[resolved]Help!! Can't get rid of virus

mattydog

I have a virus on my laptop that just started a couple days ago....there is an old thread from September where someone else had what seems to be the exact same problem. The title of that thread (fom September) was:

VIRUS SENDING MASS EMAILS, ONLY WAY TO STOP IS ccApp... help!!!!!!!!!![Resolved]

With me - as soon as I'm connected to the net (as soon as wire wireless connection acquires) I soon have scanning messages from Norton that begin to take over and choke the system. There are also error messages that say they haven't been sent, rejected by the server, etc.

What seems to have fixed Relaxx was the SDFix. I followed those same instructions but it didn't solve the problem. Below is the SDFix report as well as my hijack log:


SDFix: Version 1.54
****************

Wed 01/03/2007 - 23:21:44.32

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Stage One - Safe Mode

Checking Services...

Service Name:

main1

File Path:

\??\C:\WINDOWS\system32\main.sys

main1 Deleted...

Starting Registry Repairs...

Restoring Default Hosts File...

Stage One Complete

Rebooting...

Stage Two - Normal Mode

Checking For Malware:

---

C:\WINDOWS\system32\systems_.exe

Backing Up and Removing any Files Found...

Alternate Stream Check:

C:\WINDOWS\system32
No streams found.
Final Check:

Remaining Services:

---

Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SharedAccess\Parameters\FirewallPolicy\Standard Profile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2re s.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL"


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SharedAccess\Parameters\FirewallPolicy\DomainPr ofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2re s.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL"


Remaining Files:

---

C:\WINDOWS\system32\systems_.exe

Backups Folder: - C:\SDFix\backups\backups.zip

Checking for files with Hidden Attributes:

C:\NTDETECT.COM
C:\DELL\PRIMOSDK.DLL
C:\DELL\PX.DLL
C:\DELL\PXDRV.DLL
C:\DELL\PXMAS.DLL
C:\DELL\PXWAVE.DLL
C:\DELL\VXBLOCK.DLL
C:\DELL\MEDIAEXE\PRIMOSDK.DLL
C:\DELL\MEDIAEXE\PX.DLL
C:\DELL\MEDIAEXE\PXDRV.DLL
C:\DELL\MEDIAEXE\PXMAS.DLL
C:\DELL\MEDIAEXE\PXWAVE.DLL
C:\DELL\MEDIAEXE\VXBLOCK.DLL
C:\DELL\PXCPYA64.EXE
C:\DELL\PXCPYI64.EXE
C:\DELL\PXHPINST.EXE
C:\DELL\PXINSA64.EXE
C:\DELL\PXINSI64.EXE
C:\DELL\PXSETUP.EXE
C:\DELL\MEDIAEXE\PXCPYA64.EXE
C:\DELL\MEDIAEXE\PXCPYI64.EXE
C:\DELL\MEDIAEXE\PXHPINST.EXE
C:\DELL\MEDIAEXE\PXINSA64.EXE
C:\DELL\MEDIAEXE\PXINSI64.EXE
C:\DELL\MEDIAEXE\PXSETUP.EXE
C:\I386\cdplayer.exe.manifest
C:\I386\logonui.exe.manifest
C:\Program Files\Common Files\Adobe\ESD\DLMCleanup.exe
C:\WINDOWS\SYSTEM32\cdplayer.exe.manifest
C:\WINDOWS\SYSTEM32\logonui.exe.manifest
C:\hiberfil.sys
C:\IO.SYS
C:\MSDOS.SYS
C:\pagefile.sys
C:\DELL\PXHELP20.SYS
C:\DELL\PXHELP64.SYS
C:\DELL\PXHELPER.SYS
C:\DELL\PXHLPA64.SYS
C:\DELL\MEDIAEXE\PXHELP20.SYS
C:\DELL\MEDIAEXE\PXHELP64.SYS
C:\DELL\MEDIAEXE\PXHELPER.SYS
C:\DELL\MEDIAEXE\PXHLPA64.SYS
C:\WINDOWS\SYSTEM32\KGyGaAvL.sys
C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch1\lock.tmp
C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch2\lock.tmp
C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch3\lock.tmp
C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch4\lock.tmp
C:\Documents and Settings\Christopher Matt\Local Settings\Temp\OffE80.tmp
C:\Documents and Settings\Christopher Matt\Local Settings\Temp\olfC58.tmp.html
C:\Documents and Settings\Christopher Matt\Local Settings\Temp\olrC58.tmp.html
C:\Documents and Settings\Christopher Matt\Local Settings\Temp\olvC58.tmp.html
C:\Documents and Settings\Christopher Matt\Local Settings\Temp\olxC58.tmp.html

FINISHED!

Hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 9:20:58 PM, on 1/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe
C:\Program Files\Dell Photo AIO Printer 942\memcard.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\GalleryPlayer\Player\GPClientMonitor.exe
C:\Program Files\GalleryPlayer\Player\GPDownloadManager.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmon.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\services.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell Photo AIO Printer 942] "C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe"
O4 - HKLM\..\Run: [DellMCM] "C:\Program Files\Dell Photo AIO Printer 942\memcard.exe"
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [GPClientMonitor] C:\Program Files\GalleryPlayer\Player\GPClientMonitor.exe
O4 - HKLM\..\Run: [GPDownloadManager] C:\Program Files\GalleryPlayer\Player\GPDownloadManager.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.ubs.com
O15 - Trusted Zone: *.ubspwmobile.com
O15 - Trusted IP range: 162.66.44.*
O15 - Trusted IP range: 161.15.44.*
O16 - DPF: PCGMC Client - https://www.wm-mobile.ubs.com/PCGMC/PCGMCClient.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {138A4B11-6BBA-4EF3-B333-0515F67729DB} (Reuters PlusWeb Agent Java Classes - 1.6.0.33) - https://www.wm-mobile.ubs.com/md/pluswebagentjava.cab
O16 - DPF: {18D29F69-AD28-450E-8EC4-AD3F8632D4FE} (qqagent Class) - https://www.wm-mobile.ubs.com/md/pluswebagent.cab
O16 - DPF: {24F7A9CC-4EEB-49A7-8592-95E66A7C24A8} (Java ScrollingHeadlines Widget - 1.0.1.8) - https://www.wm-mobile.ubs.com/md/classes/java/shdown.cab
O16 - DPF: {2FCFDAB1-F134-11D2-97C6-00104B659322} (Java Monitor - 1.0.3.11) - https://www.wm-mobile.ubs.com/md/classes/monitor/monclassdown.cab
O16 - DPF: {3005838E-2A00-11D2-B701-006008D1E01C} (webctl Class) - https://www.wm-mobile.ubs.com/md/Navigator.cab
O16 - DPF: {3D5F4B42-A6AD-4F31-BC6B-C4BA6AAEF08B} (Reuters PlusWeb Excel Macro 1,5,0,9) - https://www.wm-mobile.ubs.com/md/plugin/excel_mobil/excel.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {766190C9-CF9B-11D5-92EA-00805FC7E991} (Java MarketAtGlance - 1.0.0.9) - https://www.wm-mobile.ubs.com/md/classes/java/dyncompdown.cab
O16 - DPF: {77E94DB3-EF12-40BE-9AC5-96E2A140900E} (Java jExit - 1.0.0.4) - https://www.wm-mobile.ubs.com/md/jexitdown.cab
O16 - DPF: {89F7D494-DA30-4207-9318-49D6E60BD805} (Reuters Webchart Class) - https://www.wm-mobile.ubs.com/md/webchart.cab
O16 - DPF: {93972343-C012-11D4-A8E1-0060976A74AE} (Java Quote Widget - 1.1.6.11) - https://www.wm-mobile.ubs.com/md/classes/java/jquotedown.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B5C6E4C0-F9DB-11D2-B126-00104B0EB7AE} (Java Dialogs - 1.6.1.6) - https://www.wm-mobile.ubs.com/md/classes/java/dialogsdown.cab
O16 - DPF: {C0966447-1276-46EF-A5BB-1D5BCB6E8935} (PWSweep Class) - https://www.wm-mobile.ubs.com/CWM/pluswebsweeper.cab
O16 - DPF: {D439B6E0-1838-11D2-A461-00A0C968EE5F} (Java QQagent - 1.0.6.05) - https://www.wm-mobile.ubs.com/md/classes/java/qqagentdown.cab
O16 - DPF: {E041DA00-21AF-11D2-A465-00A0C968EE5F} (Java MLSOFT package) - https://www.wm-mobile.ubs.com/md/classes/monitor/mlsoftdown.cab
O16 - DPF: {F436C877-B085-4871-BADD-D23A6E630581} (Reuters PlusWeb Versions - 1,6,0,22) - https://www.wm-mobile.ubs.com/md/pluswebverdown.cab
O16 - DPF: {F822CC94-9D2F-4914-9CBB-8FBB9EDB1BF0} (PWAgent Class) - https://www.wm-mobile.ubs.com/md/pwagentclient.cab
O16 - DPF: {FF2B96CA-23B8-4B6F-8B90-873770F0D537} (PlusWebLocator Class) - https://www.wm-mobile.ubs.com/md/plusweblocator.cab
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: dlbu_device - Dell - C:\WINDOWS\system32\dlbucoms.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe


I would certainly appreciate any help you can give me.

Thanks,
Mattydog

OT99

Had the same problem
Noticed the systems_.exe file which kept replicating (in c:\windows\system32)
Also noticed wsys.dll (in c:\windows\system32). Got rid of this (actually renamed it). It seems to have made a difference and I think I am not spamming anymore - just don't have that warm fuzzy feeling that I got rid of it (as I'm sure there is something in the registry - but Defender doesn't find anything). Must be pretty new - there seems to be no info on it


Cheers
PS also noticed that the spamming wants to connect to the following sites
update. znew. org:4200/sb_1_2130706433
bronze. rssservice. net:4200/sb_1_2130706433
and that systems_.exe uses port 4648

jmoney3457

matty please do this..Download ATF Cleaner

• Double-click ATF-Cleaner.exe to run the program.
• Click Select All found at the bottom of the list.
• Click the Empty Selected button.

If you use Firefox browser, do this also:

• Click Firefox at the top and choose Select All from the list.
• Click the Empty Selected button.
• NOTE : If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser, do this also:

• Click Opera at the top and choose Select All from the list.
• Click the Empty Selected button.
• NOTE : If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

then, First download AVG anti-spyware from HERE and save that file to your desktop.
This is a 30 day trial of the program

1. Once you have downloaded AVG anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
2. Once the setup is complete you will need run AVG and update the definition files.
3. On the main screen select the icon "Update" then select the "Update now" link.
   • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
4. Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
6. Under "Reports"
   • Select "Automatically generate report after every scan"
   • Un-Select "Only if threats were found"

Close AVG anti-spyware, Do Not run a scan just yet, we will shortly.

1. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
   IMPORTANT: Do not open any other windows or programs while AVG is scanning, it may interfere with the scanning process
2. Lauch AVG-anti-spyware by double-clicking the icon on your desktop.
3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
4. AVG will now begin the scanning process, be patient this may take a little time.
   Once the scan is complete do the following:
5. If you have any infections you will prompted, then select "Apply all actions"
6. Next select the "Reports" icon at the top.
7. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
8. Close AVG and reboot your system back into Normal Mode and post the results of the AVG report scan.

mattydog

I seem to have created a bigger problem. I ran a full scan again with norton and it found a number of Trojan viruses - it told me to run scan in Safe mode so I could delete them. I quarantined them, but it appears to have deleted them. Now I get the BLUE fatal error screen everytime I try to log in. I have hit f8 and tried to login using the various options to no avail. Also tried rebooting with my windows xp disk (I changed the boot order to read that drive first) but that didn't work, either.

Please tell me there is a way to restore the system.exe (I think) b/c if I have to reformat and lose everything on my hard drive I'm going to be very upset.

Thanks

jmoney3457

when you hit f8 instead of choosing safe mode try last known good configuration option

mattydog

Yes, I tried that - same result...blue sceen.

jmoney3457

Go here and download then run Silent Runners.vbs. It generates a log, please post the information back in this thread.
If you have a script blocking program, please allow the file to run. It is not malicious.

mattydog

I couldn't download anything b/c I couldn't log on...just got the blue screen. Finally was able to run a diagnostic and repair windows and overwrite the infected files.

I'm all set!!!

jmoney3457

Glad I could be of assistance! The help you received here was free. Please read through some of these Prevention Tips that Short-Media offers.

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