Defeated system alert, now a slow computer. What to do?

ComputerMajor

I just wanted to thank Rahina Rescue first off for helping another user with the System Alert! problem (I think jcar492) because I had the same exact problem and was able to get it fixed following the instructions.

Now I come here with a new problem... a slow computer. I mean , takes-5-minutes-just-to-open-the-Start-menu slow. I don't know if there is any lingering spyware on my computer or what, but I need to get this computer back up to speed. Any help?

P.S. Currently running in "Safe mode with Networking", and is running fine, but would like to get out ASAP.

(edit)

As of this writing, everything seems to be resolved. I am back in normal Windows, which is running fine. Thanks to the sticky threads for getting me back in the swing of things.

**********************************************************
UPDATED HJT LOG

Logfile of HijackThis v1.99.1
Scan saved at 10:32:20 AM, on 1/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\Program Files\Comodo\common\CAVASpy\cavasm.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network

Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network

Monitor\WUSB54GC.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Comodo\Comodo AntiVirus\CMain.exe
C:\Program Files\Comodo\LaunchPad\CLPTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program

Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.e

xe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Common Files\AOL\1163037648\ee\AOLHostManager.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Comodo\Comodo AntiVirus\Cavaud.exe
C:\Program Files\Common Files\AOL\1163037648\ee\AOLServiceHost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://my.dtcc.edu/
R3 - URLSearchHook: (no name) - {1CFFA392-0898-4b1c-89D1-6E98F9D8EF78}

- (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

- C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} -

C:\PROGRA~1\SPYWAR~3\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -

C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9}

- C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar2.dll
O2 - BHO: PCTools Browser Monitor -

{B56A7D7D-6927-48C8-A975-17DF180C71AC} -

C:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\program files\google\googletoolbar2.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} -

C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common

Files\AOL\1163037648\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program

Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [cnfgCav] "C:\Program Files\Comodo\Comodo

AntiVirus\CMain.exe" " /login"
O4 - HKLM\..\Run: [Comodo Launch Pad Tray] C:\Program

Files\Comodo\LaunchPad\CLPTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common

Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType

Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft

IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Comodo Firewall] "C:\Program

Files\Comodo\Firewall\CPF.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"

/background
O4 - HKCU\..\Run: [swg] C:\Program

Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.e

xe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d

locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware

Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program

files\aol\aol toolbar 4.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Spyware Doctor -

{2D663D1A-8670-49D9-A1A5-4C56B4E14E84} -

C:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578}

- C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

%windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network

Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet

Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object)

- http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -

http://software-dl.real.com/1646c171dc6896c56703/netzip/RdxIE601.cab
O17 -

HKLM\System\CCS\Services\Tcpip\..\{2E8A1506-6A55-4EA1-A560-FB35FC3AD2D0

}: NameServer = 138.123.128.8,138.123.130.6
O17 -

HKLM\System\CCS\Services\Tcpip\..\{5881154A-D2B3-42F1-BC80-BC740EAB160D

}: NameServer = 192.168.1.1,0.0.0.0
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} -

C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} -

C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO -

C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Comodo Anti-Virus and Anti-Spyware Service - Comodo Inc.

- C:\Program Files\Comodo\common\CAVASpy\cavasm.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown

owner - c:\Program Files\Microsoft SQL

Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research

Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: WUSB54GCSVC - Unknown owner - C:\Program Files\Compact

Wireless-G USB Adapter Wireless Network Monitor\WLService.exe"

"WUSB54GC.exe (file missing)

ComputerMajor

Here is my HijackThis log... Installing Spybot and Ad-Aware also caught some things, maybe all. I need somebody to tell me I'm good to go before I make anymore assumptions.

P.S My computer is still running slow.

Logfile of HijackThis v1.99.1
Scan saved at 11:06:55 PM, on 1/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.dtcc.edu/
R3 - URLSearchHook: (no name) - {1CFFA392-0898-4b1c-89D1-6E98F9D8EF78} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~3\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1163037648\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [cnfgCav] "C:\Program Files\Comodo\Comodo AntiVirus\CMain.exe" " /login"
O4 - HKLM\..\Run: [Comodo Launch Pad Tray] C:\Program Files\Comodo\LaunchPad\CLPTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Comodo Firewall] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 4.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/1646c171dc6896c56703/netzip/RdxIE601.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2E8A1506-6A55-4EA1-A560-FB35FC3AD2D0}: NameServer = 138.123.128.8,138.123.130.6
O17 - HKLM\System\CCS\Services\Tcpip\..\{5881154A-D2B3-42F1-BC80-BC740EAB160D}: NameServer = 192.168.1.1,0.0.0.0
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Comodo Anti-Virus and Anti-Spyware Service - Comodo Inc. - C:\Program Files\Comodo\common\CAVASpy\cavasm.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: WUSB54GCSVC - Unknown owner - C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe" "WUSB54GC.exe (file missing)

ComputerMajor

I'm having difficulty posting .bmp files from CPU-Z. Any help?

Ryder

Can you save them as jpg? They may be to large?

If not, just email them to me....link in Sig.

ComputerMajor

got em' all once I switched to .jpg. Hope it helps.


I will be at school at 11a EST tomorrow and then work, so I will be away from my computer until late tomorrow night. At school, however, I will be able to keep an eye on the forum and will be able to respond to this thread, even if I can't do anything.

Computer seems to be running ok for right now. I went into msconfig earlier on the advice of a classmate (computer class, see screenname) and disabled some unneeded processes (AOL, GoogleToolbar, and the like). I still want to get this problem resolved and improve performance, since computer is still running unnaturally slow.

Ryder

Ok...well to be honest, that system should be slow, 256MB of ram with Windows XP and a 667 MHz PIII.

You are saying it is slower than normal? Everything looks good with the CPU and ram speeds.

I am not as up to speed as most with HJT, but I don't see anything blatantly out of place in your logs.

ComputerMajor

I guess its just slower than what I'm used to... the computers here at school have Intel Core Duo, (we just upgraded this semester) so I guess I'm comparing it to the computers here. It definitely was slow last night, but when I ran msconfig and killed some of the startup processes, it started to speed up and was running almost normal by the time I logged off last night.

Is there anyway I can get more ram?

Ryder

You would have to check the specs of the system and available slots on the motherboard.

I would assume that the system supports at least 512 MB...possibly 1GB.

Depending on how many slots are on the board that would be 2 x 256, 4 x 256 or maybe 2 x 512

ComputerMajor

RyderOCZ wrote:

You would have to check the specs of the system and available slots on the motherboard.

I would assume that the system supports at least 512 MB...possibly 1GB.

Depending on how many slots are on the board that would be 2 x 256, 4 x 256 or maybe 2 x 512

Yeah...there should be enough room on my board for another. I can get the part from my school (also where I got the computer)

Thanks a bunch for helping me out. I really appreciate it!