nasty print related problems

osaddictosaddict London, UK
edited October 2006 in Science & Tech
At present- when ever i try to print a document (word, excel, pdf etc) hitting ctrl p basically either makes the program hang, or after selecting a printer and hitting print the program will hang. (Even in notepad!!)

szAppName : WINWORD.EXE szAppVer : 9.0.0.2717 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000

Is the error I get with word when trying to print (2000 or 2007 beta2)

This is a networked printer- others on the network can print to it- and a couple are also experiencing problems- although not of the same nature as mine.

I have tried rebooting the pc attached to the printer, and turning the printer on and off- no joy...

Comments

  • osaddictosaddict London, UK
    edited October 2006
    Edit:

    Deleting the suspect printer from the printers available seems to have cured the hanging- i can print to pdf for example.

    However- trying to add this printer again- just crashes the add printer dialogue box-

    Clearly the printer must be visible to some people- they can print to it- I can access the pc its attached to via remote admin too- very strange!
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