeping my computer clean in the last few months (I think!) but just got a pop-up telling me that I had a virus on my computer.

I ran my AdAware, SpyBot S&D, and Norton but nothing that was found and quarentined/deleted looked like the culprit. I'm hoping that someone in their spare time can take a look at my HJT log and see how it's shaping up.

I greatly appreciate all the work you guys do and thank you!

Steve

Logfile of HijackThis v1.99.1
Scan saved at 6:49:56 PM, on 10/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Documents and Settings\Steve\Desktop\Security\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\ASUS\ASUS Probe\AsusProb.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ASUS\ASUS Live Update\ALU.exe
C:\WINDOWS\ATK0100\HControl.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Documents and Settings\Steve\Desktop\Security\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = actsvr.comcastonline.com:8100
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = cdn
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Power_Gear] C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\ASUS Probe\AsusProb.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ASUS Live Update] C:\Program Files\ASUS\ASUS Live Update\ALU.exe
O4 - HKLM\..\Run: [HControl] C:\WINDOWS\ATK0100\HControl.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://simcity.ea.com/update/EARTPX.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1120097860959
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://a248.e.akamai.net/f/248/5462/2h/www.symantecstore.com/v2.0-img/operations/symbizpr/xcontrol/SymDlBrg.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O16 - DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} (MaxisSimCity4PatcherX Control) - http://simcity.ea.com/update/MaxisSimCity4PatcherX.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.games.yahoo.com/games/web_games/gamehouse/frenzy/SproutLauncher.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/games/web_games/popcap/insaniquarium/popcaploader_v6.cab
O16 - DPF: {E53458D2-5A83-4BD1-8DE2-EEEBE73BAB77} - http://dinet.info/n/us26/n.cab
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CWShredder Service - InterMute, Inc. - C:\Program Files\InterMute\SpySubtract\CWShredder.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: ewido security suite control - ewido networks - C:\Documents and Settings\Steve\Desktop\Security\ewido anti-malware\ewidoctrl.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: OwnershipProtocol - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Thanks Again!

skywalker45

Looks good to me sgchamby. Probably just a scan within an archive. Are you having any other virus like trouble (pop-ups, slow operation, etc.) I notice your version of Java is out of date. Please update it according to the instructions below:

Update Java:

Your version of Java is now outdated. Java vulnerabilites are commonly exploited by viruses so I strongly recommend you update. Click here to download the latest version of java ( Java Runtime Environment (JRE) 5.0 Update 9 ). Please install it and then reboot your computer.

Remove the older versions of Java:

1. Click Start, Control Panel, Add/Remove Programs.
2. Delete all Java updates except J2SE Runtime Environment 5.0 Update 8

NOTE: If update 8 is not installed please keep the most recent version along with the new update 9.

sgchamby

Thanks a lot! No, there aren't any virus-like symptoms that I noticed but I can never be sure sometimes.

Thanks again.

skywalker45

Good. I'll close this thread now. If you need further assistance please start a new thread. Read below for general suggestions on how to keep yourself clean.

Congratulations. Your log is clean! You should reward yourself very liberally! Now some pointers on how to stay clean and keep your sanity. You may be thinking now "how did I get infected?" Please read this great article: So how did I get infected in the first place.

Next follow the instructions below to keep yourself free from infection.

Disable and then enable system restore to purge infected restore points.

Turn OFF System Restore.

1. On the Desktop, right-click My Computer.
2. Click Properties.
3. Click the System Restore tab.
4. Check Turn off System Restore.
5. Click Apply.
6. Click OK.

To enable system restore:

1. Uncheck the box by Turn off system restore
2. Click Apply.
3. System restore is now on.
4. Create a restore point by clicking Start--->All programs--->Accessories--->System tools--->System restore
5. Select the bubble that says Create restore point. Then click Next.
6. Give the restore point a meaningful name like post malware removal. Then click OK.

Rehide hidden files and folders. During your fix if you were asked to "show hidden files and folders" you should go back now and re-hide them. You wouldn't want to accidentally delete important files. Follow the instructions below:

• Click "Start".
• Click "My Computer".
• Select the "Tools" menu and click "Folder Options".
• Select the "View" tab.
• Under the "Hidden files and folders" heading, select "Do not show hidden files and folders".
• Check the "Hide protected operating system files (recommended)" option.
• Check the "Hide file extensions for known file types".
• Click Apply then click "OK".

Update with SP2 if you don't aleady have it.
Visit Windows Update and follow the onscreen instructions to download and install SP2.
This is a time consuming process, even with a fast connection. If you use a dial-up connection you should consider getting a FREE copy
directly from Microsoft or get a friend with a fast connection to burn a copy of the upgrade to CD for you.

Update the OS regularly

Set up system to ensure a regular update of the Operating System.

Manually:

Visit Windows Update on a weekly/fortnightly REGULAR basis.

Automatically:

1. On the Desktop, right-click My Computer.
2. Click Properties.
3. Click on Automatic Updates.
4. Check the option of choice (I use Automatic (Recommended)). If you use dial-up I would recommend using the
   Notify Me option so that you can download when you can afford the time and bandwidth overheads.
5. Select the Day/Time of choice
6. Click Apply
7. Click OK

Secure your web browser

1. Open Internet Explorer and click on the Tools menu and then click on
   Security
2. Click the Internet icon
3. Click onCustom Level.
4. Change the Download signed ActiveX controls to Prompt
5. Change the Download unsigned ActiveX controls to Disable
6. Change the Initialize and script ActiveX controls not marked as safe to Disable
7. Change the Installation of desktop items to Prompt
8. Change the Launching programs and files in an IFRAME to Prompt
9. Change the Navigate sub-frames across different domains to Prompt
10. Change the Allow paste operations via script to Disable
11. Click on OK
12. Save (if asked).
13. Click on Applybutton
14. Click on OK

Alternatively you could use another browser such as
Mozilla Firefox (My personal favorite!)
Opera

Get Some Protection
The following programs are useful in the fight against Malware. Best of all, they're FREE.
Download and install any or all . Be warned though ---- You must update regularly. Check once a week!

• Ad-Aware SE - This is a
  program that scans for and removes known spyware from your machine.
• Spybot Search &
  Destroy -Similar to Ad-Aware but more configurable and incorporates Teatime, a memory resident utility that protects the system
  registry. I recommend
• Spyware Blaster -
  It Prevents the addition of ActiveX Controls on your machines by
  isolating the system registry.
  

A good antiviral program is essential. AVG is one of the better known, and trusted, antivirals.

And Finally.........Lock the door with a Firewall . XP comes with its own simple firewall but I prefer to substitute it with
ZoneAlarm.

I wish you very happy, and most importantly, safe surfing on the information superhighway. Just remember it can be dangerous.