Any Ideas??....Help needed[resolved]

fiddlafiddla
edited December 2006 in Spyware & Virus Removal
Hi All

laptop playing up big time, have run Adaware to no avail, please look at HJT log and advise, concerned by most of the R1's as seem odd to me. Please advise what to get rid of etc etc

Many thanks
Fiddla

Comments

  • skywalker45skywalker45 Bloomington, IN. USA
    edited December 2006
    Hi Fiddla. I don't see a Hijack This log. Do this,

    Click here to download HJTsetup.exe. Save it to your Desktop!
    • Double click on the HJTsetup.exe icon on your desktop.
    • By default it will install to C:\Program Files\Hijack This.
    • Continue to click Next in the setup dialogue boxes until you get to the "Select Addition Tasks" dialogue.
    • Put a check by Create a desktop icon then click Next again.
    • Continue to follow the rest of the prompts from there.
    • At the final dialogue box click Finish and it will launch Hijack This.
    • Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
    • Copy and paste the log here
    DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.
  • fiddlafiddla
    edited December 2006
    Hi There sorry not to respond quicker not had access to net, trying to paste HJT log below

    thanks Fiddla

    HJT log attached below

    Logfile of HijackThis v1.99.1
    Scan saved at 22:00:15, on 06/12/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe
    C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\System32\snmp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\pctspk.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\HistoryKill\histkill.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\Program Files\HistoryKill\hkPopupKiller.exe
    C:\Program Files\Common Files\Teleca Shared\Generic.exe
    C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\claire\My Documents\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://online.yahoo.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
    O2 - BHO: DAPBHO Class - {0096CC0A-623C-4829-AD9C-19AF0DC9D8FE} - C:\Program Files\DAP\DAPIEBar.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\Program Files\DAP\DAPIEBar.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [HistoryKill] C:\Program Files\HistoryKill\histkill.exe /startup
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\PROGRA~1\DAP\DAP.EXE
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{464CEA9A-7ED8-4D9C-9F13-3E7B0A73ADAD}: NameServer = 195.92.195.94 195.92.195.95
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates International Inc. - C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Event Log Watch (LogWatch) - Computer Associates - C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
  • jmoney3457jmoney3457 Maine
    edited December 2006
    hi fiddla, I deleted your other (duplicate) thread, as they cause nothing but confusion, please stick with all replies in this thread until its resolved thanks:wave:
  • skywalker45skywalker45 Bloomington, IN. USA
    edited December 2006
    Thanks jmoney
    :)

    OK Fiddla, I'm not seeing much in your log that we can't clean out. I would like to know more about specific symptoms you might be having. With that said, a scan with AVG is in order:

    Step 1

    Download ATF cleaner from here.

    Locate ATF Cleaner.exe and open it.

    Under Main select the following:

      Windows Temp
      Current User Temp
      All Users Temp
      Cookies
      Temporary Internet Files
      Prefetch
      Java Cache

      *The other boxes are optional*
      Then click the Empty Selected button.

      If you use Firefox:
      Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

      Click Exit on the Main menu to close the program.

      Step 2

      Please download AVG Anti-Spyware from my signature below. It is a free trial of the software. Save the install file to your desktop.
      • Install AVG by double clicking the installer.
      • Follow the prompts. Make sure that Launch AVG is checked.
      • On the main screen under Your Computer's security.
        • Click on Change state next to Resident shield. It should now change to inactive.
        • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
        • Wait until you see the Update succesfull message.
          Note: If the Update now option is grayed out, follow the steps below.
          • Click on Update on the toolbar.
          • Under Manual update, click on the Start Update button.
          • Wait until you see the Update succesfull message.
      • Right-click the AVG Tray Icon and select Exit. Confirm by clicking Yes.
      If you are having problems with the updater, you can use this link to manually update AVG.
      AVG manual updates.
      Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG is closed before installing the update.

      ______________________________


      Reboot your computer in Safe Mode.
      • If the computer is running, shut down Windows, and then turn off the power.
      • Wait 30 seconds, and then turn the computer on.
      • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
      • Ensure that the Safe Mode option is selected.
      • Press Enter. The computer then begins to start in Safe mode.
      • Login on your usual account.
      ______________________________

      Close ALL open Windows / Programs / Folders. Please start AVG and run a full scan.
      • Click on Scanner on the toolbar.
      • Click on the Settings tab.
        • Under How to act?
          • Click on Recommended Action and choose Quarantine from the popup menu.
        • Under How to scan?
          • All checkboxes should be ticked.
        • Under Possibly unwanted software:
          • All checkboxes should be ticked.
        • Under Reports:
          • Select Automatically generate report after every scan and uncheck Only if threats were found.
        • Under What to scan?
          • Select Scan every file.
      • Click on the Scan tab.
      • Click on Complete System Scan to start the scan process.
      • Let the program scan the machine.
      • When the scan has finished, follow the instructions below.
        IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
        • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
        • At the bottom of the window click on the Apply all Actions button. (3)
          scanavgjk2.jpg
      • When done, click the Save Scan Report button.(4)
        • Click the Save Report as button.
        • Save the report to your Desktop.
      • Right-click the AVG Tray Icon and select Exit. Confirm by clicking Yes.
      Reboot in Normal Mode.

      Please post the AVG Log and a fresh Hijack This log in your next reply.
    • jmoney3457jmoney3457 Maine
      edited December 2006
      no prob sky:)
    • fiddlafiddla
      edited December 2006
      hi there

      firstly thanks for response, below both HJT log and AVG (?) one too

      Fiddla

      Logfile of HijackThis v1.99.1
      Scan saved at 22:24:43, on 08/12/2006
      Platform: Windows XP SP2 (WinNT 5.01.2600)
      MSIE: Internet Explorer v7.00 (7.00.5730.0011)

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\system32\spoolsv.exe
      C:\WINDOWS\Explorer.EXE
      C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
      C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe
      C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
      C:\Program Files\Norton AntiVirus\navapsvc.exe
      C:\WINDOWS\System32\nvsvc32.exe
      C:\WINDOWS\System32\tcpsvcs.exe
      C:\WINDOWS\System32\snmp.exe
      C:\WINDOWS\System32\svchost.exe
      C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
      C:\WINDOWS\system32\pctspk.exe
      C:\WINDOWS\system32\wscntfy.exe
      C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
      C:\PROGRA~1\NORTON~1\navapw32.exe
      C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
      C:\Program Files\iTunes\iTunesHelper.exe
      C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe
      C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\HistoryKill\histkill.exe
      C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
      C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
      C:\Program Files\HistoryKill\hkPopupKiller.exe
      C:\Program Files\iPod\bin\iPodService.exe
      C:\WINDOWS\system32\wuauclt.exe
      C:\Program Files\Common Files\Teleca Shared\Generic.exe
      C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
      C:\Program Files\Internet Explorer\iexplore.exe
      C:\Documents and Settings\claire\My Documents\HJT\HijackThis.exe

      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
      R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://online.yahoo.co.uk/
      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
      O2 - BHO: DAPBHO Class - {0096CC0A-623C-4829-AD9C-19AF0DC9D8FE} - C:\Program Files\DAP\DAPIEBar.dll
      O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
      O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
      O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
      O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
      O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\Program Files\DAP\DAPIEBar.dll
      O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
      O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
      O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
      O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
      O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
      O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
      O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
      O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
      O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
      O4 - HKCU\..\Run: [HistoryKill] C:\Program Files\HistoryKill\histkill.exe /startup
      O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
      O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
      O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
      O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
      O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
      O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
      O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\PROGRA~1\DAP\DAP.EXE
      O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
      O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O11 - Options group: [INTERNATIONAL] International*
      O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
      O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
      O17 - HKLM\System\CCS\Services\Tcpip\..\{464CEA9A-7ED8-4D9C-9F13-3E7B0A73ADAD}: NameServer = 195.92.195.95 195.92.195.94
      O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
      O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
      O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
      O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates International Inc. - C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe
      O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
      O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
      O23 - Service: Event Log Watch (LogWatch) - Computer Associates - C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
      O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
      O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
      O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
      O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
      O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
      AVG Anti-Spyware - Scan Report

      + Created at: 22:16:48 08/12/2006

      + Scan result:



      Nothing found.



      ::Report end
    • fiddlafiddla
      edited December 2006
      I'm still losing my connection every 5mins or so and seeing lots of errors on my modem stats? any ideas guys?
    • skywalker45skywalker45 Bloomington, IN. USA
      edited December 2006
      What type of errors are you seeing in your modem stats? Are you having pop-ups or other bugginess? I would also like to see an uninstall list from Hijack This, instructions below:
      • Run Hijackthis.
      • Click on Open the Misc Tools section.
      • Next click on Open uninstall manager.
      • Press the Save list button. It will open a Notepad file.
      • Save the file to your desktop, with the default name of uninstall_list
      • Copy & Paste the entire contents of that file in your in your next post.
    • fiddlafiddla
      edited December 2006
      Main problems seem to be slugishness but more importantly connection keeps dropping, the errors dont tell me what they are on the modem, they just clock up the numbers as high as 250+ on occasion,

      hope that make sense, uninstall log below.

      many thanks

      Fiddla

      Actiontec MD56ORD V92 MDC Modem
      Ad-Aware SE Personal
      Adobe Flash Player 9
      Adobe Reader 6.0.1
      Alcatel SpeedTouch USB Software
      ArcSoft PhotoImpression
      ArcSoft VideoImpression 1.6
      AVG Anti-Spyware 7.5
      CA eTrust PestPatrol
      Download Accelerator Plus Beta
      Easy CD Creator 5 Basic
      ffdshow (remove only)
      Google Earth
      Google Toolbar for Internet Explorer
      GSpot Codec Information Appliance
      HijackThis 1.99.1
      HistoryKill
      Hotfix for Windows XP (KB914440)
      Hotfix for Windows XP (KB915865)
      InterVideo WinDVD
      iTunes
      LiveReg (Symantec Corporation)
      LiveUpdate 2.6 (Symantec Corporation)
      Macromedia Flash 5
      Macromedia Generator 2
      Microsoft ActiveSync 3.7
      Microsoft Internationalized Domain Names Mitigation APIs
      Microsoft National Language Support Downlevel APIs
      Microsoft Office Sounds
      Microsoft Office XP Professional with FrontPage
      MSN Messenger 7.5
      MSXML 4.0 SP2 (KB927978)
      My DSC
      Norton AntiVirus 2002
      Norton WMI Update
      NVIDIA Windows 2000/XP Display Drivers
      Origin Internet Update Utility V1.33
      Paint Shop Pro 6 Digital Camera Support
      Paint Shop Pro 6.0 (CD-ROM)
      PCTEL 2304WT V.92 MDC Modem Drivers
      QuickTime
      Security Update for Windows Media Player (KB911564)
      Security Update for Windows Media Player 10 (KB911565)
      Security Update for Windows Media Player 10 (KB917734)
      Security Update for Windows XP (KB883939)
      Security Update for Windows XP (KB890046)
      Security Update for Windows XP (KB893756)
      Security Update for Windows XP (KB896358)
      Security Update for Windows XP (KB896422)
      Security Update for Windows XP (KB896423)
      Security Update for Windows XP (KB896424)
      Security Update for Windows XP (KB896428)
      Security Update for Windows XP (KB896688)
      Security Update for Windows XP (KB899587)
      Security Update for Windows XP (KB899588)
      Security Update for Windows XP (KB899589)
      Security Update for Windows XP (KB899591)
      Security Update for Windows XP (KB900725)
      Security Update for Windows XP (KB901017)
      Security Update for Windows XP (KB901190)
      Security Update for Windows XP (KB901214)
      Security Update for Windows XP (KB902400)
      Security Update for Windows XP (KB903235)
      Security Update for Windows XP (KB904706)
      Security Update for Windows XP (KB905414)
      Security Update for Windows XP (KB905749)
      Security Update for Windows XP (KB905915)
      Security Update for Windows XP (KB908519)
      Security Update for Windows XP (KB908531)
      Security Update for Windows XP (KB911280)
      Security Update for Windows XP (KB911562)
      Security Update for Windows XP (KB911567)
      Security Update for Windows XP (KB911927)
      Security Update for Windows XP (KB912812)
      Security Update for Windows XP (KB912919)
      Security Update for Windows XP (KB913446)
      Security Update for Windows XP (KB913580)
      Security Update for Windows XP (KB914388)
      Security Update for Windows XP (KB914389)
      Security Update for Windows XP (KB916281)
      Security Update for Windows XP (KB917159)
      Security Update for Windows XP (KB917344)
      Security Update for Windows XP (KB917422)
      Security Update for Windows XP (KB917953)
      Security Update for Windows XP (KB918439)
      Security Update for Windows XP (KB918899)
      Security Update for Windows XP (KB919007)
      Security Update for Windows XP (KB920213)
      Security Update for Windows XP (KB920214)
      Security Update for Windows XP (KB920670)
      Security Update for Windows XP (KB920683)
      Security Update for Windows XP (KB920685)
      Security Update for Windows XP (KB921398)
      Security Update for Windows XP (KB921883)
      Security Update for Windows XP (KB922616)
      Security Update for Windows XP (KB922760)
      Security Update for Windows XP (KB922819)
      Security Update for Windows XP (KB923191)
      Security Update for Windows XP (KB923414)
      Security Update for Windows XP (KB923980)
      Security Update for Windows XP (KB924191)
      Security Update for Windows XP (KB924270)
      Security Update for Windows XP (KB924496)
      Security Update for Windows XP (KB925486)
      Skype 2.5
      Sony Ericsson PC Suite 1.10.176
      Update for Windows XP (KB894391)
      Update for Windows XP (KB896727)
      Update for Windows XP (KB898461)
      Update for Windows XP (KB900485)
      Update for Windows XP (KB904942)
      Update for Windows XP (KB910437)
      Update for Windows XP (KB916595)
      Update for Windows XP (KB920872)
      Update for Windows XP (KB922582)
      WebCam Recorder
      Windows Installer 3.1 (KB893803)
      Windows Installer 3.1 (KB893803)
      Windows Internet Explorer 7
      Windows Media Format Runtime
      Windows Media Player 10
      Windows XP Hotfix - KB834707
      Windows XP Hotfix - KB867282
      Windows XP Hotfix - KB873333
      Windows XP Hotfix - KB873339
      Windows XP Hotfix - KB884020
      Windows XP Hotfix - KB885250
      Windows XP Hotfix - KB885835
      Windows XP Hotfix - KB885836
      Windows XP Hotfix - KB885884
      Windows XP Hotfix - KB886185
      Windows XP Hotfix - KB887472
      Windows XP Hotfix - KB887742
      Windows XP Hotfix - KB888113
      Windows XP Hotfix - KB888302
      Windows XP Hotfix - KB890047
      Windows XP Hotfix - KB890175
      Windows XP Hotfix - KB890859
      Windows XP Hotfix - KB890923
      Windows XP Hotfix - KB891781
      Windows XP Hotfix - KB893066
      Windows XP Hotfix - KB893086
      Windows XP Service Pack 2
      WinRAR archiver
      Yahoo! Toolbar
    • skywalker45skywalker45 Bloomington, IN. USA
      edited December 2006
      Sorry for the delay fiddla. I've had a little ISP problem myself. Could you please post a fresh Hijack This log and we'll get back to work.
    • fiddlafiddla
      edited December 2006
      Hey Skywalker, no need to apologies for delay, big thanks for coming back to me anyways (am a bit erractic as to when online myself anyways!)

      New HJT log below and noticed today a cpl of times, what looks like a window about to open then dissapeaing, might just be my pop up blocker working, but am a touch paranoid lol.

      Thanks again

      Logfile of HijackThis v1.99.1
      Scan saved at 22:01:06, on 13/12/2006
      Platform: Windows XP SP2 (WinNT 5.01.2600)
      MSIE: Internet Explorer v7.00 (7.00.5730.0011)

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\Explorer.EXE
      C:\WINDOWS\system32\spoolsv.exe
      C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
      C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe
      C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
      C:\Program Files\Norton AntiVirus\navapsvc.exe
      C:\WINDOWS\System32\nvsvc32.exe
      C:\WINDOWS\System32\tcpsvcs.exe
      C:\WINDOWS\System32\snmp.exe
      C:\WINDOWS\System32\svchost.exe
      C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
      C:\WINDOWS\system32\wscntfy.exe
      C:\WINDOWS\system32\pctspk.exe
      C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
      C:\PROGRA~1\NORTON~1\navapw32.exe
      C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
      C:\Program Files\iTunes\iTunesHelper.exe
      C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\iPod\bin\iPodService.exe
      C:\Program Files\HistoryKill\histkill.exe
      C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
      C:\Program Files\HistoryKill\hkPopupKiller.exe
      C:\Program Files\Common Files\Teleca Shared\Generic.exe
      C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
      C:\Program Files\Internet Explorer\iexplore.exe
      C:\Program Files\MSN Messenger\msnmsgr.exe
      C:\Program Files\Internet Explorer\iexplore.exe
      C:\Documents and Settings\claire\My Documents\HJT\HijackThis.exe

      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
      R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://online.yahoo.co.uk/
      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
      R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
      O2 - BHO: DAPBHO Class - {0096CC0A-623C-4829-AD9C-19AF0DC9D8FE} - C:\Program Files\DAP\DAPIEBar.dll
      O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
      O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
      O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
      O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
      O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\Program Files\DAP\DAPIEBar.dll
      O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
      O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
      O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
      O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
      O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
      O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
      O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
      O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
      O4 - HKCU\..\Run: [HistoryKill] C:\Program Files\HistoryKill\histkill.exe /startup
      O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
      O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
      O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
      O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
      O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
      O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
      O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\PROGRA~1\DAP\DAP.EXE
      O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
      O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O11 - Options group: [INTERNATIONAL] International*
      O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
      O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
      O17 - HKLM\System\CCS\Services\Tcpip\..\{464CEA9A-7ED8-4D9C-9F13-3E7B0A73ADAD}: NameServer = 195.92.195.94 195.92.195.95
      O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
      O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
      O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
      O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates International Inc. - C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe
      O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
      O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
      O23 - Service: Event Log Watch (LogWatch) - Computer Associates - C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
      O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
      O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
      O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
      O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
      O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    • skywalker45skywalker45 Bloomington, IN. USA
      edited December 2006
      Not seeing anything here fiddla that would cause your problem. I will look a bit closer and may ask in the hardware forum for some help with this situation. I'll be back soon.
    • fiddlafiddla
      edited December 2006
      Thanks Skywalker appreciate your help, may look to replace the modem in that case and have a good clean-up of the laptop for the new year.

      Once again appreciate your help, should I now mark thread as solved as no problem in HJT found?

      Cheers Fiddla
    • skywalker45skywalker45 Bloomington, IN. USA
      edited December 2006
      Yes mark as solved. You can close it to if you like then we'll archive it.
      :)
    This discussion has been closed.