Help with OIN pop-ups...HijackThis Logfile help too...[inactive]

Unknown

I'm being bombarded with pop-ups from OIN (Outer Info ads). I have done all the steps that are asked that I do before posting my "HELP ME" thread. Below is my HijackThis log...I sure hope I did this right. My husband is out of town and so I'm attempting to "fix" this all by myself! Can someone please take a look and see what (if anything) I can do to stop these pop-ups? Any and all help is greatly appreciated.
Thanks!!!

Logfile of HijackThis v1.99.1
Scan saved at 6:23:42 PM, on 11/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe
C:\Program Files\TiVo\Desktop\TiVoNotify.exe
C:\Program Files\TiVo\Desktop\TiVoServer.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE
C:\PROGRA~1\COMMON~1\SSEMBL~1\cmd.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\WINDOWS\?ssembly\m?hta.exe
C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\MICROS~4\Office\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\Documents and Settings\Shelly\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: (no name) - {8F9306CB-922B-BFF8-7871-CC891A2E63BD} - C:\WINDOWS\system32\xobqr.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: (no name) - {8F9306CB-922B-BFF8-7871-CC891A2E63BD} - C:\WINDOWS\system32\xobqr.dll
O2 - BHO: (no name) - {BA792193-E02E-C1A9-7B91-B29EFA1604B9} - (no file)
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [TivoTransfer] "C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe" /service /registry /auto:TivoTransfer
O4 - HKCU\..\Run: [TivoNotify] "C:\Program Files\TiVo\Desktop\TiVoNotify.exe" /service /registry /auto:TivoNotify
O4 - HKCU\..\Run: [TivoServer] "C:\Program Files\TiVo\Desktop\TiVoServer.exe" /service /registry /auto:TivoServer
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE"
O4 - HKCU\..\Run: [Urpn] "C:\PROGRA~1\COMMON~1\SSEMBL~1\cmd.exe" -vt ndrv
O4 - HKCU\..\Run: [Spmv] C:\WINDOWS\?ssembly\m?hta.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HPAiODevice(hp psc 700 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} (Whale Client Components) - https://webmail.rrd.com/InternalSite/WhlCompMgr.cab
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: TiVo Beacon (TivoBeacon2) - Unknown owner - C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe" /service (file missing)

jmoney3457

hi tear, welcome to SM .. please run the OIN uninstaller here->http://www.outerinfo.com/OiUninstaller.exe then reboot post new log

tearod13

Okee dokee - I did what you said - here's the new log:
Hope it worked!!! Thanks a million for your help. Please let me know if I need to do anything else to ensure that the pop-ups stay gone (at least for now).
Have a good night!

Logfile of HijackThis v1.99.1
Scan saved at 8:37:03 PM, on 11/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe
C:\Program Files\TiVo\Desktop\TiVoNotify.exe
C:\Program Files\TiVo\Desktop\TiVoServer.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE
C:\PROGRA~1\COMMON~1\SSEMBL~1\cmd.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Shelly\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: (no name) - {BA792193-E02E-C1A9-7B91-B29EFA1604B9} - (no file)
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [TivoTransfer] "C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe" /service /registry /auto:TivoTransfer
O4 - HKCU\..\Run: [TivoNotify] "C:\Program Files\TiVo\Desktop\TiVoNotify.exe" /service /registry /auto:TivoNotify
O4 - HKCU\..\Run: [TivoServer] "C:\Program Files\TiVo\Desktop\TiVoServer.exe" /service /registry /auto:TivoServer
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE"
O4 - HKCU\..\Run: [Urpn] "C:\PROGRA~1\COMMON~1\SSEMBL~1\cmd.exe" -vt ndrv
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HPAiODevice(hp psc 700 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} (Whale Client Components) - https://webmail.rrd.com/InternalSite/WhlCompMgr.cab
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: TiVo Beacon (TivoBeacon2) - Unknown owner - C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe" /service (file missing)

jmoney3457

your welcome:) please do the following..You may wish to Print or Save the following instructions, as the internet will not be available once in Safe Mode!

Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/

• Install AVG Anti-Spyware by double clicking the installer.
• Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
• On the main screen under Your Computer's security.
  • Click on Change state next to Resident shield. It should now change to inactive.
  • Click on Change state next to Automatic updates. It should now change to inactive.
  • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
  • Wait until you see the Update succesfull message.
• Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
• Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.

Reboot your computer in Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
• Wait 30 seconds, and then turn the computer on.
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
• Ensure that the Safe Mode option is selected.
• Press Enter. The computer then begins to start in Safe mode.
• Login on your usual account.

Once in Safe Mode:

Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.

• Click on Scanner on the toolbar.
• Click on the Settings tab.
  • Under How to act?
    • Click on Recommended Action and choose Quarantine from the popup menu.
  • Under How to scan?
    • All checkboxes should be ticked.
  • Under Possibly unwanted software:
    • All checkboxes should be ticked.
  • Under Reports:
    • Select Automatically generate report after every scan and uncheck Only if threats were found.
  • Under What to scan?
    • Select Scan every file.
• Click on the Scan tab.
• Click on Complete System Scan to start the scan process.
• Let the program scan the machine.
• When the scan has finished, follow the instructions below.
  IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
  • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
  • At the bottom of the window click on the Apply all Actions button. (3)
    
• When done, click the Save Scan Report button. (4)
  • Click the Save Report as button.
  • Save the report to your Desktop.
• Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

Reboot back into Normal Mode please post back the AVG log and new HJT log

jmoney3457

While we appreciate that you may be busy, it has been 7 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Spyware & Virus Removal Forum

If you wish this topic reopened, please send a Private Message (PM) to one of the Spyware Mods with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required.
If you are not the user who started this thread, you must start a new Thread instead