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Worse than BSOD. Trojan or Virus. Urgent Help!!
Cause: Trojan or Virus. Unsure. Most likely contracted from an infected webpage/website.
I've never experienced anything like this before. There was no BSOD but this is so severe, I had to turn to the power off and am too scared to switch on computer.
Effect:
1. web browser (IE, version ?) couldn't function, except load homepage (which I have always set to Google). Error message:
Microsoft Visual C++ Runtime Library
Runtime error
C:\program files\internet explorer\IEXPLORER.EXE
R6025
-pure virtual function call
2.I tried to open Ewido. Error message:
Not enough quota is available to process this command.
3.Tried to open HijackThis but could not access hard-drive.Error message:
Not enough quota is available to process this command.
4.Tried again to open Ewido via shortcut. Error message:
This no longer exists. It might have been renamed, moved or deleted. Would you like to remove from list? (I pressed No)
5.Tried again to open Ewido. Error message:
Application failed to initialize properly (0xc000012d). Click to terminate application.
6.Tried to open Ewido again. Error message:
SecuritySuite.exe -Bad Image
The application or DLL C:\windows\system32\PSAPI.DLL is not a valid Windows image. Please check this against your installation diskette.
7.Opened Spybot, forced to download updates before scanning. Then couldn't find anything after scanning for only few seconds (unusual- scans always take over 5mins). Error message:
C:\windows\system32\SHDOCVW.DLL is not a windows image. Check this against your diskette.
8.Pressed scan button in Spybot to scan again but no response. Then when I tried to close it, Spybot started scanning (delayed response?). I kept trying to close Spybot because I thought it wouldn't work anyway. Then I tried to shut down computer but no response so I turned the power off. Computer is still off.
Thank you very much for reading this post. I'm sorry it was long, but since I don't know alot I put all the information I had. Help would be deeply appreciated.
I've never experienced anything like this before. There was no BSOD but this is so severe, I had to turn to the power off and am too scared to switch on computer.
Effect:
1. web browser (IE, version ?) couldn't function, except load homepage (which I have always set to Google). Error message:
Microsoft Visual C++ Runtime Library
Runtime error
C:\program files\internet explorer\IEXPLORER.EXE
R6025
-pure virtual function call
2.I tried to open Ewido. Error message:
Not enough quota is available to process this command.
3.Tried to open HijackThis but could not access hard-drive.Error message:
Not enough quota is available to process this command.
4.Tried again to open Ewido via shortcut. Error message:
This no longer exists. It might have been renamed, moved or deleted. Would you like to remove from list? (I pressed No)
5.Tried again to open Ewido. Error message:
Application failed to initialize properly (0xc000012d). Click to terminate application.
6.Tried to open Ewido again. Error message:
SecuritySuite.exe -Bad Image
The application or DLL C:\windows\system32\PSAPI.DLL is not a valid Windows image. Please check this against your installation diskette.
7.Opened Spybot, forced to download updates before scanning. Then couldn't find anything after scanning for only few seconds (unusual- scans always take over 5mins). Error message:
C:\windows\system32\SHDOCVW.DLL is not a windows image. Check this against your diskette.
8.Pressed scan button in Spybot to scan again but no response. Then when I tried to close it, Spybot started scanning (delayed response?). I kept trying to close Spybot because I thought it wouldn't work anyway. Then I tried to shut down computer but no response so I turned the power off. Computer is still off.
Thank you very much for reading this post. I'm sorry it was long, but since I don't know alot I put all the information I had. Help would be deeply appreciated.
0
Comments
Click here to download HJTsetup.exe. Save it to your Desktop!
- Double click on the HJTsetup.exe icon on your desktop.
- By default it will install to C:\Program Files\Hijack This.
- Continue to click Next in the setup dialogue boxes until you get to the "Select Addition Tasks" dialogue.
- Put a check by Create a desktop icon then click Next again.
- Continue to follow the rest of the prompts from there.
- At the final dialogue box click Finish and it will launch Hijack This.
- Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
- Copy and paste the log here
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.