DVD audio won't work

macrossmacross
edited January 2007 in Science & Tech
Hi,

I'm new to this forum, and I have a problem. I recently bought a new sony DVD burner. I install it and to test it I put in a DVD so I can watch a movie, here is my question the video/movie plays I can see it on the screen but I get no audio. I thought it might be the audio cable so I plug one onto my DVD burner and my motherboard (AUX) slot, but a no go. Anybody have any suggestion?

thanks

Comments

  • PterocarpousPterocarpous Rosie the Riveter Lives On in CA, USA! New
    edited January 2007
    macross wrote:
    Hi,
    I'm new to this forum, and I have a problem. I recently bought a new sony DVD burner. I install it and to test it I put in a DVD so I can watch a movie, here is my question the video/movie plays I can see it on the screen but I get no audio. I thought it might be the audio cable so I plug one onto my DVD burner and my motherboard (AUX) slot, but a no go. Anybody have any suggestion?
    thanks
    Hello macross. Welcome to Short Media.

    Do you get any sound at all on your computer?

    IF NOT.....
    Are your speakers connected to the proper audio jack (usually green)?
    Are your speakers turned on?

    Please, go to
    START
    CONTROL PANEL
    SOUNDS AND AUDIO DEVICES

    In the VOLUME tab, is there a check mark in the MUTE box?
    If so remove it and click ok then try your audio again.
  • macrossmacross
    edited January 2007
    Pterocarpous wrote:
    Hello macross. Welcome to Short Media.

    Does you get any sound at all on your computer?

    Yes and thank you for the quick reply, I put in a CD into the DVD burner and that works fine I can listen to music, but when I put a DVD disc in to watch a movie the video works fine but no audio.
  • PterocarpousPterocarpous Rosie the Riveter Lives On in CA, USA! New
    edited January 2007
    macross wrote:
    Yes and thank you for the quick reply, I put in a CD into the DVD burner and that works fine I can listen to music, but when I put a DVD disc in to watch a movie the video works fine but no audio.
    Ahhh! Ok. Have you tried a different movie?

    If so, and you get the same results....
    What program (DVD Player) are you using to play your DVD movies?
  • macrossmacross
    edited January 2007
    Pterocarpous wrote:
    Ahhh! Ok. Have you tried a different movie?

    If so, and you get the same results....
    What program (DVD Player) are you using to play your DVD movies?

    Yup I tried a couple of disc, all have the same problem :mad: . I'm using Window Media Player 11 and GOM player.
  • KentigernKentigern Milton Keynes UK
    edited January 2007
    Welcome macross :wave:

    Did you get PowerDVD (software program for playing films) or similar with your burner?
  • macrossmacross
    edited January 2007
    Kentigern wrote:
    Welcome macross :wave:

    Did you get PowerDVD (software program for playing films) or similar with your burner?

    Thanks for the welcome. Only program that came with my DVD burner was Nero 7 Essentials.
  • KentigernKentigern Milton Keynes UK
    edited January 2007
    :topic:

    Pterocarpous Sorry :) - I'm bit slow on the old keyboard tonight - back to you
  • KentigernKentigern Milton Keynes UK
    edited January 2007
    If you install dvd player software, it comes with a mpeg2 audio and video codec.
    and
    Depending on what audio streams come with the DVD and which audio settings you have done in the OS audio prefs and dvd player audio setup, you should hear the audiostream. :)
  • macrossmacross
    edited January 2007
    Kentigern wrote:
    If you install dvd player software, it comes with a mpeg2 audio and video codec.
    and
    Depending on what audio streams come with the DVD and which audio settings you have done in the OS audio prefs and dvd player audio setup, you should hear the audiostream. :)

    Ok so more then likely I may have to buy a player software? So PowerDVD is the best one?
  • KentigernKentigern Milton Keynes UK
    edited January 2007
    It's the one I personally use, there are probably many others. :)

    You may also be able to find some free software on the internet.
  • macrossmacross
    edited January 2007
    Anybody have a good software or website to recommand? Looking for one to play both video and audio for my DVD burner. Thanks for the help "Pterocarpous" and "Kentigern"!!!
  • PterocarpousPterocarpous Rosie the Riveter Lives On in CA, USA! New
    edited January 2007
    Kentigern wrote:
    :topic:
    Pterocarpous Sorry :) - I'm bit slow on the old keyboard tonight - back to you

    No need to apologize to me! The more the merrier as far as I'm concerned! Come on back in here gal and let's figure this out!! :bigggrin:
  • PterocarpousPterocarpous Rosie the Riveter Lives On in CA, USA! New
    edited January 2007
    macross wrote:
    Ok so more then likely I may have to buy a player software? So PowerDVD is the best one?

    Not necessarily. Like Kentigern said, you may just be missing an audio codec

    Kentigern, can you step macross through getting the codecs s/he needs?
  • macrossmacross
    edited January 2007
    Should I leave my audio cable from my DVD to my motherboard?
  • KentigernKentigern Milton Keynes UK
    edited January 2007
    Thanks Pterocarpous :)

    I heard about this site http://www.videolan.org/vlc/ on a cd/dvd geeksite haven't tried it personally however it is free
    Includes all necessary codecs etc for different o/s

    You could also check back at the store where you bought the drive usually if it's a retail boxed they come with some form of dvd player.
    :rant: It has been known for retailers to remove the software and sell it seperately, more income for them. :werr:
  • PterocarpousPterocarpous Rosie the Riveter Lives On in CA, USA! New
    edited January 2007
    macross wrote:
    Should I leave my audio cable from my DVD to my motherboard?

    I don't think you need it. (Remember, you're able to play music CDs fine.)
  • macrossmacross
    edited January 2007
    Kentigern wrote:
    Thanks Pterocarpous :)

    I heard about this site http://www.videolan.org/vlc/ on a cd/dvd geeksite haven't tried it personally however it is free
    Includes all necessary codecs etc for different o/s

    You could also check back at the store where you bought the drive usually if it's a retail boxed they come with some form of dvd player.
    :rant: It has been known for retailers to remove the software and sell it seperately, more income for them. :werr:

    I bought this off of pricewatch. So it only came with the DVD drive. I'm going to download this player and see if that work.
  • zero-counterzero-counter Linux Lubber San Antonio Member
    edited January 2007
    macross wrote:
    Should I leave my audio cable from my DVD to my motherboard?
    As long as the option for enabling digital CD audio for this CD-ROM device is set on the properties tab for the driver under device maanger, then the cd audio cable is unneeded. Most drives support this feature and keep in mind that the built in DAC will be disabled on the CD-ROM.

    As far as codec, there are many alternatives, http://www.free-codecs.com . My favorite is K-Lite megacodec pack with real and quicktime alternatives built in. If you choose to use the included media player classic, you can play virtually any video file thrown at the software. When you uninstall, every trace of the codecs and software isntalled are removed. It will also alert you if there are conflicting codecs during installation.
  • macrossmacross
    edited January 2007
    That VLC player http://www.videolan.org/vlc/ worked perfect I can see the video and hear the audio!!!!!!! I wonder way the other two didn't work, windows media player 11 and GOM player. Thanks for all your help guys!!!!!
  • PterocarpousPterocarpous Rosie the Riveter Lives On in CA, USA! New
    edited January 2007
    macross wrote:
    Hi,
    I'm new to this forum, and I have a problem. I recently bought a new sony DVD burner. I install it and to test it I put in a DVD so I can watch a movie, here is my question the video/movie plays I can see it on the screen but I get no audio. I thought it might be the audio cable so I plug one onto my DVD burner and my motherboard (AUX) slot, but a no go. Anybody have any suggestion?
    thanks
    I read your initial post more carefully this time, macross, and noticed you said that you use WMP11 AND GOM.

    There may be a conflict between the two players OR you may not have you configuration set up completely. Following is some research I did and some suggestions as a result.

    GOM Player should play your DVD. As for codecs, according to GOM, their codecs are embedded into the software. (No need for seperate codecs.)

    What Is GOM Player:
    http://www.gomplayer.com/whatisgom.html

    GOM Player:
    http://www.digital-digest.com/software/GOM_Player.html

    GOM Player Forum:
    http://www.gomplayer.com/forum/

    GOM General Discussion Forum:
    http://www.gomplayer.com/forum/viewforum.html?f=2&sid=8233981569a92daaba7443e8639d6316
    Please, perform the following steps:

    START
    ALL PROGRAMS
    ACCESSORIES
    SYSTEM TOOLS
    SET PROGRAM ACCESS & DEFAULTS

    Choose CUSTOM
    Change your DEFAULT MEDIA PLAYER to GOM

    Please, perform the following steps:

    Open MY COMPUTER
    Right-click on your DVD player
    Select the AUTOPLAY tab
    Click the drop-down arrow & click on DVD MOVIE
    Under ACTIONS, place a dot in the SELECT AN ACTION TO PERFORM
    Go through the list and find GOM PLAYER
    Click on GOM PLAYER
    Click on APPLY
    Click on OK
  • macrossmacross
    edited January 2007
    Thanks, I'll give that a try switching WMP11 to GOM. Thanks for all the help I'll let you know if that works tomorrow. Signing off!
  • PterocarpousPterocarpous Rosie the Riveter Lives On in CA, USA! New
    edited January 2007
    macross wrote:
    Thanks, I'll give that a try switching WMP11 to GOM. Thanks for all the help I'll let you know if that works tomorrow. Signing off!

    If you've already found success following zero.counter's suggestions in post #19, I'd let sleeping dogs lie and enjoy your working DVD player. :smiles:

    Thankyou for posting back here and letting us know how you resolved the issue (post #20). That will help others who read the thread later on researching their own DVD audio issues.

    Enjoy! :thumbsup:
  • macrossmacross
    edited January 2007
    Pterocarpous wrote:
    If you've already found success following zero.counter's suggestions in post #19, I'd let sleeping dogs lie and enjoy your working DVD player. :smiles:

    Thankyou for posting back here and letting us know how you resolved the issue (post #20). That will help others who read the thread later on researching their own DVD audio issues.

    Enjoy! :thumbsup:

    Tried the custom:

    START
    ALL PROGRAMS
    ACCESSORIES
    SYSTEM TOOLS
    SET PROGRAM ACCESS & DEFAULTS

    Choose CUSTOM
    Change your DEFAULT MEDIA PLAYER to GOM

    That didn't worked, I'm happy with the VLC player, for right now.

    My start up was different from your steps, mine look like this:
    "START" THAT PULLED UP THE PANEL THAN I LOOKED ON THE RIGHT SIDE
    WHERE IT SAYS "CONTROL PANELS" THERE IS "SET PROGRAM ACCESS & DEFAULTS" UNDER THAT WAS "PRINTERS & FAX".

    Again thanks for all the help, I'll be back with anymore problems if I run into them.
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