You will be promted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then begin downloading the latest definition files:
Once the files have been downloaded click on NEXT
Now click on Scan Settings
In the scan settings make that the following are selected:
Scan using the following Anti-Virus database:
Extended (if available otherwise Standard)
Scan Options:
Scan Archives
Scan Mail Bases
[*]Click OK
[*]Now under select a target to scan:
Select
My Computer
[*]This will program will start and scan your system.
[*]The scan will take a while so be patient and let it run.
[*]Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button:
[*]Save the file to your desktop.
Post the Kaspersky log, along with a new HijackThis log.
I am getting another error on reboot: "winlogon.exe - Unable to locate component. This application has failed to start because stc_os.dlll was not found. Re-installing the application may fix this problem." I clicked OK and it took me to my desktop.
Had to go thru control panel, but internet options was restored. Rebooted (see note above) and still can't get into IE.
I'm trying to think how we can get IE to work. Seems like the file has got a hold on it.
Try this:
1. Click Start, click Run, type Inetcpl.cpl, and then click OK.
2. In the Internet Properties dialog box, click the Advanced tab, and then click Restore advanced settings.
Any luck with IE now?
If that doesn't work, then delete the bad file and redo the instructions above. If IE still does not work, then restore the file from the Recycle Bin.
No luck, file still not found. The only time I remember getting into IE was whe we restored that file after it was deleted, but before we renamed with the .old
I removed the .old but it still wouldn't work, so I moved the file back into the system32 folder and now I can get on IE. I am the welcome screen for Internet Explorer7 now.
I just looked into what this file is and its a Password stealer. As I warned you before, you should change ALL passwords from a clean computer and call any banks/financial institutions.
Please try running the Kaspersky scan as instructed before.
I don't even know where to begin with changing passwords...never had to do that before. Any instructions on that? Would my laptop serve as the "clean" computer?
Went to Kaspersky.com and clicked on Kaspersky Online Scanner. An agreement form popped up with options to accept or decline. I accepted, but it just freezes, wont let me accept. I clicked the exit to get out of that screen and it takes me back to Kaspersky.com
- Once you are on the Panda site, click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
Post the contents of the Panda scan report, along with a new HijackThis Log
How long does Panda Scan usually take? It's been on screen that says "Scanning...Local Disks" for about 10 minutes now and no progress is showing in the progress bar.
This is the one I tried the other night and let it go for 45 minutes....never did get any progress with it.
So, my laptop is safe connected thru my cable connection, or connected thru my router would be safe as well?
Nothing found in Panda Scan and it did not give me a report screen:
Scan again
See report
Scan finished Stop
Scanning processes in memory … Scan report Save report
Scan again
Send to laboratory
Save report
Scan again
ActiveScan only disinfects viruses. To disinfect all threats, buy or try a recommended security product. ActiveScan gives you a deep second opinion analysis of the security level of your PC. Detected Disinfected
Virus 0 0
Spyware 0 0
Hacking tools and rootkits 0 0
Dialers 0 0
Security Risks 0 0
Suspicious files 0 0
HIJackThis Log:
Logfile of HijackThis v1.99.1
Scan saved at 9:09:57 PM, on 1/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Clean as in your HijackThis log is clean. I want to run some other scans to make sure there is nothing hiding deeper, but for now we need to get IE working when that file is removed.
You can uninstall IE7 from Add/Remove programs. It should be listed as Windows Internet Explorer 7. Once uninstalled, you should have IE6. I just hope that works.
What you should do:
1. Delete the infected file. Leave it sitting in the Recycle Bin
2. Uninstall IE7
3. Check to see if IE6 works
Excellent news. We will install IE7 later. I just hope it works.
For now, I would like to run AVG anti-spyware again, followed by a Kaspersky online scan.
Instructions below...
Lets update AVG anti-spyware first.
Open AVG anti-spyware.
On the main screen under Your Computer's security.
Click on Change state next to Automatic updates. It should now change to inactive.
Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
Wait until you see the Update succesfull message.
Close AVG anti-spyware
Reboot your computer in Safe Mode.
If the computer is running, shut down Windows, and then turn off the power.
Wait 30 seconds, and then turn the computer on.
Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe Mode option is selected.
Press Enter. The computer then begins to start in Safe mode.
Login on your usual account.
Once in Safe Mode:
Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
Click on Scanner on the toolbar.
Click on the Settings tab.
Under How to act?
Click on Recommended Action and choose Quarantine from the popup menu.
Under How to scan?
All checkboxes should be ticked.
Under Possibly unwanted software:
All checkboxes should be ticked.
Under Reports:
Select Automatically generate report after every scan and uncheck Only if threats were found.
Under What to scan?
Select Scan every file.
Click on the Scan tab.
Click on Complete System Scan to start the scan process.
Let the program scan the machine.
When the scan has finished, follow the instructions below. IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
Make sure that Set all elements to: shows Quarantine(1), if not click on the link and choose Quarantine from the popup menu. (2)
At the bottom of the window click on the Apply all Actions button. (3)
When done, click the Save Scan Report button. (4)
Click the Save Report as button.
Save the report to your Desktop.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
You will be promted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then begin downloading the latest definition files:
Once the files have been downloaded click on NEXT
Now click on Scan Settings
In the scan settings make that the following are selected:
Scan using the following Anti-Virus database:
Extended (if available otherwise Standard)
Scan Options:
Scan Archives
Scan Mail Bases
[*]Click OK
[*]Now under select a target to scan:
Select
My Computer
[*]This will program will start and scan your system.
[*]The scan will take a while so be patient and let it run.
[*]Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button:
[*]Save the file to your desktop.
Please post the AVG anti-spyware log, along with the Kaspersky report.
AVG scan:
AVG Anti-Spyware - Scan Report
+ Created at: 12:14:14 AM 1/11/2007
+ Scan result:
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP329\A0067552.dll -> Adware.Comet : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP329\A0067551.dll -> Adware.MaxSearch : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP329\A0067549.dll -> Downloader.SFC.os : Cleaned with backup (quarantined).
C:\RECYCLER\S-1-5-21-842925246-1957994488-725345543-1003\Dc2.dll -> Logger.Goldun.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP329\A0067553.exe -> Not-A-Virus.Hoax.Win32.Renos.gc : Cleaned with backup (quarantined).
C:\Documents and Settings\Owner\Cookies\owner@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@ehg-kasperskylab.hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP329\A0067546.exe -> Trojan.Sinowal.ay : Cleaned with backup (quarantined).
::Report end
Kaspersky Scan:
KASPERSKY ONLINE SCANNER REPORT
Thursday, January 11, 2007 1:36:39 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 11/01/2007
Kaspersky Anti-Virus database records: 257456
Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true
Scan Target - My Computer:
C:\
D:\
E:\
F:\
Scan Statistics:
Total number of scanned objects: 68341
Number of viruses found: 3
Number of infected objects: 8 / 0
Number of suspicious objects: 0
Duration of the scan process: 00:50:39
Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Support.com\profiles\Owner\triggers.log Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Desktop\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Owner\Desktop\SmitfraudFix\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Owner\Desktop\SmitfraudFix.zip/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Owner\Desktop\SmitfraudFix.zip ZIP: infected - 1 skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Owner\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\aswResp.dat Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\Avast4.db Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\log\nshield.log Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\report\Resident protection.txt Object is locked skipped
C:\Program Files\Kodak\Kodak EasyShare software\bin\Catalog\EasyShare.me Object is locked skipped
C:\Program Files\Kodak\Kodak EasyShare software\bin\Catalog\EasyShare.mm Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\BWKDLogs\BWTargetInf.log Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chandir.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chandir.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chn.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chn.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\D0000000.FCS Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\inuse.txt Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\L0000001.FCS Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\main.log Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_die.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_die.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_dnd.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_dnd.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_ext.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_ext.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_rcv.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_rcv.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\storydb.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\storydb.idx Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP320\A0062879.exe/data0002 Infected: not-a-virus:AdWare.Win32.WeirWeb.a skipped
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP320\A0062879.exe NSIS: infected - 1 skipped
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP329\A0067530.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP332\A0068463.dll Infected: Trojan-Spy.Win32.Goldun.on skipped
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP332\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\Antivirus.Evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_6bc.dat Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
1. I would like to see another log from HijackThis.
Run Hijackthis.
Click on Open the Misc Tools section.
Check the two white boxes next to Generate StartupList log
Now, click on Generate StartupList log
Press YES at the confirmation box
Copy and paste the entire contents of Notepad here
2. Download and Save Blacklight to your desktop (choose "I ACCEPT" then click "DOWNLOAD" on the website).
Double-click blbeta.exe then accept the agreement, click > "Scan" then > "Next".
You'll see a list of all items found. There will also be a log on your desktop with the name "fsbl.xxxxxxxxxxxxxx.log" (the xxxxxxxxxxxxxx stand for numbers).
DON'T choose Rename if something was found!
Post the contents of the fsbl.xxxx.log here (blacklight log from your desktop)
Hijack This
StartupList report, 1/11/2007, 6:29:31 PM
StartupList version: 1.52.2
Started from : C:\Program Files\scanner\scanner.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
==================================================
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll
UPnPMonitor: C:\WINDOWS\system32\upnpui.dll
End of report, 9,894 bytes
Report generated in 0.078 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
Comments
Click on Kaspersky Online Scanner
You will be promted to install an ActiveX component from Kaspersky, Click Yes.
Extended (if available otherwise Standard)
Scan Archives
Scan Mail Bases
[*]Click OK
[*]Now under select a target to scan:
Select
My Computer[*]This will program will start and scan your system.
[*]The scan will take a while so be patient and let it run.
[*]Once the scan is complete it will display if your system has been infected.
- Now click on the Save as Text button:
[*]Save the file to your desktop.Post the Kaspersky log, along with a new HijackThis log.
Try moving it to another location. Create a Folder on your C: Drive and move the msvcrl.dll.old to it.
Let me know if IE works after that.
- Click the Tools menu, and then click Internet Options.
- On the Advanced tab, click Reset.
- In the Reset Internet Explorer Settings dialog box, click Reset.
- When Internet Explorer 7 finishes restoring the default settings, click Close, and then click OKtwo times.
- Close Internet Explorer 7. The changes take effect the next time that you open Internet Explorer 7.
Note: If you cannot start Internet Explorer 7 for some reason, use RIES from Internet Options in Control Panel.Also reboot the computer and try IE again.
Had to go thru control panel, but internet options was restored. Rebooted (see note above) and still can't get into IE.
Try this:
1. Click Start, click Run, type Inetcpl.cpl, and then click OK.
2. In the Internet Properties dialog box, click the Advanced tab, and then click Restore advanced settings.
Any luck with IE now?
If that doesn't work, then delete the bad file and redo the instructions above. If IE still does not work, then restore the file from the Recycle Bin.
Please try running the Kaspersky scan as instructed before.
Went to Kaspersky.com and clicked on Kaspersky Online Scanner. An agreement form popped up with options to accept or decline. I accepted, but it just freezes, wont let me accept. I clicked the exit to get out of that screen and it takes me back to Kaspersky.com
Lets try a Panda scan instead.
Please do an online scan with Panda ActiveScan
- Once you are on the Panda site, click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
Post the contents of the Panda scan report, along with a new HijackThis Log
This is the one I tried the other night and let it go for 45 minutes....never did get any progress with it.
So, my laptop is safe connected thru my cable connection, or connected thru my router would be safe as well?
Let the Panda scan run and see if it makes any progress.
Its almost 3am here and I need to get some rest. I'll check this thread soon.
Scan again
See report
Scan finished Stop
Scanning processes in memory … Scan report Save report
Scan again
Send to laboratory
Save report
Scan again
ActiveScan only disinfects viruses. To disinfect all threats, buy or try a recommended security product. ActiveScan gives you a deep second opinion analysis of the security level of your PC. Detected Disinfected
Virus 0 0
Spyware 0 0
Hacking tools and rootkits 0 0
Dialers 0 0
Security Risks 0 0
Suspicious files 0 0
HIJackThis Log:
Logfile of HijackThis v1.99.1
Scan saved at 9:09:57 PM, on 1/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lexmark 2400 Series\ezprint.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Documents and Settings\Owner\Desktop\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\lxcrcoms.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\scanner\scanner.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.charter.com/welcome/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [lxcrmon.exe] "C:\Program Files\Lexmark 2400 Series\lxcrmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 2400 Series\ezprint.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [TaskManager] C:\WINDOWS\TaskMgr.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.ivillage.co.uk/save/makeover.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1167712780578
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1167552923015
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {C52439A0-2693-4E40-B141-9F9AD5257241} (Lexmark eDiagnostics Class) - https://ediagnostics.lexmark.com/serval.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://flash.7sultans.com/7sultans/FlashAX.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Documents and Settings\Owner\Desktop\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner - C:\WINDOWS\system32\drivers\KodakCCS.exe (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: lxcr_device - - C:\WINDOWS\system32\lxcrcoms.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
You may need to reinstall IE, because that file needs to be deleted.
And when you say it's clean, do you mean my computer is clean and virus free?
You can uninstall IE7 from Add/Remove programs. It should be listed as Windows Internet Explorer 7. Once uninstalled, you should have IE6. I just hope that works.
What you should do:
1. Delete the infected file. Leave it sitting in the Recycle Bin
2. Uninstall IE7
3. Check to see if IE6 works
For now, I would like to run AVG anti-spyware again, followed by a Kaspersky online scan.
Instructions below...
Lets update AVG anti-spyware first.
- Open AVG anti-spyware.
- On the main screen under Your Computer's security.
- Click on Change state next to Automatic updates. It should now change to inactive.
- Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
- Wait until you see the Update succesfull message.
- Close AVG anti-spyware
Reboot your computer in Safe Mode.- If the computer is running, shut down Windows, and then turn off the power.
- Wait 30 seconds, and then turn the computer on.
- Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
- Ensure that the Safe Mode option is selected.
- Press Enter. The computer then begins to start in Safe mode.
- Login on your usual account.
Once in Safe Mode:Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
- Click on Scanner on the toolbar.
- Click on the Settings tab.
- Under How to act?
- Click on Recommended Action and choose Quarantine from the popup menu.
- Under How to scan?
- All checkboxes should be ticked.
- Under Possibly unwanted software:
- All checkboxes should be ticked.
- Under Reports:
- Select Automatically generate report after every scan and uncheck Only if threats were found.
- Under What to scan?
- Select Scan every file.
- Click on the Scan tab.
- Click on Complete System Scan to start the scan process.
- Let the program scan the machine.
- When the scan has finished, follow the instructions below.
- Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
- At the bottom of the window click on the Apply all Actions button. (3)

- When done, click the Save Scan Report button. (4)
- Click the Save Report as button.
- Save the report to your Desktop.
- Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot back into Normal ModeIMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
Please do an online scan with Kaspersky WebScanner
Click on Kaspersky Online Scanner
You will be promted to install an ActiveX component from Kaspersky, Click Yes.
Extended (if available otherwise Standard)
Scan Archives
Scan Mail Bases
[*]Click OK
[*]Now under select a target to scan:
Select
My Computer[*]This will program will start and scan your system.
[*]The scan will take a while so be patient and let it run.
[*]Once the scan is complete it will display if your system has been infected.
- Now click on the Save as Text button:
[*]Save the file to your desktop.Please post the AVG anti-spyware log, along with the Kaspersky report.
AVG scan:
AVG Anti-Spyware - Scan Report
+ Created at: 12:14:14 AM 1/11/2007
+ Scan result:
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP329\A0067552.dll -> Adware.Comet : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP329\A0067551.dll -> Adware.MaxSearch : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP329\A0067549.dll -> Downloader.SFC.os : Cleaned with backup (quarantined).
C:\RECYCLER\S-1-5-21-842925246-1957994488-725345543-1003\Dc2.dll -> Logger.Goldun.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP329\A0067553.exe -> Not-A-Virus.Hoax.Win32.Renos.gc : Cleaned with backup (quarantined).
C:\Documents and Settings\Owner\Cookies\owner@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@ehg-kasperskylab.hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP329\A0067546.exe -> Trojan.Sinowal.ay : Cleaned with backup (quarantined).
::Report end
Kaspersky Scan:
KASPERSKY ONLINE SCANNER REPORT
Thursday, January 11, 2007 1:36:39 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 11/01/2007
Kaspersky Anti-Virus database records: 257456
Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true
Scan Target - My Computer:
C:\
D:\
E:\
F:\
Scan Statistics:
Total number of scanned objects: 68341
Number of viruses found: 3
Number of infected objects: 8 / 0
Number of suspicious objects: 0
Duration of the scan process: 00:50:39
Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Support.com\profiles\Owner\triggers.log Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Desktop\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Owner\Desktop\SmitfraudFix\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Owner\Desktop\SmitfraudFix.zip/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Owner\Desktop\SmitfraudFix.zip ZIP: infected - 1 skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Owner\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\aswResp.dat Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\Avast4.db Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\log\nshield.log Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\report\Resident protection.txt Object is locked skipped
C:\Program Files\Kodak\Kodak EasyShare software\bin\Catalog\EasyShare.me Object is locked skipped
C:\Program Files\Kodak\Kodak EasyShare software\bin\Catalog\EasyShare.mm Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\BWKDLogs\BWTargetInf.log Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chandir.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chandir.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chn.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chn.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\D0000000.FCS Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\inuse.txt Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\L0000001.FCS Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\main.log Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_die.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_die.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_dnd.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_dnd.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_ext.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_ext.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_rcv.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_rcv.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\storydb.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\storydb.idx Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP320\A0062879.exe/data0002 Infected: not-a-virus:AdWare.Win32.WeirWeb.a skipped
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP320\A0062879.exe NSIS: infected - 1 skipped
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP329\A0067530.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP332\A0068463.dll Infected: Trojan-Spy.Win32.Goldun.on skipped
C:\System Volume Information\_restore{41FF47E7-33B7-41F9-99DA-B5768F79EE8C}\RP332\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\Antivirus.Evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_6bc.dat Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
Scan process completed.
1. I would like to see another log from HijackThis.
- Run Hijackthis.
- Click on Open the Misc Tools section.
- Check the two white boxes next to Generate StartupList log
- Now, click on Generate StartupList log
- Press YES at the confirmation box
- Copy and paste the entire contents of Notepad here
2. Download and Save Blacklight to your desktop (choose "I ACCEPT" then click "DOWNLOAD" on the website).Double-click blbeta.exe then accept the agreement, click > "Scan" then > "Next".
You'll see a list of all items found. There will also be a log on your desktop with the name "fsbl.xxxxxxxxxxxxxx.log" (the xxxxxxxxxxxxxx stand for numbers).
DON'T choose Rename if something was found!
Post the contents of the fsbl.xxxx.log here (blacklight log from your desktop)
StartupList report, 1/11/2007, 6:29:31 PM
StartupList version: 1.52.2
Started from : C:\Program Files\scanner\scanner.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lexmark 2400 Series\lxcrmon.exe
C:\Program Files\Lexmark 2400 Series\ezprint.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Documents and Settings\Owner\Desktop\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\lxcrcoms.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\scanner\scanner.exe
Listing of startup folders:
Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
IgfxTray = C:\WINDOWS\system32\igfxtray.exe
HotKeysCmds = C:\WINDOWS\system32\hkcmd.exe
tgcmd = "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
SSRunScript = "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay
BCMSMMSG = BCMSMMSG.exe
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
NeroFilterCheck = C:\WINDOWS\system32\NeroCheck.exe
InCD = C:\Program Files\Ahead\InCD\InCD.exe
RemoteControl = "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
Adobe Photo Downloader = "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
iTunesHelper = "C:\Program Files\iTunes\iTunesHelper.exe"
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
lxcrmon.exe = "C:\Program Files\Lexmark 2400 Series\lxcrmon.exe"
EzPrint = "C:\Program Files\Lexmark 2400 Series\ezprint.exe"
FaxCenterServer = "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
NapsterShell = C:\Program Files\Napster\napster.exe /systray
SunJavaUpdateSched = "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
(Default) =
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background
PhotoShow Deluxe Media Manager = C:\PROGRA~1\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe
ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
swg = C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
TaskManager = C:\WINDOWS\TaskMgr.exe
NBJ = "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\system32\logon.scr
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*
Enumerating Browser Helper Objects:
(no name) - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll - {02478D38-C3F9-4EFB-9B51-7695ECA05670}
(no name) - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\Program Files\Lexmark Toolbar\toolband.dll - {1017A80C-6F09-4548-A84D-EDD6AC9525F0}
(no name) - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - C:\Program Files\Java\jre1.6.0\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - c:\program files\google\googletoolbar2.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
Enumerating Task Scheduler jobs:
XoftSpySE.job
Enumerating Download Program Files:
[Microsoft Office Template and Media Control]
InProcServer32 = C:\PROGRA~1\MICROS~2\OFFICE11\IEAWSDC.DLL
CODEBASE = http://office.microsoft.com/templates/ieawsdc.cab
[CKAVWebScan Object]
InProcServer32 = C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavwebscan.dll
CODEBASE = http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\system32\macromed\Director\SwDir.dll
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
[Windows Genuine Advantage Validation Tool]
InProcServer32 = C:\WINDOWS\system32\LegitCheckControl.DLL
CODEBASE = http://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab
[AimSp32 Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\aimsp32.dll
CODEBASE = http://makeover.ivillage.co.uk/save/makeover.cab
[BDSCANONLINE Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\oscan8.ocx
CODEBASE = http://download.bitdefender.com/resources/scan8/oscan8.cab
[WUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\wuweb.dll
CODEBASE = http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1167712780578
[MUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\muweb.dll
CODEBASE = http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1167552923015
[ActiveScan Installer Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\asinst.dll
CODEBASE = http://acs.pandasoftware.com/activescan/as5free/asinst.cab
[Lexmark eDiagnostics Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\ActiveX_ATL_Lexmark.dll
CODEBASE = https://ediagnostics.lexmark.com/serval.cab
[Office Update Installation Engine]
InProcServer32 = C:\WINDOWS\opuc.dll
CODEBASE = http://office.microsoft.com/officeupdate/content/opuc4.cab
[Photodex Presenter AX control]
InProcServer32 = C:\PROGRA~1\PHOTOD~1\pxplay.ocx
CODEBASE = http://www.photodex.com/pxplay.cab
[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash9.ocx
CODEBASE = http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
[FlashXControl Object]
InProcServer32 = C:\WINDOWS\system32\FlashAX\FlashAX.ocx
CODEBASE = https://flash.7sultans.com/7sultans/FlashAX.cab
Enumerating Winsock LSP files:
NameSpace #4: C:\Program Files\Bonjour\mdnsNSP.dll
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll
UPnPMonitor: C:\WINDOWS\system32\upnpui.dll
End of report, 9,894 bytes
Report generated in 0.078 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
Blacklight:
01/11/07 18:32:39 [Info]: BlackLight Engine 1.0.55 initialized
01/11/07 18:32:39 [Info]: OS: 5.1 build 2600 (Service Pack 2)
01/11/07 18:32:39 [Note]: 7019 4
01/11/07 18:32:39 [Note]: 7005 0
01/11/07 18:32:46 [Note]: 7006 0
01/11/07 18:32:46 [Note]: 7011 1796
01/11/07 18:32:46 [Note]: 7026 0
01/11/07 18:32:47 [Note]: 7026 0
01/11/07 18:32:57 [Note]: FSRAW library version 1.7.1021
01/11/07 18:40:48 [Note]: 2000 1012
01/11/07 19:28:24 [Note]: 7006 0
01/11/07 19:28:24 [Note]: 7011 1796
01/11/07 19:28:25 [Note]: 7026 0
01/11/07 19:28:25 [Note]: 7026 0
01/11/07 19:28:29 [Note]: FSRAW library version 1.7.1021
01/11/07 19:28:56 [Note]: 7006 0
01/11/07 19:28:56 [Note]: 7011 1796
01/11/07 19:28:56 [Note]: 7026 0
01/11/07 19:28:56 [Note]: 7026 0
01/11/07 19:29:01 [Note]: FSRAW library version 1.7.1021
01/11/07 19:36:47 [Note]: 2000 1012
01/11/07 20:01:22 [Note]: 7007 0